Introduction and Summary of Findings
For our research project we interviewed subjects who work all over the globe with companies having millions of dollars in revenue. The subjects have worked extensively with ERP applications, implementations and maintenance with more than 5 years of working experience in this field. Out of these 5 companies researched, 3 of the companies are in the IT sector, 1 is a manufacturing company and 1 is an energy company. Hence, our report contains views covering various domains which implement ERP. All the companies use a streamlined business process which is built around customer requirements, company strategy and which use the company’s resources to the fullest potential. Electronic documentation is used as
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As most of the companies have a process centric approach they provide a good value to their customers, based on the new trends in the market they have the ability to launch new products or services quickly. These companies also have the ability to modify these processes in order to fulfill the requirement of some special customers. The process based structure has helped these companies to gain a competitive edge over their rivals and most of our subjects agree that their companies perform better in sales, ROI, market share etc. in their individual domains.
Interview Subject Information
Our subjects are from various MNC’s from all over the globe, their demographic is spread across the various levels of
1. Mr Shishir Chavan- IT executive working at Chevron Energy Corporation, Bay Area for the past 3 years. He has entrepreneurial and managerial experience with enterprise systems, product management and infrastructure management on various platforms. He was also the Founder & CEO of Weavex, an enterprise-applications company catering Fortune-500 customers.
2. Mr Niranjan Tungatkar- A Senior software developer at Cognizant Technology Solutions, India. He has experience in ERP data integration, OLAP and OLTP interfacing and deriving data insights from operational ERP data.
3. Mr Nandakumar Belur - A senior Business Intelligence Architect at Johnson Control Inc, Milwaukee for the past 9 years. He has experience in leading ERP Implementations covering areas
Lesley Stowe, the founder of Lesley Stowe Fine Foods, and her management team are faced with a critical decision of selecting an Enterprise Resource Planning system. In the early stages of her business, Lesley created a cracker that she named “Raincoast Crisps”, which was one of the reasons why her business grew across Western Canada. In 2012, she created six new flavours of the “Raincoast Crisps” and further expanded her business to “Power Cookies”, allowing her company to compete in industries such as the meal replacements. This rapid expansion has developed into a considerable headache in terms of collecting and processing data information at a larger scale. The current state of her SaaS ERP platform is unable to support the volume in that the LSFF is distributing, which is draining resources indefinitely. Employees are operating the
In Druk Green Power Corporation, I have been working as Assistant Manager (Finance) and Core Team Lead for Implementation of SAP ERP, FICO Module. My premier responsibility is to provide financial information to management and assess the SAP ERP system.
Robert Trinh Program/Analyst Analyzes requirements and develops computer programs. Network Administrator John Lefever & Bill Mosterd
Kumar, P. (2010). Successful implementation of ERP in a large organization International journal of engineering science and technology. Vol. 2(7), 3218-3224. Retrieved from http://www.ijest.info/docs/IJEST10-02-07-151.pdf
…When it comes to the unique business processes that give a company a competitive edge, this technique can be detrimental to the success of the business” ( Angeli, A. and Gulino, J., 2008).
4. (A)IBM Global Business Services helps develop and continue to refine their customer value strategy. They offer business value, strategy and transformation, team analysis and optimization, and application innovation & management for their services. (B) Capgemini has a motto ("people matter, results count.") They are a big IT consulting firm in India and the services they provide include: outsourcing, technology, local professional, application lifecycle, and testing services. (C) Binary Semantics is a group of highly resilient people who absorb all your problems and convert them into meaningful business solutions. Some of their services include: application management, software testing, business intelligence, and website update & management.
Datatronics is a leading organization which serves their customers with Enterprise resource planning integrated solutions. Matt, leading a small team of developers at E-Z RP for fully integrated CRM/ERP/service management suit for small and medium sized enterprises. Matt’s team was working actively for sales and customer group. EZ-RP was
Worked with the IT area at Deloitte to launch a new tool to allow access to a consolidated and organized data base of potential and current firm clients.
Bandon Group, Inc., is in the process of researching whether it would be feasible to integrate an ERP system with its company and offsite locations. There are a few unanswered questions as to if Brandon Group should pursue an ERP and CRM solutions in order to meet the company goals and its needs. To address the question, Bandon group should most definitely pursue an ERP and a CRM solution for its company. Bandon should first pursue an ERP solution as CRM solutions can be easily integrated within an ERP environment (Trak.In, 2010).
Business Development Manager for Sage Mid Market portfolio of solutions: Sage ERP solutions, CRM, and HRMS in the US ($150M+ in revenue). SaaS, subscription and on premise.
He holds a BS degree in electrical engineering from an Indian technology institute and an MBA from a major U.S. university. Sean Davidson, director of technology, has more than ten years of experience in software development and integration. Walter Vu has almost ten years of experience in sales and business development in the software industry, including positions at Claris and Maxis. Mitch Feldman, director of marketing, was responsible for the marketing communications function and the Internet operations of a large software company for six years. Management strives for continual improvement in ease of user interface, personalized services, and amount of information supplied to customers.
In general, ERP systems are designed to standardize information entry and create data storage for information sharing across the organization. There are numerous advantages of ERP but skeptics argued on the fact that these advantages can be also achieved by simplification and lean production methods. IT systems could be effective and reliable in the long run but at the same time there is an uncertainty about whether it will align with the concerned business process. For instance, the ERP system implemented at the Korey plant to replace MRP system failed. Though it met the requirements of individual unit and enabled employees with wide range of
Currently working as a Solutions Architecture Consultant in NTT DATA Services, LLC, USA at customer location for LCCA account, I have nearly 17 years of experience in technical architecture, software designing and service delivery. I happen to be the Project Leader of Mr. Varun Khurana for about 24 months beginning from January, 2015. In this capacity, I have closely known Varun, who joined NTT DATA Services (Former Dell International Services) as SVC IT Dev. Senior Associate in December, 2014. I have had numerous opportunities to interact with and observe him during this tenure. I would, therefore, like to offer an evaluation of his potential for your consideration.
Personnel: EC=2 has been providing consulting services in the East for the past 25 years. Our staff includes: a former CEO, four CPAs, three MBAs, and a full complement of research assistants.
In business, it is important for companies to be able to communicate effectively. Each department of a company relies on the other departments as they add to the value chain. One way for a company to integrate its different departments is enterprise resource planning. ERPs are software programs that allow companies to join together data across operations on a company wide basis (Jessup and Valacich 248). ERPs store company information in a common database and allow all departments to access it from one central location (Koch). Companies without ERPS may contain many legacy systems, each operating with different