Communication is in all we do, the way we talk, look and act, all relay to one another our true feelings and intentions. We may say one thing while our body language displays another meaning. Have you walked into a doctor’s office where they are rushing from patient to patient and never even bother to show eye contact, does this really say I care? How about getting a diagnosis with their back turned to you while looking at a computer. Imagine being that patient lying in bed while the nurse and patient care technician are discussing their evening plans around you. Communication in nursing comes in many forms, from shift reports between team members to the way we relate to patients and their families. Good communication can allow patients …show more content…
When a new admission comes in, I typically greet them with a smile and introduce myself, followed by an orientation to the room. I then do a quick assessment, while asking question relating to why they’re here and current pain levels. Next, I explain the admission process to the patient and family, ensure all questions are answered, then ask if there is anything else they need while making certain the call bell is within reach. Though simple as it sounds, these are all key elements of communication in nursing. Positive introductions and a timely assessment allows for them know I care, and am here for their needs, while providing acknowledgement of their arrival. Even if I am busy, a quick introduction helps establish a positive working relationship. These are essential elements of nursing because patients and families who feel forgotten can quickly become upset and non-compliant. Explaining the process early allows them to know our expectations and understand the progression of their stay, this not only helps alleviate anxiety, but plays a key role in compliance. One example of a recent admission was a lady who arrived with a hip replacement, her husband’s anxiety was extremely elevated by his uncertainty. He was unsure how he would care for her at home, what arrangements needed to be made, and how to prepare. I was able to sit down with the patient and family to explain the process for recovery, therapies involved, and home health services available. Even though I was extremely busy, by taking a few minutes to provide this information it eliminated the husband’s anxiety and helped the whole family be at ease with her stay. Even days later he was still thanking me for taking just a few minutes to sit down and speak with
Hello everyone. My name is John Smith. I am a RN here at the Hospital and I am the Director of Nursing Informatics. As I’m sure all of you know to be successful in the care of our Patients you have to work as an interdisciplinary team and timely COMMUNICATION is key! As you can see I have capitalized communication to emphasize how important it is. As a Nurse on the unit a big part of communication is reporting a patient’s condition after you have
Communication skills are important when meeting the patient for the first time on arrival to the ward. Introducing oneself to Audrey will put her at ease and help to reduce anxiety. Confirming Audrey’s identity and checking the wrist band is in place. A thorough handover using ISBAR allows information to be exchanged with the regards to the plan of care. (Pudner, 2010).
That is why it is critical that this information is completed thoroughly and accurately. Unlike the staff nurse, an admission nurse will have the necessary time to spend with patients and families. The role of an admission nurse can help to provide the comprehensive assessment associated with the admission process and also help to alleviate the nurses ‘stress associated with increased patient turnover. In addition to the benefit of the nurses, the hospital can benefit as well by potentially having a decrease in nurse turnover, increase patient flow, and an increase in patient satisfaction.
It is my belief that every patient, regardless of the severity of their condition/presenting complaint deserves my undivided attention and I am also aware of the importance of ‘getting right’ those first crucial moments of a consultation. How the patient is greeted, patient comfort and environment all shape the patients first impression and help to develop communication and rapport (Egan, 1998).
There needs to be forms of interaction between the patients and the nurses and the film shows that there has been no personal interaction to get to know these patients. Nurses are always in groups, trying to control the situations, control the minds of the patients, rather than encouraging the patients to speak and be their own person. The quote, “Deep understanding of the patient can only be gained by meaningful, subtle interaction,” (Yawar 285). The only way to truly help a person is to form a nurse-patient relationship with these patients. Those patients need to feel welcomed and feel as if they deserve a chance to share their stories.
Before our first activity begins, my supervisor and I read through our emails to see whether or not there are any new arrivals or discharges for that day. If we do indeed have any new arrivals, I go to the nurse’s station, and pull out the patients charts. During this time, I walk into a private room and
Throughout the second half of the semester, I have not made any significant changes to my pre-clinical routine. I still prepare and gather my supplies the evening beforehand, and I try to avoid during schoolwork in order to facilitate restful sleep. However, upon arriving to the unit, I have developed a familiarity with the staff and environment that has reduced my stress and anxiety levels, allowing me to focus more attention on my patient assignment for the day. Although we do not have assigned preceptors, I have developed a mentoring relationship with two of the nurses on the unit and will work with those staff members if available. As we have gotten to know and trust one another, we do not have to spend the first part of our shift familiarizing ourselves,
This essay will highlight one of the key concepts of nursing .The concept that will be discussed in this essay will be communication, the reason for this chosen concept is that communication plays a vital role in everyday occurrences which defines how a situation is perceived by yourself, others and how communication is effectively handled . There will be a definition on what communication is also an evaluation of the chosen concept will be explored throughout this essay.
I had been instructed to introduce myself to the patients, so I started with the first room and began to work my way down the long and dimly lit hallway. Popping my head into each room, I quickly muttered my name and half of a greeting before rushing over to the next one. Many of the patients in the unit didn’t acknowledge me, and for that, I was grateful. It wasn’t until I had gotten to the last room, in fact, that I was even met with a
The first phase of the nursing process is the assessment of the current needs/problems presented upon Mr. Smith’s arrival to hospital. The initial assessment requires the nurse to gain consent in order to gather any information such as his contact details as well as the contact details of his next of kin who in this case his is wife Susan and also the details of his GP, any known allergies he may have and any medications he may currently be on, whether he has dentures as well as his weight and BMI. During this phase, communication with the patient and family is essential to ensure that correct information is obtained so that a proper informed decision concerning his care can be made. In this case there may be some barriers that may effect the assessment process and that is the speech of Mr. smith is sometimes slurred, therefore he may need his wife to answer some of the more complex questions that require more than a yes or no answer. Nurses need to choose their words carefully so that they match the patient’s ability to understand them avoiding the use of medical jargon (Kraszewski & McEwen 2010). The dignity of the patient must be maintained at all times through all phases of the nursing process and a comfortable environment is essential-preferably in a private room or if not ensuring that the curtain is drawn out of respect for the patient (Barnes
The first morning of nursing care I felt nervous, as well as extremely excited. This was my first true interaction working in the health care system, specifically with a resident and I wasn’t sure what to expect. The first aspect I noticed when I began my day with my staff buddy was how fast paced we moved and how time flew, which is something I expected but was still surprized by.
Furthermore, in my third week, I was excited because I was going to learn a new skill. I was sleep deprived, but that wasn’t going to stop me from providing patient centered care. I did not know that I would oversee the patient’s and manage their medication. My preceptor was there for support, but essentially, I was administering the patient’s medication. I was also able to start IV antibiotics for a couple of the patients. The week was stressful at first, but the more I practiced the skills, the better I become at performing them. My preceptor was supportive and pushed me to progress to the next level, although I was hesitant.
McCabe C. (2004) Nurse-patient communication: an exploration of patients’ experiences. Journal of Clinical Nursing. 13, 41-49.
Nurses must assess a patient’s communication needs with respect to their age, gender, culture, developmental status and be able to modify their care related to these needs. This also is a consideration when communicating with those around us daily.
We must approach the patient and their family with an attitude of caring, empathy, and respect. We can explain that we would be happy to learn of the patients’ needs and concerns, and of any accommodations we can make so they will feel comfortable