Social Responsibility
BUSINESS ETHICS EST1
July 1, 2013
Part A Social responsibility is an important part of business today. Company Q’s current attitude towards social responsibilities seems insensitive. This company has shown that profits drive the success of their business. Company Q is closing two stores in high crime rate areas due to lost revenue. It did not seem the company explored other options that would have less impact on the community and their businesses. By exploring other options they could have improved the stores profits while making an investment in the community. Company Q made no efforts to explore other ideas. By researching different options or processes Company Q could have keep its doors open.
Company Q
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The company had little loyalty for the customers they served. The company did not listen to them and marked up products they were requesting. There was a lack of compassion to the community in which they operated in. The company also had a lack of trust in its employees and has done very little to fix that problem.
Part B Other companies in the area have faced similar circumstances as Company Q. They too are in high crime rate areas and share some of the same type of challenges Company Q was facing. Company Q had options to look at what these stores were doing. Had they done more research and tried other ideas they could have kept their doors open. By working in the community and forming programs that got the community together would produce better relationships with the community and would produce better outcomes. Because the decision to close its doors was made, there was not an opportunity to invest more with employees and security processes in a hope to address the loss in revenue. When this store closed it took away jobs that were in the community and more people were unemployed. Instead of having a positive effect in the community it had a negative effect. It increased crime rates in the area and reduced the amount of jobs. When the decision was made to introduce health conscience and organic products the company was moving in the right direction, but because these products were
Findlay, C., & Warren, T. (Eds.). (2013). Impediments to Trade in Services: Measurements and Policy Implications. Routledge.
Because of this rapid growth several challenges can present themselves. A primary challenge that can present itself is the lost of the boutique feel because of the hundreds of locations. Even though each boutique is different and personalized, opening too many locations may cause the retailer to lose its niche in the market. Another challenge is the many changes the company has gone through in upper level management. Because of the changes investors have been discouraged, as mentioned before, and shares were down 16% after the changes.
There are several different types of business ownership which are most commonly used in business’ and company’s today, these include; Co-operative which is a business owned by its employees, Partnership which is a business owned by between 2 and 20 people, Private limited which is a business owner by a small groups of people who have shares and a Public limited business is owned by private individuals by shares bought and sold on the stock market. A charity is a business with the purpose to help the public, the government is a business owned by the government and lastly a sole trader which is a business owned by only one person.
Unlike Starbucks, Macy’s is not doing very well, as evidenced by the fact they announced last month the impeding closure of 68 stores (Peterson, 2017). The company has been struggling for a few years with the growth of the internet and online businesses such as Amazon making their brick and mortar stores impractical in modern times. While the number of stores may not seem like as much of a problem as it is, as other companies have had to close down more in recent years or go out of business in general, this is a symptom of larger problems in both the company and the industry.
or so many years our society has been thinking of forming new creative and innovative businesses, which would be more environmental and customer friendly. Nowadays a large number of different companies follow the social, ethical, as well as moral consequences when it comes to their decision making. One of the relatively new concepts involving economic and social concerns is Corporate Social Responsibility. Many of us apply this approach not only at work, but also in everyday life without even recognizing.
John Mackey, founder of Whole Foods once said "Business social responsibility should not be coerced; it is a voluntary decision that the entrepreneurial leadership of every company must make on its own." (Mackey, 2005) In today’s society it is increasingly common for businesses to actively identify and become directly involved in the country and the global social issues and needs. It is now common
Company Q is a corporation whose stakeholders have not placed a major emphasis on social responsibility, instead it appears that the primary focus is placed on profit. With their profits on the decline, they are shying away from opportunities to help their community. By placing a higher priority on social responsibility Company Q will have the opportunity to help the community through charitable donations, employee volunteer initiatives, and creating quality jobs for the persons who live in the community. At the same time, Company Q will can also improve their public image and potentially increase profit.
Social responsibility in business can be defined as the obligation an organization has to minimize its negative social impact on stakeholders and to maximize its positive impact. In this case study we are introduced to a small local grocery chain referred to as Company Q. Located in a major metropolis, Company Q has recently closed some stores in areas of the city with higher crime-rates. They have started to stock a very limited amount of organic and health-conscience products after years of requests from their customers. Management has declined participating in a program to send expired food to a local food bank based on fears of employee theft by means of taking advantage of the situation. Based on the
Company Q is a small local grocery store chain that has a poor attitude toward social responsibility. After reviewing the given, I feel the chain is more committed to profit than social responsibility. Most companies are in a business to make a profit, however, the difference in what is considered reasonable and what is considered ridiculous comes into play. Most people start companies because it something they are interested in and to make a living. In today’s society the line between outright social responsibility
Company Q does not currently have a positive attitude toward social responsibility. They recently closed several stores in higher crime areas. This has eliminated job positions that were held by residents of the area and taken away revenue from the community itself. This is not being socially responsible. The company just started offering a limited selection of health and organic foods despite that the demand from customers has been there for years. They have also made the decision to not donate day old food to the local shelters, opting instead to waste the food by throwing it away. Company Q needs to make several changes in their company behavior in order to become more socially responsible.
Keeping this definition in mind while evaluating Company Q’s attitude toward social responsibility, it is apparent they have developed a reputation for not caring about the community by closing stores in higher crime rate areas, only offering a limited supply of healthconscience and organic products, and
I am tasked is to evaluate Company Q’s current attitude toward social responsibility and recommend three actions that Company Q could take to improve their attitude toward social responsibility. In evaluating Company Q’s attitude towards social responsibility there are a couple of examples that displays the company’s lack of social responsibility awareness. Company Q closed a couple of stores in higher-crime-rate areas with a claim that the stores are consistently losing money. The issue here is that closing these stores can create the perception that Company Q does not care about customers in these areas. In addition, after years of their customers requesting they start offering health-conscience and organic products, the company went
One of the issues that can be address immediately are the two stores that were closed in the higher-crime-rated areas due to losing revenue in those stores. Closing these stores in these areas has affected the
According to Wiki Invest, in 2006, Foot Locker’s company-wide operating margin dropped; so the company decided to close numerous stores in order to improve profitability. The company developed a strategy to open new stores, relocate existing stores, and close down the weak stores. The strategy continued throughout 2007 and 2008. However, Foot Locker experienced another decrease in 2008, generating only $5.24 billion in total revenue, which was a 3.7% decrease from their 2007 sales. Struggles continued in 2009 as retail revenue dropped to $4.85 billion, however, its net income increased compared to the $-80 million the previous year. Finally, Foot Locker experienced a strong third quarter due to a combination of strong
As we can see they have poor employees and service, which takes away from the business because people rather not go to a place like that. This becomes a major threat because when you have other stores like Amazon, Wal-Mart, Costco, where there are all the same products sold and maybe even at better prices, people are going to want to go to there. These other major stores definitely attract people because they have low prices and keep up with people’s demands. Wal-Mart is even known to match competitors prices and Amazon usually always offers free shipping and low prices. When you see other stores that do better you go to them. You choose places where you are most