Effective Communication Techniques in the Health Care Team Preceptor Experience Week One In this assignment I will throw light on my first clinical week that I had to observe the effective communication skills on the med surgical floor. As I started my day, the charge nurse was assigning patients to the dayshift. As the patients were assigned, the nurses started their shift report from the night shift in the break room. In this report, they discussed the patients diagnosis, previous medical history, labs and all pertinent information about each assigned patient. On the med surg floor, we get the opportunity to experience all areas of patient care with patients coming from surgery, emergency department, direct admit, and transferred from …show more content…
Attention to patient emotional cues by nurses suggest to patients that their concerns are valued and worthy of attention. The more the nurses show empathetic behaviors, the more the patients disclose their concerns which has implications for patient emotional adjustment(Sheldon & Ellington, 2008). One of the patients, when the nurse went into the patients room was just sitting at the edge of the bed just looking down, when the nurse talked to her, paying attention to her, she started to open up slowly saying that, "No one from her family visited her and said that they are all working and have family, and it's difficult for them to come here from Indiahoma". But then the nurse sat down and talked to her and told her to call back on us anytime, that we are here to listen to you. This kind of communication in which paying attention to the unspoken or non verbal cues from the patients side is really of paramount importance and requires the skill of the nurse. The interdisciplinary meeting is held in the report room, where the healthcare team members play an important role in patient care which includes the nurses, the physicians, the physical therapist, the occupational therapist, the dietician, the pharmacist, the social workers and the case managers. They discuss the latest updates on the patient care and management,
Hello everyone. My name is John Smith. I am a RN here at the Hospital and I am the Director of Nursing Informatics. As I’m sure all of you know to be successful in the care of our Patients you have to work as an interdisciplinary team and timely COMMUNICATION is key! As you can see I have capitalized communication to emphasize how important it is. As a Nurse on the unit a big part of communication is reporting a patient’s condition after you have
In preparation of a review from the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Nightingale Community Hospital will focus on improving its communication process in the operating room. The purpose of communication in the healthcare setting is to disseminate information in such a way as to create shared understanding about the patient and about what needs to be done for a positive outcome. (synergia.com) A patient is at his most vulnerable state during procedures that require sedation or anesthesia. The patient is releasing his decision making ability and safety into the control and care of the healthcare team. Therefore, effective communication on behalf of the patient is
Effective collaboration between registered nurses and physicians has been shown to reduce morbidity and mortality rates, cost of care, and medical errors and to improve job satisfaction and retention of nursing staff (Maxson et al., 2011, p. 31). To be an active part of an interdisciplinary team will give the nurse the opportunity to be a part of a group of people that will and can make it better not only for the patient but for the medical system as a whole. The outcomes are positive in every way.
Open communication is essential part to a successful healthcare team that directly impacts patient’s lives. In the video “Just a Routine Operation, ” by Laedal Medical Human Factors in Patient Safety, physicians and nurses demonstrates how different human factors contribute to the overall outcome of the patient. Elaine, the patient in the video came into the hospital for a reconstruction surgery. However, during the surgery Elaine had a complication and because the lack of communication, assertiveness, self-awareness, decision-making, teamwork, and prioritization, Elaine did not survive the surgery. This situation shows how important these characteristics are when dealing with emergency care. Even the health care professional with the years
Effective communication is crucial aspect of nursing yet too often is placed low on the priority list, especially at shift change. Information related to the care of patients is frequently disseminated at a crowded, noisy nurse station with several nurses rushing to leave and others attempting to get the information necessary to plan care and limit the constant distractions. It is this interaction that allows for information vital patient safety information to be communicated including the acuity of patients.
In this essay I will recall and describe my experience in a health care environment and reflect on communication in that interaction. I will look into interpersonal and communication skills used by the health professional and what I learned from this interaction. And if I am going to use those skills in my future nursing practice.
