BUS-115 Introduction to Business
Chapter 11 - Motivating and Satisfying Employees
Questions
Pick the ONE best answer for the following 25-questions.
Mark your answers on the front of a Scantron answer sheet (erase all stray marks)
For True/False, True=A and False=B
1. True or False? Motivation is the internal process that energizes, directs, and sustains behavior.
2. True or False? A main discovery of the Hawthorne Studies was that human factors are at least as important to motivation as pay rates.
3. True or False? The piece-rate reward system grew out of Taylor’s concepts of scientific management.
4. True or False? On self-managed work teams, each member learns one specific job and has clearly defined responsibilities.
5. True
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Web-Readings:
21. Which of the statements about the Waning Era of the Middle-class Factory Job article is FALSE?
a. Factory jobs were once a ticket to a world where a working-class job could produce a middle-class lifestyle.
b. GM once employed as many as 80,000 workers in Flint, Michigan; today fewer than 20,000 have jobs.
c. More than 50-percent of Michigan's workers are trade union members, almost double the national average.
d. In the years after World War II, GM had more than half of the US car market.
e. Nationwide, unemployment remains low by historical standards, but sectors of the labor market, especially manufacturing, have been losing in recent years.
22. Which of the statements about the article In Class Warfare, Guess Which Class is Winning is FALSE?
a. According to Ben Stein, the rich pay a lot of taxes as a total percentage of taxes collected, but they don’t pay a lot of taxes as a percentage of what they can afford to pay, or as a percentage of what the government needs to close the deficit gap.
b. According to Ben Stein, someone with an income from dividends and capital gains, pays far less as a fraction of his income than the secretaries or the clerks.
c. The federal deficit for the United States is $434 billion for fiscal 2006 (not counting off-budget items like Social Security).
d. Ben Stein believes that cutting taxes stimulates the economy and increases federal tax revenues.
e. The United States federal government soon will spend over
20) Which of the following is not one of the main sources of auto dealer profits?
For the first time since the Industrial Revolution, less than _____ percent of the American workforce was employed by manufacturing.
4. The global economy of today has made it easier for employers to pass labor cost increases on to consumers by raising product or service prices.
3. Why did the New Mexico Department of Transportation start offering passengers free public 4G WiMAX Internet to make public transportation more attractive to commuters?
One of the biggest changes in this new American society was the move from agricultural based jobs, to factory based jobs. People’s lives changed drastically because of it. Families no longer worked as a single unit, but rather each family member went out to work and bring money to the family. However,
The total U.S. budget deficit for this year is estimated to be $514 billion, compared to $1.4 trillion in 2009 (The Budget and Economic Outlook: 2014 to 2024, 2014). Over the last few years, the federal budget deficit has declined, and is projected to continue to decline this year and leading into 2015 (The Budget and Economic Outlook: 2014 to 2024, 2014).
The effects of the Depression were very evident soon after the crash when most of the auto companies that began in the roaring 20’s died. (Miller-Wilson) The remaining companies Ford, GM, and Chrysler, otherwise know as the “Big Three,” became dominant soon after the stock market crash, and even these companies had to cut hours, wages, and lay off workers. (Duchardt) Of the these three companies GM was dominant. GM offered more models than its rivals and kept up-to-date with current technology. These companies would have to continue innovating and attracting consumers to stay
Even as industrial production has grown, the economy has shed seven million manufacturing jobs since 1980. Manufacturing’s share of employment has shrunk to 8.5
Though inventions like the cotton gin have made farming industries larger these inventions come with a cost. A job that could have required ten men is now done with one machine leaving many people without jobs. To the growing middle class and businessmen, such as yourself, life might not look so bad, but for the lower class life is
The federal budget deficit is a much discussed and little understood subject in American politics. The current recession has dramatically decreased tax revenues, driving the United States federal government to increase spending in an attempt to stabilize the economy. As a result the current federal deficit is at over $1.3 trillion dollars. This is approximately $47,754 per U.S. citizen or $137,552 per U. S. taxpayer (U.S. Debt Clock: Real Time, 2012).
2. The U.S. Steel Corporation had been build were those who work for them were treated/paid unfairly.
Motivation is the “why” behind our behaviors. Behavior that is usually goal-oriented. The forces that lie beneath motivation can be biological, social, emotional or cognitive in nature. There are, indeed, a plethora of inducements that cause us to act the way we act and do the things we do. They include things like quenching our thirst, reading to gain knowledge, studying to ace an exam, surpassing quotas and meeting deadlines for a promotion, etc. According to Kendra Cherry’s article on “WHAT IS MOTIVATION”, there are three components of motivation: activation, persistence and intensity. Activation is the decision to initiate a behavior. Persistence is the continued effort toward a goal even though obstacles may exist. Intensity is the
b) In a cluster, the wage is fixed and the firm’s workforce is variable because the
“Motivation is the process whereby goal-orientated activity is instigated and sustained” (Schunk, Pintrich & Meece, 2008. As cited in Eggen & Kauchak, 2010, p.284). Motivation comes in many forms and can be divided into two broad categories - extrinsic and intrinsic motivation. Extrinsic motivators are external
Baron (1983) says that “motivation is a set of process concerned with a kind of force that energizes behavior and directs it towards achieving some specific goals” (Baron, 1983, p. xxx). According to Kreitner and Kinicki (2001, p.162) motivation represents “those psychological processes that cause the stimulation, persistence of voluntary actions that are goal directed”. Consequently, these definitions lead to the assumption that motivation is something evolving from within an individual as well as the individual being influenced by external factors.