"Ackoff Management Misinformation Systems"
Ackoff identifies five assumptions commonly made by designers of management information systems (MIS). With these assumptions, Ackoff argues that these assumptions are in most cases not justified cases, and often lead to major deficiencies in the resulting systems, i.e. "Management Misinformation Systems." To overcome these assumptions and the deficiencies which result from them, Ackoff recommends that management information system should be imbedded in a management control system.
The Ackoff Assumptions are that:
(1) Due to lack of relevant information, most managers operate under this deficiency;
With the first assumption and contention, I'd have to disagree. According to Ackoff, it
…show more content…
It is obvious that if the information is available, the manager will be able to make a better judgment. Without proper information from above, the people working for the manager will be lost. On the other hand, if the manager has the information need to complete the task, then the objective will be solved in a short period of time, with everyone contributing in a positive way. (4) A better communication between managers will improve organizational performance;
I agree with the statement above on the basis that communication is the most important thing when it comes to working in unison. Over time, the top levels of management tend to become isolated from the rest of the organization. A chasm develops those results in a gap in communication, mutual understanding, and/or acceptance of new ideas and knowledge. Without proper communication from managers, the organization will lose focus and their effectiveness will decrease.
(5) A manager doesn't have to understand how his information system works, only needs to know how to use it.
I totally disagree with this assumption. No matter what field a manager works in, he/she has to know and fully understand how everything works. If he only knows how to use it, it means that the manager is totally limited to that specific task. At any given time, any sort of problem can arise and cause a problem and cause a malformation, and without any understanding, the manager will sit there waiting for someone to come and
To be efficient and effective in management, certain tasks must be performed by all managers. Managers must be able to plan, organize, lead, and control. Manager’s tasks are important no matter the level of the manager. Managers must be able to use and improve these skills depending on their position within the organization.
Managers perform many functions and play many roles. They are responsible for handling many situations and these situations are usually different from one another.
Communication plays a key role in organizations as it allows organizations to be able to work effectively. Employees in an organization also benefits by communicating with other members and feeling being a part of the organization. It is not possible for an organization to operate without any communication between various levels, departments and employees.
All businesses understand that they must use effective communication in order to do well as a business, without communication the business will be a mess and would not run successfully. Using communication allows the employees and offices to stay up to date with the businesses progress and what is currently happening. To use effective means of communication all employees would be in a way trained in order to understand communication and use the most effective means for it. This is done in advance to checking that communication is understood by the recipient.
Being in management myself I know that proper communication and effectively dealing with conflict are very important. The way that we resolve conflict is through proper
"Management manages by making decisions and by seeing that those decisions are implemented." - Harold S. Geneen
I also agree that management has to be able to change and grow and continue to listen to any upward communication from the staff. In order to accomplish better communication, management should provide an ‘open-door’ policy and also informal meetings where employees can either feel free to go to their supervisors first with any questions or concerns and also raise issues with resources or basically anything that interferes with their job performance (Newstrom, 2014, p. 70).
The above statement makes a huge impact, and in the role as manager this is so true. Communication both professionally and personally starts with
I do agree with the assumption as well as Ackoff’s contention. If you provide a manager with the correct information their decision making becomes easier to handle. The manager doesn’t have to be looking for the information in multiple places from multiple people to be able to make the decision if the information needed is readily available. Ackoff’s conclusion it completely makes sense. Yes, it is true that it is necessary to determine how well managers will use the information to make decisions. Managers always learn from their decisions made either wrong or right.
It was surprising for me a many information I wasn’t aware of before. I always knew “communication” is one of the factor key of an effective team. In my culture when there is a fight between two group/person they always use communication to resolve the conflict. Lack of communication can cause a lot of misunderstanding. Human being make a lot mistake by only relying on it memory and what they believe to be true. You cannot judge someone without having to communicate with them. Having an effective communication with someone will most likely avoid a lot conflict. That why, people use communication as the primary key of solving
Due to these studies, it is now emphasised that good communications are vital for good management. With a standard of
The world of business has undergone radical and dramatic changes in the last decade changes that present extraordinary challenges for the contemporary manager. A manager is an organizational member who is responsible for planning, organizing, leading, and controlling the activities of the organization so that the goals can be achieved. According to a widely referenced study by Henry Mintzberg, managers serve three primary roles: interpersonal, informational, and decision-making. Management is process of administrating and coordinating resources effectively and efficiently in an effort to achieve the goals of the organization.
Managers are expected to do a multitude of things. A manager has to be a visionary and adaptive to meet the current demands of what is required of them at all level
The purpose of this case study is to describe and analyse the features of the management control system (MCS) of University of Southern California (USC). Before commencing the analysis a brief background of USC is provided.
Communication is essential in all facets of an organization. It can aid in decision making, planning and conflict resolution. The ability to effectively communicate allows facilitation of relationships between superiors and subordinates; essentially this creates higher job satisfaction (Dogra, A., 2012). Open communication where employees have opportunity to voice their ideas and concerns, corelates to employees feeling a sense of value within the organization, which creates motivation (Dogra, A., 2012). Furthermore, in conjunction with these ideas, a sense of partnership and loyalty begin to develop between subordinates and superiors. The responses to this are typically seen in greater responsibility being given to the subordinate.