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Essential Communication Skills

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Please answer the following questions:
Q.1 Briefly discuss how will you establish rapport with your clients in future practice?
Establishing rapport with clients in my future practice will involve me building a relationship of trust with my client and making my client feel at ease and comfortable when I am communicating and dealing with them, a few methods I would use to accomplish this would be by using non-threatening postures whilst addressing my client, also by making use of eye contact and being empathetic, showing genuine interest when it comes to my clients issues, concerns and needs and by asking relevant open ended questions on these topics.(D. Geldard & Geldard, 2011)
Q. 2 Briefly discuss how will you promote positive communication …show more content…

• Using communication aids when necessary. (N/A, 2015b)
Having an interpreter available can be very advantageous in some situations, understanding of the client’s specific culture may be beneficial to communication with them, and non-verbal communication and personal space are important factors as well.
Q. 3. List three (3) essential communication skills required to perform as an effective professional health care practitioner and briefly detail the importance of each.
Your Approach to the client: Introduction and orientation of the client and acknowledging their concerns and emotions, also establishing an attentive and non- judgmental relationship with the client.
Your Explaining and advising: This enables the client to understand the problem or situation and reassures the client and clarifies the clients understanding of the situation.
Your Listening, questioning and diagnosing : This ensures you have understood the client’s symptoms, problems and health concerns.(N/A, 2015c)
Q. 4. Briefly describe the techniques of reflecting content and reflecting …show more content…

Maintenance of appropriate records is also relevant for many other financial, institutional, and legal purposes.(Guidelines For Client Records, 2015)

Q. 10. Briefly discuss how you personally will establish professional boundaries in practice.
I would always act in an ethical and professional manner (Keeping the relationship professional not personal with clients and staff) Making sure to identify any weaknesses in my professional boundaries with the client or staff and take the relevant steps to rectify these issues, Establishing a clear and concise relationship with my clients and staff so there are no misunderstandings and being sure to be aware of any issues that may arise.(D. Geldard & Geldard, 2011)

Q. 11. (a) Provide an example of a ‘special needs’ client that presents with a particular barrier to communication (b) Briefly describe how you might adapt your communication style to serve the needs of this

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