Business Admin Level 2 Essays

For correspondence between two PCs utilizing a serial interface or a PC joined by telephone line to a server.

b) Its use: This technology uses the same telephone line to deliver both the wired voice

• The first thing you need to do is save a copy of this document, either onto your computer or a disk

1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.

1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used.

1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.

Computers – Can be either laptop or desk versions, with the correct software these will allow you to create letters, documents, spreadsheets, PowerPoint slides, posters, charts etc. With internet access you can send and receive emails and search the World Wide Web for information and data.

1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used.

The availability of substitutes is medium mainly because there aren’t a large number of substitutes out there for express mail outside of the industry. Most next day deliveries are business documents, parcels, letters, ect, not typically cargo. So substitutes could include email and faxes, both are faster and cheaper than express mailing. Depending on the nature of the business, video conferencing or the old fashion telephone could be used. If the parcel is going somewhere local maybe could use bike messengers, or just hand deliver. There are also the second tier players, like RPS, DHL and TNT, while they are still in the delivery industry; they tend to specialize in areas other than express mail. With RPS, it is second day service at 40-50% less, and a business that does a large amount of overseas or international express shipments may want to substitute with DHL or TNT, who specialize and differentiate themselves in the international market.

| provides a level of service that is independent of how far the subscriber is from the local telephone office

These documents will need to be developed and tested to ensure that they meet the organisations requirements. I would have the staff that are responsible for using the documents to test the documents and provide feedback on these to ensure that they are suitable.

Computerized method: The purpose of this kind of communication is to exchange information quickly, maintain security by password system, and build relationship. (Groups of works, 1914) In health care setting, this method can be used to diagnose online, for the awareness of people about the symptoms and prevention of certain diseases. X rays and other screening information can be sent immediately between hospitals which could speed up diagnosis. Reports and appointment can be sent through email which helps in saving time, for fast communication. In social care settings, emails, advertisement, care plan, records of visit are the examples of this type of communication. In early years settings, the messages and reports of children can be sent through mail which saves the time of parents. They can interact through it so it

There are a number of guidelines and procedures in place to enable me to do my job not only to the best of my ability but in a professional manner. Whilst on the reception area, there are procedures that need to be followed relating to various aspects of the job including correct procedures to greet visitors, answer the telephone, dealing with incoming and outgoing mail, booking meeting rooms as well as many other procedures. All of the relevant procedures are kept in a file at the reception area where any member of reception staff can revise them as and when necessary.

Telephone – A telephone maintains a few different features rather than just receiving and making calls. At work the phones that we use are often different to

The telephone that we know today is completely different from the one of the past. Today we can individually press each number quickly to call someone. We can even call someone through the computer without the person actually owning a phone. The telephone of the past had the numbers on a curricular disc. This design made forced you to tediously move each number to a specific