LEAD STARTAGIC

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BSBCMM511

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Feb 20, 2024

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Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 2 Contents Introduction 3 Assessment Coversheet 6 Assessment Task 1: Knowledge questions 7 Assessment Task 1: Checklist 10 Assessment Task 2: Project Portfolio 11 Assessment Task 2: Checklist 18 Final results record 21

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 3 Introduction The assessment tasks for BSBLDR811 Lead strategic transformation are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course. Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the Business Works Student User Guide . The Student User Guide provides important information for you relating to completing assessment successfully. Assessment for this unit BSBLDR811 Lead strategic transformation describes the performance outcomes, skills and knowledge required to analyse and lead organisational transformation and learning for strategic outcomes. It covers leading transformational practices, cultivating collaborative practices, completing ongoing professional development and providing strategic leadership in a dynamic context. For you to be assessed as competent, you must successfully complete two assessment tasks:  Assessment Task 1: Knowledge questions – You must answer all questions correctly.  Assessment Task 2: Project – You must work through a range of activities and complete a project portfolio. How to submit your assessments When you have completed each assessment task you will need to submit it to your assessor. Submissions must be made in soft copy. This might be in person through a USB drive, through email or the Leeds College Learner Portal. Assessment Cover Sheet At the beginning of this booklet, you will find an Assessment Cover Sheet. Please fill it in, making sure you sign the student declaration. Your assessor will give you feedback about how well you went in each task, and will write this on the feedback section on the Final Results Record. Assessment appeals You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process. Assessment outcomes

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Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 4 Each assessment task will be given an outcome of either Satisfactory (S) or Not Satisfactory (NS). You must complete all tasks for a unit satisfactorily to achieve an overall outcome of Competent (C) for that unit. If one or more of your tasks are assessed as Not Satisfactory, you will be given an overall outcome for the unit of Not Yet Competent (NYC). You can have 2 further attempts to complete the task and achieve a Satisfactory outcome. You will be given a timeframe for your resubmission and advised what you must include in your re-submission. If, after the third attempt, you are still assessed as Not Satisfactory for a task, you will need to complete additional training and assessment to support you in achieving a Competent outcome. This may incur an additional fee for students as identified in the fees and charges information. Student plagiarism, cheating and collusion Leeds College has a no tolerance policy for plagiarism, cheating and collusion. Students are expected to always act with integrity and only submit work that is their own or that has been appropriately referenced and includes acknowledgements of all resource materials used in the preparing the work. At the time of assessment submission, you will be required to sign a declaration that the work provided is your own and that you have not cheated or plagiarised the work or colluded with any other student/s. If you are found to have plagiarised, cheated or colluded, you will be given an opportunity to respond to the allegations. If you are found to have plagiarised, cheated or colluded, we will be required to take disciplinary action. The immediate result of a plagiarised assessment is fail. All student work must be written in their own words, except where acknowledged through quotations and referencing. For more information on Plagiarism and Cheating refer to Leeds College Training and assessment P&P. Reasonable adjustment in assessment If you need modifications to assessments due to disability, illness or special considerations – this is called reasonable adjustment. Reasonable adjustment can involve:  Making training and assessment resources and methods more accessible e.g. providing learner workbooks in an audio format or on different coloured paper.  Adapting physical facilities, environment and/or equipment e.g. setting up hearing loops.  Making changes to the assessment arrangements e.g. more time allowed for assessments.  Making changes to the way evidence for assessment is gathered e.g. written questions asked orally Please speak to your assessor if you think that you may need an adjustment made. Note these adjustments are made at the discretion of your assessor based on your identified needs.

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 5 File naming conventions It is important that you use a consistent file naming convention for each file that you submit. For all files that you submit throughout the assessment for this course, Leeds college recommends to use the following convention: competency code task number student name date For example: BSBLDR501 AT1 Student Name 25-04-2021

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 6 Assessment Coversheet Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work. Unit/s: BSBLDR811 Manage Strategic Transformation Assessment Task Date Was this a re-submission? Y/N Knowledge Questions Project A GREEMENT BY THE STUDENT Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments. Have you read and understood what is required of you in terms of assessment?  Yes  No Do you understand the requirements of this assessment?  Yes  No Do you agree to the way in which you are being assessed?  Yes  No Do you have any special needs or considerations to be made for this assessment? If yes, what are they? ___________________________________________________________________  Yes  No Do you understand your rights to appeal the decisions made in an assessment?  Yes  No Have you completed the weekly mandatory self-study hours and the activities?  Yes  No STUDENT DECLARATION I _____________________________________________________ declare that these tasks are my own work.  None of this work has been completed by any other person.  I have not cheated or plagiarised the work or colluded with any other student/s.  I have correctly referenced all resources and reference texts throughout these assessment tasks.  I understand that if I am found to be in breach of policy, disciplinary action may be taken against me. Name Signature Date

