1. CASE SUMMARY
This case study analysis seeks to provide better solution to Caribbean Bauxite Company following the resignation of Matthew Rennalls, who is to be promoted to a position of chief engineer to replace John Baker. Rennalls cited cultural differences and Baker offensive racial comments for his resignation. Further, Rennalls’s resignation came a day after his interview with John Baker, his direct superior.
Several issues Caribbean Bauxite company has to deal with following Rennalls’s departure relates to the void in position of chief engineer; and the possible departure of Barracanian staff given Rennalls’s popularity. They also need to deal with the poor communication channel existent within Caribbean Bauxite Company;
…show more content…
However he did not work in the government even though his father is a minister but joined a private company called Caribbean Bauxite which is run by expatriates. The Caribbean Bauxite has ascribed vigorous and liberal regionalization program, which since World War II had produced 18 Barracanians at mid-management level. We think that when Rennalls joined Caribbean Bauxite he wanted more Barracanians to take up management level position in the company and reduced the number of expatriates.
PROBLEM STATEMENT
“THERE IS A COMMUNICATION PROBLEM WHEN PEOPLE FROM DIFFERENT CULTURES AND BACKGROUNDS DO NOT TAKE DIVERSITY INTO CONSIDERATION”
3. ALTERNATIVES STRATEGIES
1. Create awareness, knowledge and training of cultural diversity among the expatriates and Barracanians people.
The company should create and give information on cultural awareness, knowledge and training that allows the expatriates and Barracanians alike to see the entire picture and improves the quality of respect, trust and work outcomes. This cultural diversity dimensions should cover the information on race, education, age, thinking style, economic status, work experience, family status and values. The information may help bring together all the expatriates and the Barracanians to the organization so that they will appreciate each other cultural value. Respecting individual differences in the organizations can contribute cooperation, trust and respect for each
Lester Scholl, Chairman of the Board at AutoEdge, told me during my interview, the company has been floundering since product quality issues caused millions of automobiles to be recalled. This morning he explain what he wants me to focus on initially. The board is considering several proposals in response to their situation, and they need me to create a list of the legal, cultural, financial, and economic factors that AutoEdge needs to consider about the location of our manufacturing operations. Most members of the board aren't familiar with this aspect of the business, so they
In the article, Lisa Davis indicates that people can misunderstand each other just because of the position they stand while they communicate. Furthermore, through how people acts, stands and communicates can completely show the cultural differences between different areas, religion, and nations.
Different social, professional and cultural contexts may affect relationships and the way people communicate due to of a lack of understanding or knowledge of one another’s background and culture. This could be through their race, religion, ethnicity or where they come from. Each one of these can have similar or very different ways to communicate. For example
In the group of people with racial diversity, the diversity can help on sharing information effectively rather than the group
According to behavioral theories of communication and decision-making the rational solution to a problem is not always the best answer. Therefore, when diversity creates controversy, which inhibits the development of an organization, the organization is forced to adopt other useful tactics that would result in positive outcomes. This document will focus on several aspects of cross-cultural conflicts; A)
Communication is the key ingredient and the most important aspect of becoming Diversity competent. As a leader 90 percent of the time where there is a misunderstanding it can be contributed to a lack of communication. The same can be said about our society as it relates to diversity. We just fail to communicate for whatever reason and we approach one another from a stand point of ignorance. During the course we had the opportunity to discuss immigration issues in the United States and our lack of communication for many years on this topic continues to cause much debate. The debate over immigration is a great example of the lack of cross cultural communication. Politicians continue to debate over this issue among themselves without including the immigration population or the citizens of the United States who the laws will ultimately affect. Diversity competency is grounded on the principal where everyone has a chance to express their opinions. This allows us to see the issues from another
Those that go into the business world quickly recognize that each work environment they find themselves in can be total different from another. This can especially be said even of environments within the United States, from region to region. There is definitely a disparity of workplace environments from country to country. Not only can culture drive a varied atmosphere, but the diversity of the personnel making up that environment can equally create a challenge that a leader must be prepared to manage. Recognizing that special care needs to be placed on communication and perception skills is crucial in our present professional domain. Managers of today need to employee tools from the psychological and sociological field to be successful. Having a deep understanding in the differences in culture and diversity in the workplace is critical, especially when debating about accepting a position overseas or assigning an employee to an embedded position abroad. With a broad knowledge of cultural differences and diversity, success as a manager and the stability of a positive work environment can be achieved and maintained without unnecessary effort and focus.
