Suppose that you arrive at a service center having two counters which are both busy at the moment but there is no one else waiting in line. You will enter service as soon as either counter becomes free. If the service time at both counters is exponential with rates 0.05 and 0.08 per minute, what is the expected amount of time (in minutes) you will be spending in a counter of the service center? (Note: The required time excludes the time spent waiting in line.) The choices are: a. 15.4 b. 12.5

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
Problem 9P
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9.1

Suppose that you arrive at a service center having two counters which are both busy at the moment but
there is no one else waiting in line. You will enter service as soon as either counter becomes free. If the
service time at both counters is exponential with rates 0.05 and 0.08 per minute, what is the expected
amount of time (in minutes) you will be spending in a counter of the service center? (Note: The required
time excludes the time spent waiting in line.)
The choices are:
а. 15.4
b. 12.5
c. 20
d. 16.3
Transcribed Image Text:Suppose that you arrive at a service center having two counters which are both busy at the moment but there is no one else waiting in line. You will enter service as soon as either counter becomes free. If the service time at both counters is exponential with rates 0.05 and 0.08 per minute, what is the expected amount of time (in minutes) you will be spending in a counter of the service center? (Note: The required time excludes the time spent waiting in line.) The choices are: а. 15.4 b. 12.5 c. 20 d. 16.3
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