Understanding Business
Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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Chapter 11.6, Problem 11.6AQ
Summary Introduction

To determine: Whether companies should spend more on the training of the employees, with reasons.

Introduction:

Training and development are the attempts to improve productivity by increasing an employee’s ability with regard to performance.

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Whats the best answer for the question. Why Should We Hire You?
Payroll has traditionally been an accounting function, and some CPAs have provided payroll processing services to their clients. Today, CPAs are finding additional new lucrative opportunities to provide not only payroll processing but also various HR services. Write a brief report that compares the provision of payroll and HR services by CPAs with that of national payroll providers. Perform the following research to collect the data for your report: 1. Read the articles “Be an HR Resource for Your Clients,” by Michael Hayes, and “Hired Help: Finding the Right Consultant,” by Joanne Sammer, both of which were published in the November 2006 issue of the Journal of Accountancy. 2. Contact a local CPA firm that provides payroll and HR services, and find out what types of services they perform and what types of clients they serve.
CASE: Using Performance Support to Improve LearningThe training done in most companies is based on the formal learning that takes place in planned exercises and classroom activities. Despite this reality, some learning groups that have done well despite the uncertainty of the business climate have moved beyond this traditional model to a more employee-centered learning framework. Such a model is based on the idea that learning must be enabled and consistently supported by training professionals, and employees should to some extent self-direct their own training endeavors and learn how to apply the information on the job.Informal learning can be created and managed internally in a company through a process called “Performance Support”. Performance Support involves giving employees informational assistance that addresses the issues they currently face while performing their work to increase job performance.When managed properly by (1) clearly establishing how Performance Support will…
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