Diversity exists all across the United States. It is defined as the state of having people who are different races or who have different cultures in a group or organization, according to Merriam-Webster dictionary. Along with the ever-growing diversity in America, brings along intercultural communication. Intercultural communication can be defined as a situated communication between individuals or groups of different linguistic and cultural origins. Due to the limitless amounts of diversity and intercultural communication across the United States, misunderstandings and clashes between cultures are bound to occur. These clashes have been as extreme to be used to explain violence and crime not only in the United States, but also throughout our entire nation. On the other end, these cultural clashes can be so personal in our everyday lives because of our expectations of a certain behavior coming from our own cultural backgrounds, as many others have very different cultural backgrounds and expectations of us.
What, in your opinion did Baker hope to accomplish as a result of his conversation with Rennalls? Did he succeed? Why or why not?
In America, finding yourself in situations where communicating with someone of a different background than yourself is common. We are a melting pot of different cultures, backgrounds, and identities. Throughout the semester we have learned many ways to avoid conflict when engaging in intercultural communication. The most important aspects from the semester is the idea of generalization and ethnocentrism. These two ideas were displayed in the movie Crash and how the effects of it can lead to misunderstandings among everyone involved.
Communication is one of the most important aspects of our lives. It is a process that ties us together and helps us to get most of our work done. Communication plays a big role in transmitting cultural values from one generation to the next. Communication can be categorized as two; verbal and non verbal. In a multiracial country such as Malaysia good communication can be considered as a savior to keep everyone united. Being a multiracial country, it shows the existence of cultural diversity in Malaysia. Cultural diversity often leads to society’s biggest challenge.
Life story- what a broad subject: does it begin with the moment you first took a breath, or does it begin with the moment you are old enough to remember, what about when you actually start living your own life? The truth is all of these answers could be correct; it depends on your choices and where to begin. With that being said, when Russ gave us this assignment I couldn’t figure out where I wanted to begin or what I wanted to say, at least not on one page. Yet, when I got home and started writing, I realized there was one particular year that made me who I am. That is one hundred percent of the reason why I am writing this and why I am here at UNF. My senior year of high school was definitely not a patch of
Change Proposition: The proposition for the change in the cultural diversity listed in this paper and following the implementation will give a different dimension to change and growth in all fields helping employees to retain and build a rapport with the company. Helps the clients to trust the company and helping the management take a risk in business with trust on employees and their talents due to retention.
Diverse environments, such as at work or school can also be a challenging place for effective communication. Working and communicating in a group can be difficult enough without adding any other variables. When diversity is applied to the group, communication can become a sizeable challenge. Ribbink (2003) states, "different cultures like to receive information—and trust information they receive from different sources—in different ways" (para. 6). Individuals from some cultures prefer to receive information or be taught by the leader of a team or a trusted coworker rather than a manager (Ribbink, 2003).
The worldwide work culture is best described by two words, “change and diversity.” As the globe is turning into a little town and the separation between the nations were narrowing down step by step, the associations are extending their business operations to different nations. They are conveying their workforce, administration hones, and work culture and so on. To alternate nations. Despite the fact that they need to adjust to the host nation 's work culture and environment, they are mirroring their own particular culture as a premise for drawing in with different cultures. In both the circumstances, these associations were attempting to increase some competency over alternate associations.