Please answer the following questions:
Q.1 Briefly discuss how will you establish rapport with your clients in future practice?
Establishing rapport with clients in my future practice will involve me building a relationship of trust with my client and making my client feel at ease and comfortable when I am communicating and dealing with them, a few methods I would use to accomplish this would be by using non-threatening postures whilst addressing my client, also by making use of eye contact and being empathetic, showing genuine interest when it comes to my clients issues, concerns and needs and by asking relevant open ended questions on these topics.(D. Geldard & Geldard, 2011)
Q. 2 Briefly discuss how will you promote positive communication
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• Using communication aids when necessary. (N/A, 2015b)
Having an interpreter available can be very advantageous in some situations, understanding of the client’s specific culture may be beneficial to communication with them, and non-verbal communication and personal space are important factors as well.
Q. 3. List three (3) essential communication skills required to perform as an effective professional health care practitioner and briefly detail the importance of each.
Your Approach to the client: Introduction and orientation of the client and acknowledging their concerns and emotions, also establishing an attentive and non- judgmental relationship with the client.
Your Explaining and advising: This enables the client to understand the problem or situation and reassures the client and clarifies the clients understanding of the situation.
Your Listening, questioning and diagnosing : This ensures you have understood the client’s symptoms, problems and health concerns.(N/A, 2015c)
Q. 4. Briefly describe the techniques of reflecting content and reflecting
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Maintenance of appropriate records is also relevant for many other financial, institutional, and legal purposes.(Guidelines For Client Records, 2015)
Q. 10. Briefly discuss how you personally will establish professional boundaries in practice.
I would always act in an ethical and professional manner (Keeping the relationship professional not personal with clients and staff) Making sure to identify any weaknesses in my professional boundaries with the client or staff and take the relevant steps to rectify these issues, Establishing a clear and concise relationship with my clients and staff so there are no misunderstandings and being sure to be aware of any issues that may arise.(D. Geldard & Geldard, 2011)
Q. 11. (a) Provide an example of a ‘special needs’ client that presents with a particular barrier to communication (b) Briefly describe how you might adapt your communication style to serve the needs of this
1.2 - Explain how effective communication affects all aspects of working in adult social care
WHAT IMPACT HAS THE RELATIONAL APPROACH, AS DESCRIBED IN ‘BEYOND EMPATHY’ AND MEARNS AND COOPER’S ‘WORKING AT RELATIONAL DEPTH’, HAD ON YOUR CLIENT WORK. ILLUSTRATE YOUR ANSWER WITH REFERENCE TO A SINGLE SESSION WITH A CLIENT.
d. Using an open question with a client could be useful in getting the client to discuss what is on their mind. Affirmations can instill self-efficacy in a client by boosting their confidence level. Reflections can be useful to reiterate what the client is discussing, such as repeating (reflecting) what the client says so the
It is also ensured that the information cannot be accessed and read by those who do not need to be involved. Furthermore, confidentiality is considered as important as is means that the worker will gain support and trust by the person who has given them the information. Also it is important because people may not feel valued and may lack in self-esteem if their private information were to be shared with others. Also, it is important to keep the information safe because it could mean the clients safety could be put at risk if the information becomes public knowledge.
conceptualize their clients. I think it is important for clients to be aware of the fact that
Explain the role of Effective Communication and Interpersonal Interaction in a Health and Social Care context. (P1)
for deciding not to treat the client should be explained carefully. This will let the client know that
Being able to adapt methods of communication we are able to communicate more effectively with all clients, those that are younger for instance might respond better to a friend like approach explaining things in a light friend to friend manner using layman’s terms, while a more mature person will appreciate a more professional approach and may understand and feel better with a more technical explanation of the treatment.
like to listen or talk to other people they don 't trust, therefore, building a rapport with your client
My goals for the session were to introduce myself to the client, understand the client’s concerns, learn her background and current situation for several areas relevant to her life and her concerns, such as medical, family, legal, educational, and vocational. I
Personally I feel that all these principles are important qualities when working with a client. Every case may be unique and may not need to have all qualities as long as you are making sure the individual gets the best available help. Compassion is important because if you can genuinely sympathize with another individual, you build a stronger relationship with that person. Partnership is important because you are working with the individual to find the best situations. Giving them suggestions and along with their own inputs, showing that they are not in this alone and that you will be there every step of the way working with them. Accountability is important because the influence the media and culture has on society makes the victim at
What were your goals – for your own skill development and for the client’s well-being? I wanted to make sure I provided the best knowledge, I learned so far for my client. The client well-being is very important to me, so I wanted to make sure I avoid harming my client in anyway. I wanted to show my client compassion, empathy and build a trusting relationship.
A fellow Site Pointer once told me that you can hear a smile through the phone. This is very true. It's very important to be friendly, courteous and to make your clients feel like you're their friend and you're there to help them out. There will be times when you want to beat your clients over the head repeatedly with a blunt object - it happens to all of us. It's vital that you keep a clear head, respond to your clients' wishes as best you can, and at all times remain polite and courteous.
with their situation. This enables the client to have a deeper level of understanding about their