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Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 7 Assessment Task 1: Knowledge questions Information for students Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you: comply with the due date for assessment which your assessor will provide. If this is your first attempt, the due date would be the end date of the unit. If this is a re-submission, please confirm the due date with your assessor. adhere with Leeds’s submission guidelines. All assessments must be submitted electronically. You must prepare your assessment in the MS Word or PDF format for this task, and deliver it to your assessor via email, USB drives, or through learner portal if active. When preparing your portfolio, ensure you have covered every section of the task. To avoid confusion, ideally you will reference each section of the task in your submission, e.g Task 1, Section 2, <title>. submit work, which is original and, where necessary, properly referenced. Your work will be crosschecked thoroughly. If you use any information from online resources, books, articles, websites, etc., please ensure to reference your source. submit a completed cover sheet with your work. If this is a resubmission, you must fill the coversheet again. submit work, which is original and, where necessary, properly referenced Assessment information This is an open book task. You may refer to your unit slides, Student book and any other resource. You will be attempting this task in class. You will have approximately 4 hours to complete the task. If you are unable to complete the task, you may continue working on it outside of classroom. You will submit:  Student Assessment booklet  LEEDS COLLEGE Student assessment submission template with all your answers typed in  Coversheet filled and signed You will need at minimum your learning resources, access to a laptop, and internet for this task. i

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 8 Avoid sharing your answers with other students. Ensure you understand the questions, and details of the responses required such as number of examples, depths of explanations, etc. and provide complete answers. This is a competency-based assessment, and you must ensure to achieve competency.

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 9 Questions Provide answers to all of the questions below: 1. Discuss four (4) styles of leadership and the impact each of the identified styles on organisational culture. 2. Explain the importance of a participative management style when implementing organisation change. 3. Discuss three strategies that a leader can use for building trust and confidence with colleagues during times of organisational change. 4. Describe the differences between organisational transformation and organisational development. 5. Explain the key phases of a change management process. 6. Describe five components that may be included as part of a change management plan. 7. Explain two strategies that can be used to effectively communicate and embed change during an organisational change process. 8. Explain three reasons why individuals or groups within an organisation may resist change. Include at least one suggestion of how resistance can be overcome for each of the areas you identify. 9. Discuss at least three barriers to organisational change. 10. Discuss at least two strategies to address barriers to organisational change. 11. Outline key information that should be included in an organisation’s communication protocol for communicating internally, as well as externally. 12. Discuss what is involved in personal development planning and the methods that can be used to achieve this. 13. Outline at least five crucial components of a personal development plan.

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Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 10 Assessment Task 1: Checklist Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully? Comments Yes No Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Question 8 Question 9 Question 10 Question 11 Question 12 Question 13 Task outcome:  Satisfactory  Not satisfactory Assessor signature: Assessor name: Date:

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 11 Assessment Task 2: Project Portfolio Information for students In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio. You will need access to:  a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access  your learning resources and other information for reference  Project Portfolio template  Simulation Pack for this unit (as relevant). Ensure that you:  comply with the due date for assessment which is the last day of your unit  adhere with submission guidelines  answer all questions completely and correctly  submit work which is original and, where necessary, properly referenced  submit a completed cover sheet with your work  avoid sharing your answers with other students. Assessment information This is an open book task. You may refer to your unit slides, Student book, business resources of your business of choice (if not using the simulation pack) and any other resource. You will be attempting this task in class. You will have approximately 15 hours to complete the task in class. If you are unable to complete the task within the class allocated time, you may continue working on it outside of classroom. You will have to submit: Student Assessment booklet Student Project Portfolio along with evidence listed in each section Any additional Evidence that is required for this task including additional documents, evidence of research, photos, video footage, PowerPoint presentation slides, etc. i

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 12 You will need to arrange access to a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access Avoid sharing your answers with other students. Ensure you understand the questions, and details of the responses required such as number of examples, depths of explanations, etc. and provide complete answers. This is a competency-based assessment, and you must ensure to achieve competency.

