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Have It Your Way: Consumerism Invades Education By Simon Benlow

Decent Essays

According to Simon Benlow in "'Have It Your Way': Consumerism Invades Education", he fears if the word "customer" replaces the word "student", those students won't know the "difference between consumerist culture and college culture" (Benlow 143). Simon starts off his essay stating how he is hostile to the way the higher education has had the word "customer" take over the word "student". He then goes on giving an analysis on the differences between the two categories.
Benlow points out, "being a customer means being driven by simple and personal desires… and ultimately demanding that those desires be met" (141). When being a customer you are always right, the process will be shifted for your individual desire, you use the quickest/easiest route, and you are encouraged to be passive. When being passive, "we pay for someone else's work, …show more content…

This essay includes several examples on how the two categories are not similar, when the main focus is relating it to education. Perhaps this reflects the main issue, of how schools are being taught, which makes it effective. Although the author of this article is bias, because he is a teacher himself, I believe this makes his argument more believable because he is in the center of the problem. The author relates to the audience by describing characteristics of being a customer, because of the fact that we all have been a customer one way or another. The demands that make the audience interested in this issue is that it is recent. This makes it powerful for the reader's, because of the time period the issue is released. I think the reader would react to these arguments with surprise. How the author states that many instructors call students "customers" is effective, when most people would not know that otherwise. The support given throughout the essay is relevant to the author's

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