a. Compute for the time to hire of the IT helpdesk position. Does the time to hire result reflects the positive performance of Lea as a recruiter? Explain. b. Compute for the selection ratio of the IT helpdesk position. How does this help Lea in improving her performance?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Lea works as a technical recruiter in company ABC—a BPO company. She received
a requisition from the Operations Manager for the IT Helpdesk role on February 01,
2022. The position was approved and marked as “open” on February 03, 2022 on their
recruitment software. Lea immediately advertised the position on Jobstreet the
same day. The job post costs Php 2,250.00. After receiving 52 applications, candidate
Daniela’s application was processed on February 12, 2022. Two candidates
were given the job offer but Daniela accepted the offer on March 25, 2022. Daniela
onboards April 15, 2022. Cindy, Lea’s manager requested for a
recruitment report. Given the circumstances above:

a. Compute for the time to hire of the IT helpdesk position. Does the time to hire
result reflects the positive performance of Lea as a recruiter? Explain.
b. Compute for the selection ratio of the IT helpdesk position. How does this help
Lea in improving her performance?

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