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Questions 1. What do you think is wrong at Jenkins & Sons? 2. Who are the relevant stakeholders in this case? 3. If you were Jo, what you would do next? 4. List some of the reasons for high staff turnover in an organisation 5. Why organisations should have a recruitment policy?

Questions 1. What do you think is wrong at Jenkins & Sons? 2. Who are the relevant stakeholders in this case? 3. If you were Jo, what you would do next? 4. List some of the reasons for high staff turnover in an organisation 5. Why organisations should have a recruitment policy?

Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
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Questions 1. What do you think is wrong at Jenkins & Sons?

2. Who are the relevant stakeholders in this case?

3. If you were Jo, what you would do next?

4. List some of the reasons for high staff turnover in an organisation

5. Why organisations should have a recruitment policy?

6. Discuss your understanding on strategic recruitment.

What's wrong at Jenkins & Sons? Jo Santini sighed. She looked at Bob Cohen, the HR manager for Jenkins & Sons Ltd. "Are you sure, Bob?" she asked. "Of course, I am. There's nothing wrong with our recruitment and selection procedures. I keep on telling you, it's our training and development programs - they're just not doing the job". "Jo, "that just isn't so!" shouted Elspeth Kim, Jenkins & Sons' training and development manager. "Our programs are relevant, up-to-date and highly regarded." "Well, it seems to me", said Jo, "as manager of this department, we have a problem. The figures are clear we have high turnover and the skills of some of our trainees are definitely below average. Why? Is it that we are selecting the wrong people? Is it that our training and development programs are not appropriate? Or is it something else? We have to find out."
Transcribed Image Text:What's wrong at Jenkins & Sons? Jo Santini sighed. She looked at Bob Cohen, the HR manager for Jenkins & Sons Ltd. "Are you sure, Bob?" she asked. "Of course, I am. There's nothing wrong with our recruitment and selection procedures. I keep on telling you, it's our training and development programs - they're just not doing the job". "Jo, "that just isn't so!" shouted Elspeth Kim, Jenkins & Sons' training and development manager. "Our programs are relevant, up-to-date and highly regarded." "Well, it seems to me", said Jo, "as manager of this department, we have a problem. The figures are clear we have high turnover and the skills of some of our trainees are definitely below average. Why? Is it that we are selecting the wrong people? Is it that our training and development programs are not appropriate? Or is it something else? We have to find out."
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