The values such as communication, innovation, quality, and collaboration is key to the growing field of perioperative nursing (AORN, 2015). During surgery communication is important between surgeons, anesthesia and nursing. Surgeons are focused on surgery, anesthesia takes care of breathing and vital signs, nurses are at the bedside or circulating and can assess the OR and what is happening during the procedure. The ARON believes that every patient has the right to receive the highest quality of perioperative nursing care of every surgical or invasive setting; all health care providers must collaborate and strive to create an environment of patient safety; and every patient experiencing a surgical or invasive
A nurse may feel vulnerable in carrying out this process when active listening is not practiced and by not providing a caring environment. Active listening allows and promotes the patient speak and tell their story. Providing a caring environment allows and promotes the patient to feel comfortable to express their feelings and needs. A nurse who is consumed by others’ feelings or is uncomfortable dealing with negative feelings is unable to promote the expression of
Internal method will be the interdisciplinary team such as hospitalist, therapists, dietician, pharmacist, case managers, discharge planners and house supervisors. These stakeholders performed a thorough discussions about patient’s admission, transfer, and discharges. Upon discussing with the patient’s overall health concerns, the evidence-based practices of bedside reporting can be part of the daily discussions because this is where the basis of patient’s health outcomes can be obtained. The goal of bedside reporting is to promote safety and highest quality of care. Therefore, the input and opinions of the whole team is very essential for the successful implementation of the bedside reporting. The bedside reporting will be more stronger tools
In the field of health care, communication is essential for proper function in every situation. Poor communication skills can result in perilous and sometimes fatal consequences. Each interaction with coworkers and patients is critical, and effectively communicating is an important means by which quality care is provided. As future health care providers, it is our responsibility to learn to effectively communicate between other providers and patients. Wayfinding shifts were an excellent way to practice effective communication in a health care setting. During my wayfinding shifts, I experienced firsthand the communication process between providers and patients while applying concepts about effective communication with patients and providers.
The purpose of this journal is to reflect on my experience and skills gained during my clinical placement at Ben Taub Hospital. On my first clinical day, I was excited and nervous at the same time. My first placement was in the PREOP/PACU area. I was assigned to help a patient who had been in the PACU area going on 2 days. Normally, once the patient comes from surgery they are only in the PACU area for a short period of time before they are discharged home or given a bed in another area of the hospital. This particular patient still had not received an assignment for a bed. The physicians would make their rounds to come check on him daily. The patient was a 28-year-old Hispanic male, non-English speaking, he had a hemicolectomy. He had a NG tube, urinary Foley catheter, and a wound vac. My preceptor had just clocked in and she needed to check on the patient’s vitals and notes from the previous nurse. Once she introduced me to the patient and explained while I was there, she then asked me to check his vitals. (Vital signs indicate the body’s ability to regulate body temperature, maintain blood flow, and oxygenate body tissues. Vital signs are important indicators of a client’s overall health status (Hogan, 2014). I froze for a quick second. I have practiced taking vitals numerous of times and I knew I could do it correctly. I started with the temperature first, when I was quickly corrected on a major mistake I had made by my preceptor. I HAD FORGOT TO WASH MY HANDS and PUT
For my seventh clinical shift at the Loma Linda Veterans Affairs Medical Center, my assigned preceptor Filipina Gumangan assigned me three patients on the 4NW unit. The unit where I precept is an intensive care step down unit. Filipina’s objective for giving me three patients this shift was to give me an opportunity to continue exercising my time management skills and to practice my reporting and charting skills, and wound care. This shift I was responsible for many clinical duties corresponding to the care of these patients. My patients this shift were Mr. B, a 72 year-old Vietnam War veteran newly diagnosed with colon cancer, Mr. S, a 65 year-old Vietnam War veteran in the hospital for complicated urinary tract infection, Mr. R, a 90 year-old Korean and Vietnam War veteran. Caring for these patients taught me more about the humanbecoming perspective of nursing and showed me about multidisciplinary coordination with peers, colleagues, and more.
The Hospital environment can offer some practical challenges that could be barriers in communications. Many patients have individual needs and this can impede on a nurses time and emotions. Nurses put in long hours and have a high patient/nurse ratio or shortage of healthcare workers. Nurses/personnel have to deal with emergencies in an already challenging and busy hospital setting. Dealing with patients takes mental acuity and emotional support and sensitivity. Hospital guidelines might not have sufficient communication practices among personnel in place.
Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.
Empathy is therefore a vital link in the process of Emotional Intelligence. (Ioannidou, F. 2008). In relation to Nursing, it enables nurses who have well developed empathetic listening skills to establish a rapport with a patient which can assist in establishing effective solutions and building a trusting professional nurse/patient relationship. By using effective skills in empathetic communication, Nurses have the ability to divert a potential highly emotional situation into effective and positive interactions. (Halpern, J. & Ebrary 2001)