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Case Study Of Diane Employment With Anthem

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Diane employment with Anthem began in Membership department In May 2001. She progressed to quality control in this position for new team members and offshore accounts. The posting for the auditing position was of interest to her, in addition to her manager strongly recommending she apply for the position. Currently, Diane is with the Audit Department for three years. The skills required for her current position are problem solving, complete knowledge of platforms, capability to recognize errors, written skills, capability to prioritize and detail oriented. Diane’s assignment is 122 audits per month, which divides her 122 audits by the number of days she will work in that month. While performing audits, she devises a plan to play detective

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