Crisis Management

The objective of this case is to understand the importance of crisis management. This case is intended to make the reader consider not only financial implications at the time of the event but the effects on the long term strategies of the organization. Also, the case urges participants to think about the consequences not only on the customer but on those within the organization as well.

To celebrate death could sound bizarre, but in Mexico and in India celebrating death is part of the culture, religion, customs and our own beliefs. However, there are some differences between Indian Hindus and Mexican Christians as well as similarities between both countries and religions. Cooking their favorite meals on their deceased loved ones birthday, and anniversaries, is just one example of similarities they both have. Jumpa Lahiri describes that Gogol and his family prepared Ashoke’s favorite meal (Gogol’s father) on his first death anniversary (Namesake, Chapter 7).

The investigation will take time to enfold, so a statement must be issued without full knowledge of event. As seen with past oil crises, the story will receive an extensive amount of news coverage and will be a leading story for an extended period of time. It is important to understand that the explosion will create a number of victims, each who must be addressed separately and in a different manner. Even if the company is found to not be at fault for the explosion, the company’s name will forever be tied to the crisis. The company’s response to the crisis must be fast and effective but also project a sympathetic tone. However, as the Director of Communications, the job also entails protecting and improving the company’s credibility. The different type of vehicles used are face-to-face meetings, video/tele conferencing, e-mail, company website/social media, task force groups, hotlines, and the

We have come to a time where it is imperative to reset our courses associated with the safety of the employees, the safety of the brand and the longevity of the company alongside their competitive edge. As senior manager, consideration should not be limited to solely short-run solutions. It is primary for the company’s decision makers of all tiers manage the negative and positive potential of any crisis as time can carry the possibilities of unknown limits. Accommodations must be made for the entire community (Senior Management, Ergonomists, Labor Leaders, Politicians of the city, Service Staff, Human Resources and Line Management) under the company’s payroll that has been affected by this natural disaster using our revised Crisis Management Portfolio.

The Egyptians are accredited with being the first to embalm around 6000 BC. Embalming in Egypt was done for two reasons, religion, sanitation and preservation. The Egyptian’s believed in Immortality they believed when you died your soul would not return the body until a complete three Thousand Year Journey called the circle of necessity. The body would then be able to rise from the dead to live with the gods there were five steps to process of their form of embalming called Mummification. They would first remove the brain and internal organs.

Crisis workers take on many different roles on a daily basis. Crisis workers also come in many different career fields; they are law enforcement officers, therapists, doctors, hospital staff, and many other careers. The responsibility of each individual is broken down into several additional roles. Similar to law enforcement, a crisis worker’s job is always to protect and serve the public.

The first 48 hours after the outburst of crisis is the prime time to reduce destruction of the crisis and restore the reputation of the corporation, so when to react and how to react are crucial for crisis communication. As for the Nuance case, the company needs to take the following steps to deal with the crisis.

These decisions makers have defined what the organizations mission is and are constantly working towards it. Realizing that crisis management must be more than mere lip-service, leaders develop training programs around various crisis situations and drill often on various scenarios that could envelop any organization. While training leaders stress working “smarter”, managing their training time around obsessive planning for numerous crisis events means being better prepared when an actual disaster

Communication management is the core need of organizations operating in modern 21st century. Keeping in view the dynamics of modern era and the unpredictable changes that can take place anytime, anywhere in the world, the need of crisis communication management is emerging. This paper casts light upon various aspects of crisis communication management in the particular perspective of higher education institutes. The preview of crisis communication management in the field of higher education is necessary as the students are main players in crisis communication management. Another important reason is about the willingness of students to participate in crisis management activities. Yet another reason lies in the fact that higher education institutes enable the students to perform better in their professional lives hence they equip the students with required skills of emergency response.

The effective contingency plan should only include the high-priority items and it should be as simple as possible. The purpose for the contingency plans is to response quickly when there are changes of an organization’s current strategy. For example, the predefined strategy is based on some assumptions about the economy but the outcome is not what the organization assumed, the contingency plan can support the organization to react promptly. The effective contingency planning includes a seven step process. First, Identify both beneficial and unfavorable events that could possibly derail the strategy. This step includes the development of the formal contingency planning policy statement in order to provide it to relevant stakeholders the authority and guideline that required developing the effective contingency plan. Policy will be published when executive confirms it. To gather the high-level business requirements, define scope and allocating project resources. Second, Specify trigger points and calculate about when contingent events are likely to occur. It involves the Business Impact Analysis (BIA) to identify threat scenarios, prioritize key business processes and critical systems for business continuity. Executive approval on those choices of the critical business functions and the priority to recover during the disaster. Third, Assess the

It has been said time and time again that “everyone is either going into, coming out of, or in the midst of a crisis.” There are certain crises that can be expected, while there are those that come as a surprise. Times of crisis demand that one step up to lead. Those who desire to be ready to step up to the plate during such a time will benefit by being prepared for crises, as well as maximizing any and all resources available to them (Echols, 132). What can leaders do to be better prepared to face a crisis when it comes, and they will come?

Here, Taco Bell had a customer that started a crisis for their organization, by saying that the hamburger meat used in the ingredient was not real meat. Furthermore, the customer file a lawsuit against the organization. Here, when a crisis occur the first step is to convening with your crisis management team. However, maybe only one team member is present at this crisis, it is their job to assess casualty. Once this done the terms member will contact all other crisis member were they can meet to collaborate a plan for this crisis. If there are any human injury, this step in very important crisis team out to the family member that has love  one involved in this crisis. The organization should be the first one reach to the family this show that

This report outlines the current crisis situation and provides a range of crisis communication strategies and methodologies that are suggested for use immediately.

Crisis communication is the most important aspect of external and internal organization communication. This type of communication ranges from image restoration campaigns to employee turnover. In the articles that I have analyzed, I discovered many examples of crisis communications and its importance. I will discuss the Bridgestone-Firestone Corporation's image restoration campaign and explain Benoit's theory of image restoration. Also, I will discuss how crisis communications fits into public relations models. Two examples for discussion will be how supervisors should convey bad-news to their employees, and group communication within employee turnover. My last example for this discussion will be Bill Clinton's image repair discourse.

From the past years, there has been a rapid growth in the field of wireless communication for the need of connectivity. The main reason behind this growth is excessive data exchange rate through wireless data networks such as internet services, telephones, etc. The quality of service and throughput of these wireless networks has got very strong impact on man’s day to day life. Two of those most important wireless networks which are universally used today are Ad Hoc and Sensor Networks. Ad-hoc networks are infrastructure less and self-adaptable wireless networks. In this networks no node is an access point and Sensor networks is more or less considered as an Ad