Reflection of a Communication Difficulty with a Service User
Communication is the process of sharing our perceptions of the world with other people, using both verbal and nonverbal messages to convey our meaning (Beebe, Beebe & Redmond 2014). Its encompasses all aspects of human interaction, sending coded messages to others, whether we intend to or not (Beebe, Beebe & Redmond 2014). Relationships are developed and maintained through these interactions, which occupy 80 to 90 percent of our waking hours (Beebe, Beebe & Redmond 2014). Furthermore, we use these skills in all areas of our lives, from talking to friends and family, to workplace interactions (Beebe, Beebe & Redmond 2014). This communication can be considered effective when the intended message sent parallels that of the message received (Southern Cross University [SCU] 2017). Consequently, reflection can help improve the effectiveness of communication, enabling people to focus on others, instead of just themselves (SCU 2017). Moreover, professionals can improve their competence in this way, by identifying the strengths and weaknesses of their communications and applying new knowledge to the issue (SCU 2017). That is why I am reflecting on a communication difficulty between me and a service user.
During a respite service I provided, I came across the most complex communication difficulty I have experienced professionally. This respite service was provided in the service user’s home, for two hours each week. The
Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will
Service users who have communication problems need support to enable them to express themselves effectively. It is therefore important for the carer to be aware of the individuals preferred method of communication and also to support the individual to use their preferred method. Service users have the right to communicate through their chosen method and their choice should be acknowledged and respected by supporting them. The Service user’s right are particularly important when using specific communication methods and language because it’s their major way of communicating their needs and preferences. Communication is a basic human right. Without
Communication is a process of transferring information from one person or from a group of people to the other. Communication can also be defined as a way and form of passing or receiving a message. People communicate to express or share a concern and allow the passing of message. By not communicating can limit the people’s ability to connect with each other. For instance care worker to care users and other professionals in the care setting environment. People communicate so that they can understand the needs of others and it ensures ways of building trust and resolving conflicts. Communication is a two way process that enables sharing of experience.
Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will
In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.
Communication is a key element in every aspect of our lives and is a way of sharing information from one party to another. It is important that people communicate to help build relationships between parents, practitioners, health care professionals and any other person who may have contact with a particular child. By keeping open channels of communication we are able maintain relationships between all parties. Communication is a way of expressing our feelings, building trust
Communication can be carried in many ways and also both a formal and informal manner. Within a social care environment it is most important that the information is recorded as the
Unit 4222-301 Promote communication in health, social care or children’s and young people’s settings (SHC31)
Task 1 (Part 1) Introduction: This assignment will be explaining what is meant by communication, interpersonal interaction, making references to the communication cycle and the key elements for such a cycle. The assignment will be explaining verbal and non – verbal communication when communicating with a wide range of service users. There will be assessment of the effectiveness of communication for service users with different needs. What is meant by communication?
Interpersonal Communication Competence is defined as constantly communicating in a way that is effective, appropriate, and ethical (McCornack, 2016). When a person is communicating competently, they are following social norms, are able to accomplish their goals, and treating persons in an unbiased manner. In my paper I will be discussing my own interpersonal communication competence and the evaluations that I, and my close companions, have made about my ability to communicate proficiently. I will begin my essay by explaining what effective and appropriate communication consists of, and follow up with my argument on how effective and appropriate I am in my interpersonal relationships. As I continue I will examine my empathy and why I am strong in this aspect of communication, followed by my deliberation of my conversation management and why I am weak in this category and how I could possibly improve. As I near the conclusion of my paper I will focus on my interpersonal communication motivation, knowledge, and skills. After reporting my scores in each category I will reflect on my skills, my lowest score, and explore why I am poorest at this quality and how I can grow in my capabilities. Overall I am a competent communicator, but enhancements can be made in my conversation management, effectiveness and skills in order to build up my competence.
There are many different settings relevant within the Health and Social Care Sector. For example you could be placed in a Residential or Nursing home, a Mental Health ward, a Simple Doctores surgery or even a Brain Damage unit. Each of these settings require different skills to enable you to work and care for the patients effectively. I am now going to explore the value of effective and varied types of communication in order to care for and support service users.
My personal communication philosophy includes two factors that will support improved comprehension among those attempting to connect. The following paper will discuss these two elements: merging communication styles to aid in understanding and communication intent vs. perception.
Interpersonal communication can be described as communication that occurs between two or more individuals. While communication can be either verbal, nonverbal, or written, interpersonal communication is more commonly practiced through face to face, verbal communication (Burton, 2011). The interpersonal communication process begins with a “sender”, which is the person that is communicating a message to another person. The “receiver” is the person that is retrieving the message from the sender. It is then the receiver’s job to interpret the message, and give feedback to the sender, allowing them to know that the message was received, and understood (Burton, 2011).
Personally, learning how to exchange information appropriately using both verbal and nonverbal forms between the messenger and the receiver will increase my aptitude to overcome communication barriers. Communication has evolved over the years with smarter technological resources for networking globally such as social media, digital apps, virtual communications and the “cloud” a place to store all business information that is easily accessible in the palm of your hands, any time of the day. Although the evolution of communication has changed in the 21st century of business today, the most practical way to connect with others is in a social setting is by sharing human experiences through personal narratives which help to facilitate discussions.
Communication is a part of everyday life. Not only is it present in our personal lives, but in the