ABOUT US
UOK is your trusted home for all travels, events management, recreation, errand, diaspora, and business solutions. UOK is one of the industry’s fastest growing corporate travel management and business solution companies with over fifteen (15) years experience. If you partner with us at UOK, we will ensure that all traveling and business logistics are handled professionally, less expensive, easier, safer, and more efficient for you. Our team is composed of qualified and well-trained individuals who derive joy in providing solutions to all your needs in all areas of business endeavors. We will combine our worldwide reach with an understanding of your unique needs, and the markets you work in to ensure success in all ramification.
…show more content…
We implement the best tools and strategies for our clients to facilitate lower fees and higher adoption rates.
Our primary mission at UOK is to deliver an excellent and superior corporate travel services to our clients. We leverage on our understanding of corporate context, our extensive industry expertise, and cutting edge technology to bring ease and value ease to your travel experience.
With UOK, service comes first. UOK has thousands of travel consultants around the world who conform to stringent SLAs to deliver a superior service and value for travelers. We provide first-class business travel services with value-added options which includes a comprehensive approach to global travel management.
Comprehensive Travel Management expertise
We also provide business travel and meetings/events management services to corporate clients on an international basis. This includes the accommodation, reservation of flights, trains, car hire, visas, venues, and the provision of online solutions (including self-booking and bespoke client portals), as well as financial management solutions to bring
Senior management at Outrigger is aiming towards entering management agreements with large brands and third part owners. Online agencies such as Expedia, TripAdvisor, and Orbitz are threatening Outrigger’s ability to provide consumers information through human travel agents (Piccoli). I would recommend implementing more functionality into their web services to handle all kinds of travel requests so no revenue is lost to competitors. This would also eliminate the need for travel agents, instead replacing them with the occasional, cheap customer service employee, cutting costs as
The recommendation is to follow the current business model of customer service to preserve the customer positive customer experience. Alaskan Airlines should also focus on the environmental portion of the aviation industry by using more Green practices such and wind farms, more robust
Travel Agency, Inc. ultimately wants to move to a leaner and smaller footprint to save costs and to help service their customer base. However, to do this, Travel Agency, Inc. will need to overhaul their network to meet the requirements of a telecommuting business model. This business model will ultimately serve to help Travel Agency, Inc. grow and thrive in this highly aggressive and competitive market.
Henry Ou, Derrick Kwok, the President and the Vice President of Air & Sea Travel Center also serves as Tour Director of our company who would plan, organize, and conduct short-distance, long-distance travel, tours, and expeditions for individuals and groups. Mr. Ou and Mr. Kwok have experiences of planning and organizing trips, make sure everything runs according to the itinerary and make sure our valued clients safe and enjoy the trip. To be a successful Tour Director, personal skills and qualities are often more important than formal qualification. In memorable trip, our clients expect not only what they are going to visit, eat, and play, but also the excellent “people” skills of our Tour Directors who would bring them happiness, surprises, and make sure that arrangements for the group to run as smoothly and enjoyably as possible since the tourism industry is characterized by high-contact services in which co-creation of clients plays a major role (Grissemann & Stokburger-Sauer, 2012). Joylyn, Ina, and Phoebe are responsible for organizing and setting up the tour by making reservation for hotels, restaurants, cruises, gate tickets, and more. In most of the time, they would make a reservation earlier and deliver special requests to the service provider from the client in order to have availability to everyone in the group and make our client feel that they are valued because we listen and we care.
One major task of a travel agency is to develop travel plans based on a traveler's need and wants. A similar set of social worker task is to develop an intervention plan based on a client's needs and wants. Contrasting how these tasks are handling illustrates the features of the network model of interoperability. This model goes on to explain that today's interconnected information available to a travel agent has caused major changes in how travelers find vacations that meet their needs. Some of these organizations even use the information provided by the traveler to further their goals. An example the model gives is that immediately after the traveler makes an airline reservation on a travel site. The information can automatically be used by an airline application that optimize airline profits by ensuring that each plane is full with the highest paying passenger. Advantage this model has it that now u can consider technology is typically used when clients want to find a counseling service that meets their needs. Clients can just call 211 if implemented in their area to obtain a list of possible agencies to contact. Having this type of access they don't have to feel alone on making the decision about traveling they can feel confident with the decision that is made. Disadvantage on this model Schoech explain the major issues is how to make a globally connected system out of many independent local agencies. They face
The airline industry is greatly influenced by the the travel and tourism trends across the globe. The World Travel and Tourism Board states that the the level of tourism is likely to grow even as the years progress. The growth in the level of tourism is expected to grow at a level of 4.5 per cent annually. This is expected to continue upto 2017. Thus the organization should fully prepare it self and take over the tourism market.
United Airlines used questionnaires to classify their potential customers by their motivations and identified nine motivational segment profiles which are: global executives, schedule optimizers, corporate troopers, mile accumulators, reluctant travelers, tour takers, quality vacationers, travel seekers, and frugal flyers (The Times 100, 2003, p. 2). The reasons why travelers choose to fly United varies. For example, some may choose this airline because of price, while others choose it because of their frequent flyer program, schedules, or other services.
Design structure and system of the organization: In Traveling solutions some good practices were followed and human resources practices like performance appraisal system, training and development, recruitment, hiring, compensation system was in place. It includes any formal structure or system that management creates to produce the desired outcome.
Welcome to local leading tour company authorized by Nepal government, based in, Kathmandu. Professional trekking and tour guides arrange customer services who are exploring tourism field since 1992. Our staffs are professional, responsive client’s suggestion. The company is responsible for tourism business. We are
Like any organization, Emirates Airline’s business objective is to grow and operate profitably in a mid to up- size market with a whole range of travel products and services which are aligned to Emirates Groups value of choice, competitiveness, quality, service delivery and return on investments by offering finest selection of worldwide destinations, based on and complementing the Emirates network which are customized according to travelers need (Kotler, 1997).
At Kings Travel the success factor of the growth is their friendly and highly professional services to maximise the customer satisfaction. Kings Travels’ staff is highly trained, efficient and knowledgeable in all aspects of travel, tour trade and because they are privately owned they offer impartial advice for customer benefits.
Emirates airlines is known for its sound business strategy and unique ability to plan for the future. One of the first steps taken to cut costs and maximize exposure is in the preparation for the post travel agent era. By offering online ticketing, having a YouTube channel and frequently updating its customers using social media, Emirates is able to eliminate the need for travel agents and generate revenue from advertising placed on its websites (Annual review by the chairman).
The buyers of the services of travel agencies are consumers, that is, individuals and businesses. For this industry we are dealing with a small degree of concentration, due to the wide range of services.
The price of the air tickets will be competitive with other low cost airlines in the market. With this strategy, Nok Air hopes to be able to give those who have never flown before, a convenient and desirable means of transportation. At the same time, Nok Air offers the chance to those that already are enthusiastic travelers, the opportunity to travel even more often. For these reasons, Nok Air, hope that they are the choice for travelers.
There are (3) reasons why I have chosen energy drinks as my NAB. First off, there is a growing market for energy drinks. Red Bull and Monster Beverage Corporation, together, form over 80% of domestic energy drinks volumes by estimates. Dollar sales for energy drinks grew almost 6% to $6.67 Billion in measured channels in 2013, which propelled sales growth for convenience stores (Team, 2014). A growing thirst for caffeinated “energy” drinks, which include the likes of Red Bull, Monster, and Rock star, has spurred a heart-thumping surge in sales. Globally, the energy drink industry has gone from a $3.8-billion business in 1999, to a $27.5-billion