Cultural Management Issues in the Tourism Industry

Cultures are so diverse throughout the modern world. For many people, the only culture they are around is the one that they grew up in. Despite a personal unawareness of differing cultures, there are other cultures around the world, which are just as foreign to the American culture as americans are to their culture. With that in mind, it is important to try to learn about and understand other cultures that may differ from the culture a person has grown up knowing. This is especially crucial to people who are planning on traveling to an area where the culture could be different.

As you plan your itinerary, it’s important to note that you can only serve yourself and your clients better by researching the local business customs. Even different cities in the same country can prove to have a unique work cultures. A quick Internet search will produce numerous articles on the culture of your host country or city. If you are embarking on an international business trip, it’s important to remember these tips to assist in the success of your endeavors:

Making business abroad can be risky, but it can also be profitable for a company as well; thus the necessity to study in deep the country where the company will bring the business to. International companies are faced with many cultural challenges, when doing business across and inside of different borders. Identifying the significant cultural issues involved when evaluating the attractiveness of a particular location as a place for doing business can be crucial for a business. Aspects to consider when studying culture in a new place

Before entry to a new market, purchasing a company or pursuing a partnership, leaders need to research and understand the cultural differences and traditions. The differences could exist in the communication styles, language, clothing attire and even beliefs (Moran, Abramson, and Moran, 2014, pp.13-14). Often, traditions are overlooked and slightly misunderstood. Traditions provide people with a sense of belonging and expression of uniqueness. (Moran, Abramson, and Moran, 2014, p.17). Once the culture differences and knowledge are understood, business leaders must

     Cultures are varying among different parts of the globe. People with different cultures have different characteristics and viewpoints on the subjects due to diverse understanding and method of learning. During the past few decades, the international trade grows in a very rapid rate due to the advantages that it provides; “increased sales, operational efficiencies, exposure to new technologies and broader consumer choices” (Heslin). Therefore, when considering the culture aspect to current business world, it is crucial for business to understand the culture aspect because of the tremendous growth of international business as well as utilize the international market to its maximum

Despite the close geographical proximity of Indonesia to Australia, their social and cultural environments differ quite significantly. Coca-Cola Amatil, being an Australian-based organization, possesses its own organizational culture and climate, fostered and influenced by Australian values and ethics. While Australian culture is dominated by Western thought and ideology, the culture of Indonesia has been shaped by long interactions between original indigenous customs and multiple foreign influences. Many cultural practices are also strongly influenced by a multitude of religions, including Hinduism, Buddhism, Confucianism, Islam and Christianity, all strong in the major trading cities. The result is a complex cultural mixture very different from the original indigenous cultures. As a result, tourists and expatriates need to take care in identifying which cultural aspects are relevant and applicable in their particular social context. Businesses who understand and capitalize on cultural influences are more likely to succeed than those simply ‘coping’ with them.

The travel and tourism industry is one of the world's largest industries with a global economic contribution in 2016 alone of over 7.6 trillion U.S. dollars (Facts, 2017). Over the past six decades, tourism has experienced continued expansion and diversification to become one of the largest and fastest-growing economic sectors in the world (http://www.e-unwto.org/doi/pdf/10.18111/9789284418145). With this exponential growth, there is a need to harness this potential to benefit all stakeholders involved, from local communities to global corporations. According to Tourism Research Australia (TRA), tourism in 2016 brought in over fifty-three billion dollars into the Australian economy (***fact sheet in Excel). While this represents over three percent of the total GDP of Australia, it is hard to delineate how much of this revenue is attributed to cultural tours and experiences provided by Indigenous Australians. For Indigenous Australians, this new avenue has potential to create job opportunities as well as revenue, but also may contribute to problems brought into effect by the mandating of professional standards. While latent prospects are present, the ability to balance between cultural preservation and mainstream Australia will prove to be a difficult undertaking.