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Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 13 Activities Complete the following activities: 1. Carefully read the following: This project requires you to lead a strategic business transformation for an organisation or large work area. You will be required to analyse and lead organisational transformation and learning for strategic outcomes based on either a real workplace or a case study scenario which you can access in the Simulation Pack for this unit. Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation! It is important that you are able to access enough information for your chosen business in order to be able to do your assessment. As a minimum this should include organisational objectives and need for change along with policies related to managing the change. You will need to communicate with people who work for, or are involved, in this business or work area several times. Your communication may be either directly with actual staff members or fellow students/your assessor can play the roles of relevant people/parties. Communication can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements outlined below, and in the Project Portfolio. You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. 2. Preparation Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information. For the case study business, this is all of the documents included in the Simulation Pack . If it’s your own business or a business where you are working or are familiar with, have your business approved by your assessor as it must be based on a whole organisation or large work area and there must be a need for strategic change that has been identified. For the purposes of this assessment, your busines or work area must have more than 5 employees. If you are using the case study, you will assume the role of the Change Agent as per the case study provided. Complete Page 4 of your Project Portfolio for this unit.

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 14 Read through the requirements of Section 1, 2 and 3 of your Project Portfolio . 3. Preparing for strategic change Complete Section 1 of your Project Portfolio . To complete Section 1 , you need to work through several steps to prepare for organisational change. Make sure you have answered all questions in Section 1 . Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 1 of the Project Portfolio and make sure you attach these upon submission. You will use the work done in this section of the Portfolio to consult with others in the next activity. In preparation, read through step 4. 4. Stakeholder consultation You now need to conduct stakeholder engagement and interviews to gather valuable insights to help inform your strategy. Conduct 3 short one-on-one interviews with three identified key stakeholders (at least one internal and one external) and then document your findings. If basing this on a real business you can use real stakeholder if you have the opportunity or have fellow students role play – you must brief the students about the type of stakeholder they are and give them background information to read prior. If you are using the case study business, you can use other students who are working on the same case study as you will all be familiar with the scenario and you can draw from each other’s unique perspectives and ideas. Arrange for three other students to play an identified role – this can be anyone from the case study that you choose, for example, a graphic designer moving from permanent to contract, a head office staff member staying on and a reader of the magazine. The role player has licence to make up their answers based on their own ideas and experiences. As everyone’s ideas and situations are unique, even if playing the same roles your answers will be different. It’s very important that you develop your own set of questions to ask the stakeholders and that these are not the same as anyone else working in your small group. You are all being assessed individually. Your assessor will be looking to see that you can:  express your opinions and information to the stakeholders when interviewing them  respond positively and respectfully to their views using language appropriate to the audience

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 15  adapt your personal communication style as necessary to build a positive working relationship and show respect for the opinions, values and individual needs of others  demonstrate effective communication skills including: o Speaking clearly and concisely o Using non-verbal communication to assist with understanding o Asking questions to identify required information o Responding to questions as required o Using active listening techniques to confirm understanding The meetings should last for approximately 15 minutes each. After the meetings, complete Section 2 of your Project Portfolio . This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated. After the stakeholder meetings, complete Section 2 of your Project Portfolio. As part of this step, you are also required to develop written communication to both internal and external stakeholders affected by the change to inform them of the change and how this may affect them. Choose the internal and external group of people based on two of the stakeholder engagement meetings. Attach the communication developed to your portfolio. 5. Develop a change management strategy Develop a change management strategy for the business. You can use an organisational template if you have one or you can use the Change Management Strategy template provided in the simulation pack. If using an organisational template then you must ensure it includes as a minimum what is included on the template provided. Ensure you complete all parts and that you use appropriate vocabulary, grammatical structure and conventions when developing your strategy. Attach this to Section 2 of your Project Portfolio . 6. Develop a communication and education plan Develop a communication and education plan to be used in conjunction with the change management project plan. This plan should show how the change will be managed, including the provision of information to staff about the proposed changes and benefits. i

