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Auto Mechanics

Decent Essays

How to be a Great Mechanic The automotive industry is booming and with more cars on the road, there’s a desperate need for highly qualified automotive service technicians, also known as auto mechanics. With that being said, an automotive technician’s duty is to ensure they’re doing their job properly and accordingly, in order to achieve the best results, both in enhancing business and providing genuine customer service. If one is currently employed, or seeking employment as a mechanic and would enjoy helpful tips to persevere in this growing field, adhere to the following to provide memorable service from extreme customer satisfaction. First things first, meet and greet the customer. Flirt around a bit, especially if they have a wedding ring. …show more content…

What if the customer does not plan on tipping for extraneous work? As a mechanic, all work is backbreaking and deserves an appreciation more valuable than words. So, why not try and squeeze out compensation. Not only is a tip being made, but the customer is being saved from showing gratitude, if uncertain or too timid to do so. If none of the aforementioned reasonings are convincing enough for the soul then settle for the good old saying, “Finder’s keepers, loser's …show more content…

Meaning, there’s an average time to fix a specific problem on a specific vehicle. Service should never be about first come, first serve. The time of service should solely rely on what job will put money on the table the fastest. There is no need to rush, because a true mechanic loves when an owner values their vehicle and missing their car will help instill that value. Moreover, a job done quickly may have not been done accurately. The longer it takes for the customer to regain possession, the more confidence the customer will gain in the quality time was spent on their mean driving machine.
With gas prices on the rise, a suggestion may be to take the customer’s vehicle to run personal errands after repairs, of course. Show off in a shiny car and claim it while possible. It is unlikely the customer will find out, unless a wreck occurs. Evidently, the problems not the drivers fault, but an outcome of worn parts. Best of all, a grand slam of a deal will follow, if not totaled after the

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