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Communication and Senior Colleague

Decent Essays

What is it and how can it help me?
SBAR is an easy to remember mechanism that you can use to frame conversations, especially critical ones, requiring a clinician's immediate attention and action. It enables you to clarify what information should be communicated between members of the team, and how. It can also help you to develop teamwork and foster a culture of patient safety.
The tool consists of standardised prompt questions within four sections, to ensure that staff are sharing concise and focused information. It allows staff to communicate assertively and effectively, reducing the need for repetition.

The tool helps staff anticipate the information needed by colleagues and encourages assessment skills. Using SBAR prompts staff …show more content…

Where staff are anxious about giving recommendations, they will need extra support and encouragement. A good place to start is by trying the tool with supportive colleagues.
Remembering to use the communication tool
Hospitals using SBAR have found the following useful:
• Notepads or paper with the tool printed on them
• Pocket cards
• Stickers on or next to telephones to act as a visual prompt
Examples
The multidisciplinary team meeting is an example of the process in action. Many clinicians are present. Most will be in a position to help formulate the most appropriate management for the patient. The doctor directly responsible presents the present situation and the relevant background. The assessment will include a discussion with the clinician to clarify the clinical findings and a joint review of the results of all relevant investigations. Recommendations will be agreed by all present. These will be documented in the patient's records for implementation.
Another example where this tool would add to clarity and better care is the emergency call to a sleeping senior colleague for advice about patient management. When woken in the night it takes some time to absorb the facts and respond. This is greatly aided by a clear presentation of the situation, the background, the assessment and the proposed treatment. In the surgical situation it is possible and even quite likely that the senior colleague is

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