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Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 16 Ensure that the strategies you develop are designed to promote the benefits of change to staff and to reduce the likelihood of a negative response/adverse outcomes. Your communication and education plan should also show the communication and reporting process to senior management, which will be required on a regular basis. Use can choose to use an organisational template or the Communication and Education Plan Template provided in the simulation pack. 7. Request feedback from staff Assume a month has passed and you need to collect feedback from staff about how the change is being managed by the leaders. Develop an email, memo, survey or request for feedback that can be sent to staff. You can do this anyway you like as long as you include at least three questions that cover their experiences of the processes implemented, their thoughts personally on resistance to change and how they believe the communication is that management has had with staff. Attach this communication in Section 3 of your Project Portfolio . 8. Carefully read the following (applies to all students even if using their own business example): Assume that the following change management objectives are included as part of the change management process that was implemented:  Employees were satisfied with information provided as part of the change management process  Communication occurred through multiple channels Assume that the following communication activities were implemented:  Weekly staff meeting  Newsletter updates through staff email Assume it is 1 month into the change process and a Staff Survey of the remaining staff has been conducted. 9. Reflect personally on feedback Review the change management objectives, communication activities implemented, and the Staff Survey Results. You need to reflect personally on the feedback received so you can identify areas for improvement. Complete Section 3 of your Project Portfolio . 10. Write a change management review

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 17 Evaluate the effectiveness of the change management process and provide recommendations for improving communication activities to further mitigate the risk of change resistance. Develop a short brief for the CEO of the organisation that includes your review. It should also recommend updates to the change management plan through relevant communication activities. Your change management review should include the following:  What the change management objectives are  What change management communication activities took place  Recommended changes to the change management plan and the communication and education plans Your review should be between half a page and one-page long. Use the Change Management Review template to guide your work. Attach this to Section 3 of your Project Portfolio . 11. Update staff on change management processes Make some changes to your Communication and Education Plan based on your own recommendations and inform staff of what these changes are. Changes must be around the communication processes instituted. You can develop a memo or staff email to communicate these changes to staff. When developing your communication, ensure you apply the feedback received and from your own self-reflection to your leadership style. Attach your updated Communication and Education Plan and developed staff communication to Section 3 of your Project Portfolio . 12. Submit your completed Project Portfolio Make sure you have completed all sections of your Project Portfolio , answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary. Remember to submit all necessary attachments as indicated.

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 18 Assessment Task 2: Checklist Did the student: Completed successfully? Comments Yes No Lead a strategic business transformation for an organisation or large work area by:  Preparing to undertake organisational change  Leading strategic change across the organisation  Reviewing the strategic outcomes Prepare to undertake strategic change by:  Outlining strategic changes needs based on an analysis of organisational objectives  Identifying personal responsibilities in the process that align with the organisation’s strategic objectives and analysing personal impact  Reviewing specific policies/practices against strategic objectives and explaining where changes could be required  Explaining the major operational change requirements as well as recommended priorities for change, risk and financial implications  Identifying and using relevant and appropriate sources of expert advice on change management issues and practices to inform change management  Reflect personally on their experiences with leadership, transformational qualities and

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Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 19 change management to prepare for leading it Lead strategic change cross the organisation by:  Consulting and communicating with stakeholders (internal and external)  Analysing and confirming stakeholder’s capacity and competence to contribute to change processes and plans  Analysing all risks associated with the change and development of appropriate risk mitigation strategies  Developing a change management plan base on the strategic objectives and with the input of stakeholders  Briefing internal and external stakeholders of the strategic change processes and intended outcomes  Develop an appropriate communication and education plan to ensure communication between staff and management and promotion of benefits of change and to reduce likelihood of a negative response/adverse outcomes During stakeholder consultation:  express their opinions and information to the stakeholders when interviewing them  respond positively and respectfully to their views using language appropriate to the audience  adapt their personal communication style as necessary to build a positive working relationship and show respect for the opinions,

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 20 values and individual needs of others  demonstrate effective communication skills including: o Speaking clearly and concisely o Using non-verbal communication to assist with understanding o Asking questions to identify required information o Responding to questions as required o Using active listening techniques to confirm understanding Review strategic outcomes by:  Developing a request for staff feedback and analysing staff feedback on change management process  Analysing themselves and the impact across the organisation using self-reflection  Applying feedback to leadership style when making changes and communication changes to staff Task outcome:  Satisfactory  Not satisfactory Assessor signature: Assessor name: Date:

Leeds College | RTO ID: 45488 CRICOS ID: 03757G Level 11, 474 Flinders Street, Melbourne VIC 3000 | Phone: 1300 533 300 | Email: admin@leeds.edu.au TA - 270 BSBLDR811 Student Assessment Tasks V1.0| Page 21 Final results record Student name: Assessor name: Date Final assessment results Task Type Result Satisfactory Unsatisfactory Did not submit Assessment Task 1 Knowledge questions S U DNS Assessment Task 2 Project Portfolio S U DNS Overall unit results C NYC Feedback  I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures. Assessor signature: ______________________________________ Date: _______________

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