preview

Assignment 402 Delivering Education And Training

Better Essays

Assignment 402 Delivering education and training – By Aviva Franco
Task B: PERSONAL ANAYLSIS

A) The effectiveness of my teaching and learning approaches used in hospitality in relation to meeting the individual needs of the learners
I am currently a Hospitality Regional Trainer and a Management Tutor, and although I work with Learners who are completing a varity of different qualifications and at different levels the most important thing I ensure is that I treating them all equally and asking them if there is anything that I can do to help them with their qualifications, or anything that I can do differently.
For example I have a number of learners who English is not their first language and who are doing a Management level 4 …show more content…

This method worked very well and the knowledge that Vera showed in her answers was excellent. This took the pressure of Vera having to fit in filling in workbooks around her work and family life.

B) The benefits and limitations of communication methods and media used in my area of specialism.
The Communication methods that I use are verbal and non-verbal as well as written. The methods that I use with each learner depend on their individual needs. It is important that in all my communication I am not ambiguous or biased and that I communicate in a professional manner. “Good Communicators succeed in choosing the best medium of communication for the particular purpose in mind.” (Times 100 Business Case Studies; Date Accessed 10th May 2015) Examples of my communication methods are listed below:
Verbal – face to face professional discussions as well as Q&A, Telephone
Non-verbal – body language and eye contact, mimicking the body language of the learner to fall into rapport with them, as well as effective listening.
Written – Emails and text messages, feedback forms on assignments as well as presentations.

In order to discuss the benefits and limitation I would like to use a table to highlight my examples.

Method
Type
Benefit
Limitation
Verbal
Face to face Professional discussion

Telephone conversations – remote visits
Instant ability to question and clarify.
Validity of answers and can seen

Can make the learner more comfortable taking on the

Get Access