Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication Communication is much more than just talking; it the means of getting the message across through obtaining information, giving information, ideas shared, opinions and views. (buzzle.com, 2010)However it is important to have a good communication between service users and the service providers which then helps to build a good relationship. There are four types of communication which include verbal, non verbal, written, computerised and special communication. So In this assignment I am going to be talking about the different communication skills used in a health settings i.e. (hospitals, nursery, mental institute, schools, …show more content…
Some of the examples of written communication are the letters sent to the patient, reports, appointments, notes, prescription. In social care settings, where there are old people, children, mothers. They cannot remember some things. So the written method helps them and helps service providers to remember import facts. The examples of written methods are the letters send to the family members, menu, and care plan. In early years setting, it is necessary for parents to know what is going on with their children. Computerized method: The purpose of this kind of communication is to exchange information quickly, maintain security by password system, and build relationship. (Groups of works, 1914) In health care setting, this method can be used to diagnose online, for the awareness of people about the symptoms and prevention of certain diseases. X rays and other screening information can be sent immediately between hospitals which could speed up diagnosis. Reports and appointment can be sent through email which helps in saving time, for fast communication. In social care settings, emails, advertisement, care plan, records of visit are the examples of this type of communication. In early years settings, the messages and reports of children can be sent through mail which saves the time of parents. They can interact through it so it
You must be able to understand what the person requires, act on it from the initial information until the matter is concluded, pass on the information to the relevant person/s to ensure the patient’s needs are met, this process takes time to have faith in your colleagues, to challenge them if you feel the right
Communication is one of the most vital and effective keys to any profession. It is one thing that is vital to any profession and is highly recommended to be educated for education professions. When your part of a health care profession it involves talking to different cultures and audients, like patients and clients. For all types of the people that you will talk to will receive different types of communication skills. There three types of communication skills, writing, listening, and speaking. These three things are extremely important for communication and with any healthcare provider.
Unit 001 Introduction to Communication in Health, Social Care or Children’s and Young People’s Settings
Unit 4222-201 Introduction to communication in health, social care or children’s and young people’s setting (SHC 21)
1. written messages do not have to be delivered on the spur of the moment as they can be edited and revised several times before they are sent so that the content can be shaped to maximum effect 2. written communication provides a permanent record
In this assignment, I am going to review four cases, which will require a number of different communication skills focusing primarily on; developing a therapeutic relationship, communicating assertively, communicating effectively with an individual with a disability/impairment and communicating with individuals from another culture. I will discuss building a therapeutic relationship and effective communication with each patient.
In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.
In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.
Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.
Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.
During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted
In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the
This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
Health care professionals have to provide an efficient and effective service that addresses the needs of patients. Effective communication skills became a vital factor of clinical competence and compliance. Its objectives are to improve accuracy, efficiency and supportiveness. Its