Emotional Intelligence in the Workplace When most people think of emotional intelligence (EI), they are unsure about what exactly that phrase means. Is it someone who is very emotional? Someone who is very smart? What is it and why is it important in the workplace? Emotional intelligence is a phrase that encompasses many different traits that a person could have as far as maintaining control in the workplace and also how to read people and different things they may be feeling. Emotional intelligence is important for being aware of someone’s own emotions as well as trying to calm down or excite the people around them. A person who is in any leadership position needs to have an awareness of his/her emotional intelligence as well as how important it can be for day to day functioning within the work environment. This paper will go into the background and history of emotional intelligence, talk about how it can be an important leadership tool in the nursing field, and how I can further improve my leadership skills and growth with emotional intelligence in order to give the reader a further understanding on the topic.
Background and definition The term “emotional intelligence” dates back to 1990 when two psychology professors named John Mayer and Peter Salovey were discussing politics and certain politicians and one of them said to the other “how can someone so smart be so dumb?”; it was from there that they realized there is more to intelligence than someone’s IQ
Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self
The interesting fact of emotional intelligence can be directly tied to the success of any career. Interpersonal relationships, communication clarification, and employment satisfaction are only a few of the benefits which can come from its controlled use in the workplace. When being linked with leaders, emotional intelligence can be the distinguishing factor between great leadership and average leaders. Within this research paper, emotional intelligence will be examined from the use of 12 research journals. The origin of the concept, definition of the term, areas of the foundations, innate prospects,
Today, the emphasis on the word leadership leads us to believe that it is unattainable by the average person. We hear phrases such as "leaders are born and not created" that make us feel that leadership is only for the few. In some instances, this could be the case, but a form of leadership that can be learned by anyone is known as emotional intelligence. Using leadership of this kind can be used in all sorts of career fields such as corporate, sales and even healthcare. This paper will further go into detail about the background and concept of emotional intelligence, how this leadership style affects the different nursing roles, how I plan on using this leadership concept in my practice and
A high degree of emotional intelligence is associated with the nursing profession as the principal issues plaguing society are health related, thus causing the health care industry to be fraught with emotional situations (Feather, 2009). This would suggest that nurses equipped emotional intelligence, the ability to recognize and monitor their feelings while duly remaining mindful of the emotions occurring in the surrounding in environment, would provide better care as they would have more regulated reactions in stressful scenarios (Bradberry & Greaves, 2009). Emotional intelligence provides fundamental contributions to nursing across many roles, including that of the bedside nurse, change agent, and nurse leader. Through the four primary skills of self awareness, self management, social awareness, and relationship management, nurses may be more equipped in performing the functions of advocacy, planning change, and time management (Bradberry & Greaves, 2009; Marquis & Huston, 2015). Emotional intelligence not only adds to one’s ability to manage well, but is also are related transformational leadership (Kronig, 2015). Transformational nurse leaders display emotional intelligence through self-awareness and also through their ability to empower staff members and colleagues.
What is emotional intelligence? What does it have to do with nursing? Why do we care? In this paper I will be discussing what emotional intelligence is, why it is so important, functions of its use in nursing practice, how it can be used in my own practice to lead, and lastly how my views on leadership have changed. Most importantly though I will be discussing the application of emotional intelligence and its parts to nursing. After reading this paper, there should be a clear understanding as to why emotional intelligence is so important in terms of being a leader and becoming a great nurse.
“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important
The paper discusses about the emotional intelligence, which has various factors. The factors are self awareness, motivation, self regulation, social skills and empathy. In case of effective leadership, these factors plays major role. However, emotional intelligence is teachable to improve the personal skills and personality. A person with proper emotional intelligence has the ability of effective leadership. Therefore, in the workplace the emotional intelligence sessions should be planned to develop the skills of the employees and workers.
"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able
…good old street smarts-knowing when to share sensitive information with colleagues, laugh at the boss’s jokes, or speak up in a meeting. In more scientific terms, … [emotional intelligence] can be defined as an array of noncognitive skills, capabilities, and competencies that influence a person’s ability to cope with environmental demands and pressures.1
Emotional intelligence, or EI, has begun to make head way in the nursing world in its tie to leadership. Nurses are people, so they experience emotion just like every other person. Their work is stressful and trying, it provokes emotion due to the environment and situations at hand. The ability to recognize one’s own emotions, along with those that present in others is an important skill (Morrison, 2008). Being able to recognize emotions makes it easier to manage our lives and our relationship with others. These are the aspects that make a person competent enough to say that they have emotional intelligence. Supporters of emotional intelligence believe that EI may be more valuable in determining a good leader than intellectual
Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional
Without it, a person can have the best training in the world, an incisive, analytical mind, and an endless supply of smart ideas, but he still won’t make a great leader. In the course of the past year, my colleagues and I have focused on how emotional intelligence operates at work. We have examined the relationship between emotional intelligence and effective performance, especially in leaders. And we have observed how emotional intelligence shows itself on the job.
Emotional intelligence is a term I had never heard of before I took my first leadership class. Now that I know what emotional intelligence is and I understand how to use it I hope to apply it to benefit myself and my organizations. I recognize what a huge disadvantage those that do not understand emotional intelligence are faced with. Emotional Intelligence has become a vital part of how today's leaders meet the many various challenges they face on a day to day basis. Emotional Intelligence can help leaders lead their group or organization through the good and the bad times, something that fewer and fewer people seem capable of accomplishing. Lack of emotional intelligence is
The 2014 Time Warner Annual Report identified several risk factors that the organization must address to remain competitive in the global market. Mitigating some of these risks; the report recommends that the organization reduce and reallocate resources from its portfolio of brands to stay economically viable among industry leaders. This reduction resulted in a 20% attrition rate. Not only did the organization lose money, a vast amount of innovation, intellect, relationships and trust Sherman (2012), exited the organization. In addition to this critical loss, the remaining employees were left to perform business as usual. Downey (2011) indicated that emotional intelligence, organizational leadership, and workplace culture are directly linked to how employees relate to the leaders of an organization. The understanding of emotional intelligence, its components and a comparable leadership style such as transformational leadership is vital to the success of an organization.
In this write-up, attempt is made to provide conceptual clarifications on the subject matter, “Emotional intelligence”, an overview of the theories of emotional intelligence, including a brief discussion about how important the role of emotional intelligence can be in leadership, performance (both educational and work place settings) and in wellbeing.