ANZ | OFFSHORING Background This strategic report of ANZ’s offshoring strategy examines the effectiveness and drivers of ANZ’s decision to move towards outsourcing internationally, analyses the impact of ANZ’s offshore programs on stakeholders, explores key risks and opportunities and evaluates the success of ANZ’s offshore system. A | Strategy Analysis February 2012 saw ANZ confirm job cuts to 492 permanent employees, 100 of these positions to be moved overseas. In early 2013, ANZ again advised 70 “back office” employees in their wealth division that their jobs were being relocated to Bangalore in India. More recently, in the June quarter of 2013 ANZ have announced that due to the low credit growth environment and the need to …show more content…
The Super Regional Strategy adopted by ANZ began with Mike Smith’s (CEO) tenure in 2007. Mike Smith has a rich history with the Asian market and was a fundamental motive for ANZ to pursue penetration of the Asia-Pacific region. ANZ’s decision to offshore jobs is a key component of the wider Super Regional Strategy and allows the Bank to gradually form a foothold in Asia by slowly becoming a ‘household’ name and trusted employer. This range of factors has the ultimate aim to enhance the effectiveness of ANZ’s business operations and is aligned to its business objective and vision. “ANZ’s objective is to become a super regional bank – strengthening our businesses in Australia, New Zealand and the Pacific – while establishing a significant presence in key markets in Asia” “We aim to become a super regional bank. This involves growing our presence in the Asia pacific region and sourcing 25-30% of earnings from our Asia Pacific Europe and America division by 2017, while also being very focused on growth in our core domestic businesses in Australia and New Zealand.” Offshore Strategy | Stakeholder Impact ANZ define their stakeholders as governments,
This case analysis explores the possibility of Breezy, a leading supplier of carburators and air filters in North America, the possibility of developing offshore busines in countries where car manufacturing is growing. The report is structured as follows: First, there are five important questions that Breezy must consider and ask itself before developing a relationship with a new customer. After Breezy decides to go offshore, it will have to go through the negotiating process, which involves five steps. Breezy then, must have capabilities of how an offshore business is organized, consider the many different costs and risks involved in the implementation and decide how it will finance the project. The report also talks
Ferreira, J., & Prokopets, L. (2009). Does offshoring still make sense? Supply Chain Management Review, 13(1), 20-n/a. Retrieved from http://search.proquest.com/docview/221135949?accountid=12085
Barclays envisions itself as a leading transatlantic bank. It aims to generate sustainable value for its shareholders by emerging as one of the biggest consumer, corporate and investment banks catering some 24 million customers in the Personal, Wealth and Business Banking domains. Barclays aims to achieve this through its two business divisions namely Barclays UK and Barclays International. Following are some key strategic aims and objectives of the Group.
Given the Commonwealth Bank Group’s franchise position, the organisation aims to capture the opportunity to generate growth domestically and outside of Australia by identifying and meeting more of the needs of its customers.
In 2004, Global Information Systems, Inc. began to put into motion the consideration of offshoring 3,000 jobs from here in the U.S to company locations in China, India and Brazil. These were highly compensated job positions. About half of GIS is separated into a division known as Global Services Divisions. A considerable portion of GSD’s business came from customers outsourcing their business process needs. GSD began to seek ways to cut costs and improve performance by “offshoring” certain activities in order to present the most attractive value proposition to potential customers.
Many Australian businesses are now outsourcing, or shifting their production or services offshore where there is cheap
CIBC has focused its core business on retail and business banking, wealth management, and whole sale banking. They have shown a proven track record of providing there customers with financial services and advice through a group upwards of 1100 branches worldwide. Strategies CIBC has portrayed is to continually find new ways to enhance the experience of the client and to stimulate safe revenue growth. CIBC has put emphases on creating deep meaningful relationships with all clients, constantly trying new ways to improve service and sales prospects and to create relationships with new clients while retaining existing clients for a long period of time (CIBC).
Unsurprisingly, interest rate hikes dominated the front page. Westpac, Australia's second largest bank, recently hiked rates 0.2 percent in a cynical ploy to dampen exploding property prices. In reality, the costs of doing business are simply being offset by taxpayer money, as Westpac seeks to build up its capital reserves on the backs
NAB, market segment strategies are different that ANZ, NAB are more focus on domestic markets in Australia and New Zealand, as their strategy is built around delivering a great customer experience, with a vision of being Australia and New Zealand’s most respected bank. In additional, NAB’s organisational structure focus in Business banking, personal Banking but underweight retail bank while ANZ was focus in all different function that includes retail bank and mass affluent. ANZ has an ambition to become a super regional bank that providing the scale and quality of a global business to customers in core markets of Australia, New Zealand, Asia and Pacific. ANZ are more focus on global markets outside Australia and New Zealand, ANZ has recently expanded their business in Asia since 1969 to establishes representative office in Japan.
This case analysis explores the possibility of Breezy, a leading supplier of carburators and air filters in North America, the possibility of developing offshore busines in countries where car manufacturing is growing. The report is structured as follows: First, there are five important questions that Breezy must consider and ask itself before developing a relationship with a new customer. After Breezy decides to go offshore, it will have to go through the negotiating process, which involves five steps. Breezy then, must have capabilities of how an offshore business is organized, consider the many different costs and risks involved in the implementation and decide how it will finance the project. The report also
The underlying cause of the great exodus of American businesses leaving the United States to open their headquarters abroad is the existing US tax codes. The United States is taxing our businesses to death, Burger King has even left the US to set up their headquarters in Canada. Numerous pharmaceutical companies have also left the US to open its doors abroad. In the last ten years 47, companies have left the US for lower taxes, also known as inversion or offshoring. (CNN)
Telstra’s business partners will be attracted and ultimately served by the retaining internal staffs. If 100% of jobs are offshored, it is completely problematic for Telstra in insourcing later and building the internal know-how workforce to strengthen functions the firm subcontracted because the knowledge and experience belongs to offshore outsourcers. Also the offshore employees may betray and work for others, and that can destroy Telstra’s competitive
Westpac business strategy looks to convey on this vision by giving better returns than our shareholders, building profound and continuing client connections, being a pioneer in the group and making a situation where the best people need to work – and where people with disability are invited (Strategic theme,
“ Our mission is to be a Premier Bank in the Asia- Pacific region, committed to providing Quality Products and Excellent Customer Service.”
A final reason for the company to offshore part of their operations is access new markets. Since the company is not restricted to just the domestic market, offshoring gives the company global presence and the ability to access developing markets in Third World countries. By streamlining the company’s production processes and supply chains globally, companies can lower their prices increase demand for their products, thereby attracting new customers and entering new markets.