Company Q Social Responsibility
The attitude that Company Q represents by their current actions do not display social responsibility to
Stakeholders. The objective to a company being socially responsible is determined by increasing the impact of positive and reducing impact of negative. It appears that the focus of Company Q is the bottom line and controlling the risk of profit and loss. If Company Q would direct more focus to the needs of the community and customers they are serving it could directly increase profits and bottom line. Company Q could make small adjustments working with the supplier and by listening to the customer better aligning them to the level of social responsibility required by stakeholders.
While Company Q offers a small selection of
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Company
Q could partner with local farmer co-ops supplying fresh produce, which would also support the local community. Company Q being located in a metropolitan area it is evident their locations will see a diverse group of customers. They could largely increase their social presence by re-evaluating the closure of two stores in what is considered a higher crime rate area. Company Q chose not to take the opportunity to be a strong leader in an area of social support to the community that may need it most. Company Q could allocate part of their budget to create or even enhance the security measures they have at current locations. If the reason for Company Q to close a store is the loss of revenue based upon crime, they could spend very little to eventually save more by putting other means security in place. Company Q could hire a security guard to be at locations, which tend to be a higher risk, ensuring that customers feel safe shopping at their location. If Company Q felt the risk was more in the employees stealing, then they could put adequate protocol, measures and means in place to prevent theft and loss from
Check we are fulfilling health and safety policies and risk assessment appropriately, keep them up to date and modify them whenever it is necessary.
One of the issues that can be address immediately are the two stores that were closed in the higher-crime-rated areas due to losing revenue in those stores. Closing these stores in these areas has affected the
Company Q’s attitude towards social responsibility appears to be nonexistent, possibly through ignorance or disconcert. Either way the lack of social responsibility affects their business and community’s perception of their business. It appears that the company management has never developed and ethics program that clearly defines the corporate culture including provisions for social responsibility. Profits, or at least a lack of losses appears to be a primary motivating factor for company Q's management’s decisions. Company Q has been attempting to cut losses by closing stores that were losing money instead of finding innovative ways to
Businesses today face a plethora of ethical duties such as upholding corporate governance, maintaining stakeholder relationships, and presenting an image of social responsibility. In review of Company Q’s (Q) current ethics culture, its image in regards to social responsibility is not equivalent to that of its competitors. In a growing market faced with increasingly challenging competition, there are several areas that Q can and needs to address to bring the company to a level of social responsibility that exceeds stakeholder expectations. First, attention Q needs to address market demands for additional locations to better
If Company Q determines their business could survive and thrive in the community; the next step would be to look at the products they sell. The product that is available for purchase needs to also be targeted to the population of the neighborhood. For example, ethnic or cultural foods need to be common to the neighborhood they are being sold in.
Recently, due to decrease, in sales Company Q had to close two stores in high crime rate areas. Those closures where due to the result of months of losses in profits from those two stores. If those stores, in higher-crime areas were
Company Q has listened to the community's voice and requests and acted in their behalf.
As Figure 2 displays, companies are already taking measures to implement security controls for the security risks mentioned above. As daunting as the security risks mentioned before may seem they can be managed and controlled effectively. Although, implementing these security controls will take time and is costly for companies to do.
If the company has a good reputation among consumers and its products is a popular choice, the customers become interested in the company’s ability to maintain stability of manufacturing.
Other companies in the area have faced similar circumstances as Company Q. They too are in high crime rate areas and share some of the same type of challenges Company Q was facing. Company Q had options to look at what these stores were doing. Had they done more research and tried other ideas they could have kept their doors open. By working in the community and forming programs that got the community together would produce better relationships with the community and would produce better outcomes.
The case is about The Sports Guy which is an independent sporting goods store owned by Bob “Rocky” Rhodes; his business is in the retail sporting goods industry. The store is located in the south part of a small town which is just outside the Greater Toronto Area. The town has been growing rapidly for the last few years and the area around the store has become a prosperous neighbourhood, making their location a busy commercial area. The Sports Guy store sells sports related clothing and equipment. About 70% of their sales consist of equipment and uniforms bought by local teams, and 30% of sales consist of regular (walk-in) retail trade. The store’s sales have increased over the years
“Security programs are aimed at creating an appreciation and understanding of the Security Department’s objectives as they relate to the specific industry they serve” (Sennewald, 2013). Businesses come in all different sizes, some big some small. Businesses need a plan to ensure assets, personnel, and facilities are protected and this plan must be actively in place. Security programs provide businesses with the framework needed to keep a business or company at the security level needed to operate. This can be done in numerous ways. Assessing the risks involved, lessening the gravity of those risks, and keeping the security program and the security practices updated are just to name a few. In this core assessment paper, I will identify an actual organizational security program, conduct
Gather information about its potential and current customers, this helps to understand the customer, improve their services and make more informed decisions hence reducing risk.
In the scenario Company Q struggles to give away day-old products as they do not want employees to steal or commit fraudulent acts with expired product. Instead they opt the throw the expired, but still wanted, product away. Seemingly another effort to improve profit margins, however, if management is unable to trust its employees this can create a large rift within the organization between management and employee. A small company that does not trust its own employees is definitely not socially responsible. Actions that I believe may help Company Q improve its attitude toward social responsibility include developing its employees to a point where they may trust them, participating in the community to regain lost trust, and lowering prices in high-crime-rate areas as it is correspondent to low-income
Customer needs- Customers need security guards onsite to protect employees and property of the customer from any threat or danger.