INTEROFFICE MEMORANDUM
TO: WANDA LANDS
FROM: JOE MACK
DATE: OCTOBER 22, 2003
SUBJECT: 2003 OPERATING PLAN
This memo is being written in regards to the 2003 operating plan for Bellaire Clinical, Inc., the media campaign for 2003, and the future of Bellaire. The purpose of this memo is to highlight key factors regarding the operating plan in order to prepare for the next operating year. Competition has started to increase in the clinical laboratory testing industry, causing some uncertainties in the upcoming year. The new marketing plan looks to promote Bellaire’s accuracy, responsiveness, and flexibility in hopes to bring in new specialty contracts to improve Bellaire’s performance. Numerous hours have been spent developing the
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Many laboratory companies are attracted to Boston due to their high concentration of physicians and hospitals. Also, due to Medicare and Medicaid’s increased efforts to control costs of health care services, Bellaire’s operating margins have been negatively affected over the past few years. The planned media campaign has the ability to increase the number of tests performed. The success of the planned media campaign and company performance has a great impact on Bellaire Labs’ future.
Estimation of Revenues
According to Brownlee, II, Lilly, and Lynch (2004), each year “Bellaire follows these five-steps to determine planned revenues:
• Estimate future test volumes based on prior year actual test volumes, customer needs, competition, demographic shifts, and contract negotiations
• Estimate how many tests are to be routine and how many are to be specialty tests
• Estimate what proportion of tests will be billed to physicians, patients, or other parties like Medicare, Medicaid, or private insurance companies
• Determine expected average price per test for routine and specialty tests based upon planned tests and negotiated fee schedules
• Calculate overall revenue and review total volumes and revenues for reasonableness”
Various estimations cause changes to be made from 2002 to 2003. Overall tests volumes for 2003 can be predicted to increase between 1.5% and 2.5%, due to the demographic shift in the population of
How can physician payments be adjusted for the price differences among various parts of the country?
Another amount that should be determined, is the copayment or coinsurance requirement from the patient.
Currently it is often difficult to make informed decisions about their care because of the opaque nature of health care pricing. Houk and Cleverly (2014) contend that pricing transparency could give health care providers a chance to garner increases in patient census; even if they do not have the least expensive price for a specific procedure, by allow health care providers the qualify why their services cost what they do. The demand for price transparency should be embraced in the future because it could create a forum that allow actual competition for patients and allow health care providers a chance to differentiate
Historically, reimbursement has been Fee-For-Service (FFS): tied to volume of visits, hospitalizations, procedures, and tests. This reimbursement structure creates misaligned incentives and fragmented, suboptimal patient care resulting in burgeoning costs and a lack of focus on outcomes. As a result, CMS and the industry have been
The College of American Pathologists or CAP is the accrediting organization for laboratory and testing personnel. CAP’s “accreditation process is so thorough, the Joint Commission [and CMS] accepts …their standards” in place of conducting their own survey of the hospital’s laboratory and personnel (Gartee, 2011, p. 47). This is because of the guidelines they follow to maintain their integrity and to remain the industry standard. In recent years, the “CAP [has] developed new check list” for continued improvements. Additionally, they are continuing to vet the requirements for the new next-generation sequencing or NGC-based test that is speeding laboratory procedures. So much so that the recent adoption of the new technology for clinical testing” was done prior to the new standards being approved (Aziz, et.al. 2015, p. 481).
Congress held hearings at which people who had been harmed by laboratory errors testified. These hearings revealed serious deficits in the quality of work from physician office laboratories and in Pap smear testing results (R. D. Feld, M. Schwabbauer, and J. D. Olson, 2001, The Clinical Laboratory Improvement Act [CLIA] and the physician's office laboratory; Virtual Hospital, University of Iowa College of Medi-cine [www.vh.org/adult/provider/pathology/CLIA/CLIAHP.html]). In 1988, Congress once again responded to public concerns about the quality of laboratory testing by passing CLIA '88. CLIA '88 expanded the laboratory standards set by CLIA '67 and extended them to include any facility performing a clinical test. Currently, under CLIA '88,
As you can see in the charts above, we projected the additional revenue gained based on profit margin
Since the late 1980s, Medicare has reimbursed physician services using the Medicare Physician Fee Schedule (MPFS), which encompasses 10,000 procedure codes. Each code is assigned resource-based relative value units (RVUs), which are designed to reflect physician work, practice expense, and malpractice expense. To adjust for local differences in cost of living, each RVU is modified using geographic practice cost indexes (GPCIs) and then converted to dollars using a “conversion factor.” This system rewards physicians who produce a high volume of services; not surprisingly, Medicare Part B expenditures have grown rapidly.
Melnick, G., & Fonkycj, K. (2013). Fair pricing law prompts most California hospitals to adopt policies to protect uninsured patients from high charges. Health Affairs, 32(6), 1101-1108. Retrieved from http://ezproxy.nu.edu/login?url=http://search.proquest.com/docview/1372932073?accountid=2532
I briefly touched on payer contract negotiations in my other post, but this will be an important consideration for many healthcare organizations as the industry undergoes payment model changes. Our Care Management Directors recently asked me to do some analysis on the denials and appeals we receive, including looking the volume of denials for different insurance providers, the number of appeals, and the reason the claim was denied. This will help to determine which insurance providers are denying reimbursement of services or require several appeals before they will overturn their decision and approve payment. Additionally, by looking at the length of time between when the appeal is sent and when a payer response is received, we can determine
The real problem as pertains to the reimbursement of managed care organizations is that these managed care has had an effect on slowing the rates of growth concerning the costs of hospitals and specialist physicians. For both the hospitals and practitioners, the sources of revenue have been shifted with over 20 percent of the charges being paid from the pocket, others coming from third parties who demand for complex accounting of the charges, lack a pre-authorization process and they can review in a retrospective manner and deny the reimbursement (Furrow et al., 2013). The
21. An explanation of the likely changes (legal, economic, political, technical and environmental) and their impact onthe finance of the business, that will take place over three years.
Accreditation benefits all stakeholders and stimulates continuous improvement The laboratory acquires national and international recognition, credibility and acceptance by public as well as clinical decision makers by providing accurate and reliable results. The laboratory also saves time and gains financially by getting correct results at first instance.[5,6] Accreditation programs can help drive improvements in the management of individual laboratories and laboratory networks and may also have positive spillover effects on the performance in other sectors of the health care system. (7 ) Other benefits reported from engaging in accreditation include increases in team work and internal cohesion, motivation to standardize procedures, integration
For this study, I control for the total expenses in prescriptions, office-based expenses, and emergency room
The company is trying to make a revenue off the affluent patient by charging them with as much as possible through increasing their number of treatments and one on one therapist time. Whereas, with the less affluent patient, the campany is taking advantage through biases due to therapists not offering the same quality of care. These patients aren’t getting as many visits and aren’t allowed as much time with the more clinically experienced therapists. In addition to the information gathered above I would like to see the total cost of therapy for an average affluent patient as compared to the total average estimated cost of therapy for an underinsured less affluent patient for a treatment plan. I wonder if when compared with their pain scale, if the outcome will be the same although the cost will be significantly different due to the number of visits and the type of therapist.