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How Do I Make Use of Counselling Skills and Knowledge in Helping Interactions and/or in Helping Work?

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November 2010 Essay How do I make use of counselling skills and knowledge in helping interactions and/or in helping work? In this assignment I intend to define ‘counselling skills and knowledge’ and then show how I actively employ these qualities during my everyday life. These include informal helping interactions with family and friends, in a supervisory capacity at work and during skills practice sessions as part of my counselling course. Finally I’ll analyse the effects that these helping interactions have on me personally and the various ways in which I deal with those effects. Firstly it’s important to distinguish between using counselling skills and being a counsellor. From my own research I think the distinction revolves …show more content…

As Hough says, “When we don’t listen to people, we fail to make any real emotional connection with them.” (2012, p.40) I’m also more aware of the use of open-ended questions which enable the person talking to identify and clarify their experiences and feelings in relation to the problem that they’re dealing with. I’ve noticed how useful they are in giving the speaker freedom and choice about where they want to go with their story. They don’t demand a ‘yes’ or ‘no’ response so the speaker can explore further and doesn’t feel pressurised into offering a definitive answer. Closed questions do have a part to play in a helping interaction – for example when it comes to clarifying certain information – but they don’t help someone to move forward in the exploration of their concerns. Reflecting, paraphrasing and clarifying are now almost a natural response to me when I’m talking to people. For me they are a real signal of empathy as the person who’s talking has a strong sense that they are being truly listened to and understood. With my sister I’ve learnt the importance of active listening and using reflecting and paraphrasing techniques in order to get her to open up more and focus more clearly on her concerns. It means I’m less likely to jump in and offer advice or take control of the situation. I’ve come to realise that, despite being incredibly close to her, I don’t always know best and so I shouldn’t be offering advice and solutions. I’ve also noticed that my

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