The presence of culture brokers means that the hosts will not behave in their native way or display their native mannerisms but rather what will be considered as courteous to the visitor. The infrastructures to accommodate the guest must be modified to their class thus altering the way of livelihood for the locals who have to behave differently. These adaptations may have a lasting impact on the locals who will always strive to ensure that the guests are at ease throughout their stay. These consequences, however involuntary they are, are in a way that they change the way of life of the hosts particularly. Tourism becomes an act of imperialism in that the influences of the traveller are left with the natives and they are always felt as in the case where the locals have to get formal trainings on the cultures of the

Globalization has made it paramount for businesses and individuals that want to venture into a different country to have cultural intelligence of that country. Cultural intelligence is defined as capability to successfully adapt to new cultural environments and unfamiliar settings attributable to cultural context (Earley, Ang, and Tan 2006). Obtaining cultural knowledge allows business relationships to flourish, provides feasibility and sustainability for the business. It also shows cultural sensitivity, which is important when trying to win over locals of a specific area.

The Four Seasons case explores how to manage the differences between the culture of a country and organizational culture. Four Seasons hotels are world renowned luxury hotels that specialize in blending a local, country specific, image with worldwide customer service practices. The seven common cultural standards that the Four Seasons have created and expect to be implemented all over the world include the following: (1) acting friendly toward and smiling at guests, (2) making eye contact with passers-by to acknowledge their presence, (3) creating a sense of recognition with guests by using their first names naturally but discreetly, (4) using a clear and unpretentious voice, (5) being well informed about the hotel, their

A digital divide still exists between males and females. The field of information technology and computer science is a male dominated career / field of study. Women turn away from technology and do not consider this field because men have always been the vast majority of workers in the field. There has been a small percentage of women in the IT field who have entered and remained in the profession. In this paper I will discuss the unfair treatment of females in work and school also known as “climate”.

With the recent acquisition of Great Books, USA, Books’R’Us has an opportunity to put a strangle hold on the local Bookstore coffee shop market. These exciting new times do not come without their challenges, especially when it comes to data management. It is this firms intent to assist Books’R’Us in creating a seamless transition in to the world of and all-encompassing SQL Server database. In today’s age databases have become increasingly important. They provide a means to organize, track, and manage information efficiently. There are a variety of uses for databases such as inventory control, analytical data keeping, and storage of vital customer information for future marketing agendas, to name a few. Together we will construct a database that controls your inventory, stores your customer marketing data, and will also provide and e-commerce solution for both assets.

These quotations demonstrate that over the past fourteen years the head of State has called for the government to increase attention to the treatment of victims of crime in England and Wales. This would imply that the needs of victims’ of crime have consistently been on the political agenda and that the system is recognising that improvements need to be made to promote victims’ interests. What however is the reality? This essay will explore how an advocate for the criminal justice system (CJS) would argue that victims of crime are not being failed. It will present the measures taken to improve the rights and interests of victims. It will discuss the commitment of the Crown Prosecution Service (CPS) to victims by exploring ‘The Prosecutors Pledge’.

Specific purpose: At the end of my presentation, the audience will be able to learn pretty bizarre and interesting diverse culture around the globe.

Among the peculiar cultural trends to crop up during the last few decades, cultural or heritage tourism is perhaps the most socially significant and the most difficult to define. Several factors influence the fluctuating meaning of the catchall term heritage tourism, including "the rather haphazard classification of things and elements as 'heritage' because people are not quite sure exactly what this title covers" (Poria, Butler, & Airey, 2003), and the increased sensitivity expressed by government agencies to the concerns of cultural entities. Although an official designation of the term heritage tourism has been provided by the federal government, in the form of Section 7 of Executive Order 13287: Preserve America, which "defines heritage tourism as: the business and practice of attracting and accommodating visitors to a place or area based especially on the unique or special aspects of that locale's history, landscape (including trail systems), and culture" (Advisory Council on Historic Preservation, 2006), there is no established consensus between the various industries involved.