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Aspects Of Organizational Communications : Freddie Mac's Has Multiple Communications Systems

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Aspect II-Organizational Communications

Freddie Mac’s has multiple communications systems. There is communicating person to person among staff members. There are regional office centers located in five regional area of the United States. These offices were strategically planned to provide local coverage within the market. This assisted with gaining access in these local and distant markets as to how trend tend to fair in the office location also giving Freddie Mac visibility within different regions and access to its principal-agents. In each office there is an Underwriting Director, production analyst, underwriter, totaling 10 administrative personnel per office to answer questions and provide guidance within their processing system. In order to utilize their loan and delivery systems they require 10 module training to be completed prior to submitting the first loan. These are high level training modules which may or may not pertain to one particular job function. If the job pertained to the training it was difficult to follow due to being new to their system and not being authorized to access or utilize the system until after training was completed. The other challenge in communicating with Freddie Mac was receiving access from someone on an administrative functioning level due to limited and elected personnel’s from the principal agent office were allowed to call the underwriters for questions and answers. There were more control and monitoring within the principal

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