Gscc Code of Practice.

I generally believe in treating all people as I would like to be treated, with respect and courtesy; as a carer I regularly deal with two different groups of people – service users and colleagues. A consistent part of my job is to meet the needs of service users who would fall under the disabilities characteristic in the Equality Act 2010.

2.3 You can show how and when to seek advice about communication if you feel unsure about something, maybe a physical incident may have taken place which worried you, maybe something was thrown at you. Sometimes complex cases need extra assistance and help can be sought by talking to your peers, line managers, the individuals carer. A line manager or supervisor can help advise on specialist organisations who offer expert advice and services, as it is best not to think or second guess that you can manage the situation by yourself especially if you do not have the necessary skill set to deal with certain communication problems. Professional duty to ensure individuals receive the very best care and support is essential to provide the best service you can for them.

We all want to be treated with dignity and it is a very important part of an individual’s life. Working in the health and social care profession it is important to help people maintain their dignity so they can keep their sense of self-respect and self-worth. All health and social care professionals should be sensitive and aware of the needs of people and service users. Just because a person has dementia, they still need to be given a choice and not assume that they cannot make a choice. Not everybody is the same, there are different levels of dementia, so getting to know the service user is vital to challenge discrimination. We also need to make sure that the service user or their families are aware of the complaints procedure. Having policies and procedures are put in place and that staff are up to date on their training.

Person centred values influence all aspects of health and social care work, for the reason that by law requirements in regards to the Human Rights Act 1998, Health and Social Care Act 2012, along with Codes of Practice for Social Care Workers, health and social care should be based on person centred values. In the interest of individuals who are receiving care, it enables them to be treated with respect and dignity, involving their own needs beliefs and identities, as well as to be supported to remain independent as much as possible. Person centred values also involve individuals to be supported to access their rights, as well as

Legislation, policies and codes of practice provide clear guidelines as to the as to the rights and responsibilities of care workers and these should be adhered to at all times. Care workers duties are clearly laid out in documents al well as their contract

Our first duty as support workers is to make sure that the service user is receiving the best care based on our knowledge and professional judgment.

1.2 my job role as a care home manage, it is important to have good communication skills to develop positive relationships and share information with people using services. I also need to be able to communicate well with client’s families, carers, colleagues and other professionals as mentioned in 1.1.

I make sure that individuals are provided with care by making sure they are clean, rested, fed and that they are supported in their intellectual, social and emotional needs. You communicate with other people to provide seamless care such as arranging and attending appointments or carrying out treatments.

Therefore every care practitioner should endeavour to promote theses rights when dealing with services users and their relatives. Furthermore, it is crucial for service users to understand that any information they give will be with strict confidentiality. It is a legal requirement for health and social care services to keep personal data confidential.

Within the health and social care setting there are numerous peices of legislation and codes of practice designed to protect individuals.These are there to protect from breaches of confidentiality were the information held on that individual is only viewed by staff directly involved in their care.

By following our company’s policies and procedures based on sector standards and guidelines, following our individuals' care plans, and reading the code of conduct it's all about protecting the vulnerable.

1.2 – understand the professional qualities and values needed by a social care professional – anaylse the main differences between this role and that of others, professionals and non-professionals, working in the sector.

Some health care professional who are not committed to the care value base may treat service users unfairly. For example, a care worker that is not demonstrating the role of empathy may not want to listen or respect the ideals of the service users because the care worker is not in their position and do not see things from service users point of view. It is important for health care professionals to be committed and being honest with themselves in order to make sure that they are providing equal care to their service users. Careful use of language

My responsibility as a care worker is to be aware of the various policies and legislations that will facilitate good practice when supporting my clients to access services and facilities. I am also expected to monitor and evaluate the service provided to ensure it is meeting the needs of the client.

Nurses and nursing staff should treat everyone in their care with dignity and humanity and should understand individual needs, show compassion and sensitivity, and provide care in a