The hotel chain, Astor Lodge and Suites, Inc., operates 250 properties in 10 western and Rocky Mountain states. The company’s customer base primarily comprises business travelers. In addition, the locations of the properties surround airports, large regional shopping centers, and major highways close to suburban industrial sites as well as office complexes. Projections of 2005 fiscal year forecast a fifth consecutive year of a gross loss for the firm. The estimates include an anticipated $422.6 million in company lodging revenues but a net loss of $15.7 million for 2005. As a result, Joseph James, president and CEO of Astor Lodge and Suites, Inc., initiated a challenging goal for executive management to devise a strategy achieving net profits in two years and sustaining positive growth in the future.
Definition of the problem
As a consequence of the president’s strategy to become profitable in two years, the senior vice president of sales and marketing and the vice president of advertising must formulate a marketing plan that will allow the company to achieve desired goals. This plan must take into consideration market segmentation, continuation of current marketing strategy, and sales promotions.
Alternatives and Uncertainties The firm has four major alternatives; each proposed alternative can coincide with another alternative.
1. To decide how much of the marketing and advertising expenditures will be utilized to expand occupancy of family and leisure vacationers
2. To
Amber Inn & Suite, Inc. was built in 1979 and is composed of 250 hotels chain empire of which each consisting an average of 120 exquisite guest rooms or suite units. The profits are $422.6 million and deficits of $15.7 million. The Amber Inns & Suite have total of 30,000 rooms. The Company’s objective is to cater mainly to professional clienteles that are traveling with fabulous guest rooms at an economical price. Amber Inn & Suites, Inc. is located in areas amid ten western and Rocky Mountain States with two hundred fifty numerous property hotel chains. In most cases, each property is made up of one hundred twenty single guest rooms or suite units. Amber Inn & Suites Inc. positions its properties on prime areas such as major
4. Given Mr. James' charge to the senior vice presidents, how would you portray and assess sales and marketing initiatives, expenditures, and
is one of Canada’s top hoteliers in the mid-market, owning interests in 16 hotels in Canada and the United States. Furthermore NGI is in ownership of 2,200 rooms in 17 hotels across Canada and the United States. The Company is expert in all facets of the hotel business, from marketing to building to management. Focused on creating the best return and value for all stakeholders, Northampton’s market-sensitive strategy is to acquire or build hotels that provide great value and superior accommodation. Gratefully, NGI excels in this sector by offering services that exceed expectations while still posting industry-leading margins. Besides acquiring and developing undervalued and underutilized hotel assets, NGI also provides superior overnight accommodations at mid-market prices. This has been done through aggressive marketing, re-branding and ongoing hotel upgrades.
The common public goal of the marketing discourse is to attract attention from targeted audiences, in other words make the consumer buy, buy, and buy. In order to achieve these goals I have to execute different marketing strategies with the help of the staff and company executives. Together we brainstorm different marketing trends, design different kinds of ads; analyze social media for more effective ways of advertising and calculate risks based on customer insight. When all is done right the end goal will result an increase of sales revenue for the company, which will sharpen its image and name.
In 1999, the Maverick Lodging company implements balanced scorecard to establish a measurement system and control the hotel level management. The balanced scorecard has several attributes, such as tracking financial performance, tracking nonfinancial measures and communicating franchisees and owners objectives of growth. For financial performance, according to Exhibit 7, the Maverick Courtyard has 3.77% growth rate, Maverick Fairfield Inn has 2.22% growth rate and Maverick Residence Inn has 3.5% growth rate. For flow-through flexible budget, both Maverick
the object or situation for which we made this marketing plan is first to meet an academic requirement and the effect of developing expertise in formulating marketing plans, and as a result of this marketing plan will inevitably improve our
Maverick Lodging is a hotel management company that manages the day-to-day operations of third party franchisees of the Marriott Corporation. The company has recently implemented a balanced scorecard in an effort to align company strategy, structure, performance measurements, and incentives. The organization strategy involves growth in revenue and customer base with the use of differentiation. Issues with the current scorecard and its measures have been identified. Alternative solutions have been researched. A recommended course of action is presented that will allow Maverick Lodging to achieve its strategic goals and objectives.
Accor has extensive brand portfolio where 240,000 hoteliers with same shared passion for welcoming, located in 95 countries, in 4,100 addresses and 570,000 rooms ("Accor Hotels: company profile", 2016). The luxury brands under Accor Hotels are Raffles, Fairmont, Sofitel, Onefinestay, Mgallery, Grand Mercure, The Sebel, Pullman, Swissotel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio/ Adagio Access and economy and economy brands are IBIS, IBIS Styles, IBIS Budget, and Hotel F1("Accor", 2016).
Marriott International envisions itself to be the world’s lodging leader. Its mission is to provide the best possible lodging services experience to customers who vary in backgrounds, language, tradition, religion and cultures all around the world. Marriot is committed to environmental preservation through using environment-friendly technology and engages in social responsibility and community engagement. We value our shareholder’s so we will only take steps that will ensure our growth. Most importantly, through our “spirit to serve”, we emphasize the importance of Marriott’s people and recognize the value they bring to the organization’s growth and success. It aims to increase revenues by 9% every year, to increase
Discuss the potential audiences for a marketing plan and the needs of those potential audiences.
Singapore is an extremely safe place by any standard(Jennifer, 2009), because the government carried out strict punishment for those who violates laws. It’s a efficient way to reduce the rate of crime. Since 1970, Hilton Singapore was supported by government to serve for their customer.
The Hilton Hotel Corporation has universally established themselves as a principle hospitality brand. They have acquired this notable reputation in the lodging industry through various innovative expenditures, partnerships, and customer engagement practices. The Hilton Hotel takes pride in catering towards the needs of their guests, along with satisfying the demands of their employees. Their industrious nature has lead them to the development of a meticulous enterprise system known as OnQ, whose sole purpose is to deliver satisfactory customer service. For example, OnQ helps the office staff print high quality arrival reports, which aids in quick and efficient check in’s for the accommodated guests. This highly integrated technology serves as a key component in the hotel’s tactical expansion strategy. Next, the acquisition of Promus Hotel Corporation paved the way for the diversification of the Hilton name to reach global sectors of the hospitality industry. In 2005, the Hilton was set to establish a groundbreaking conquest of securing 3,000 properties in 78 different countries. Furthermore, the hotel’s rewards programs provide incentives for customer interactions. The benefits of attaining a Gold or Diamond level honors member
After working at the hotel I can say the vision statement at the hotel was clearly orchestrated as the words learning hotel outlines the core objectives of the company and the vision statement gave me as an employee direction.
“Setting objectives for a marketing plan is not simple and straightforward matter. It is an iterative process whereby objectives are set, strategies and action plans are developed, and then it is decided whether the planned objectives are impossible, achievable or easy. Marketing objectives should be difficult, but they must be achievable. The aim is to set objectives that a challenge, but can be achieved with effort. They must be motivating rather than discouraging.” (Westwood, 2002).
Ashford International Hotel is a UK based modern hotel nearby Ashford International train station with magnificent location that attract tourist and nearby town people towards the Ashford for tourism purposes. The location of the hotel makes it attractive for tourists and other customers to select it as their location to stay on their holidays and normal visits to Ashford. The hotels provide the facility of contemporary furnishing, décor, Wi-Fi, separate lounge areas, complimentary wines and snacks that has increase its demand among consumers. In addition, the excellent food services offered by the in-house food and beverage department of the hotel makes it more worth of customer’s preference in compare to other hotels working in Ashford (The