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Emotional Intelligence

Decent Essays

Leaders, now more than ever before, have enormous challenges and potential conflicts due to today’s diverse and rapidly changing world, making emotional intelligence almost as important as our knowledge or experience (Greenockle, 2010). Now days, our companies are driven by budget cuts, downsizing, constant changes, and new policies that make sustaining work settings that allow for better communication and collaboration be difficult many times. Hence, it will be reasonable to believe that the ability to understand and correlate to others will be equally important as our knowledge and experience. Goleman (1998), describes emotional intelligence is the capability each individual has to identify, comprehend and deal with emotions, both within self and with others, thus, making it directly related to self-improvement, self-awareness, and team building.
The Emotional Intelligence Test identified Social …show more content…

Being a Hospice Case Manager empathy and the ability to pick up on and understand the emotions and needs of my patients and their families without letting my personal values interfere becomes a crucial part of my job. I need to understand my patient’s needs in order to create an individualized plan of care that reflects their goals for care.
Self-awareness relates closely to our emotions, self-evaluation, and self-esteem (Greenockle, 2010). High self-awareness helps with our ability to examine ourselves in order to direct possible behaviors derived from good and bad emotions. On the other hand self-management deals with ethics, flexibility, excellence, and with showing initiative (Greenockle, 2010). Without the ability to manage our emotions with will be very difficult to achieve emotional intelligence because uncontrolled emotions are non-productive and most of the time result only in

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