Ken is a manger. Ken made the fundamental mistake of not establishing a relationship or rapport with his staff. It would appear from their statements that he took no time to get to know them, build any trust and set any expectations. Ken has shown no basic leadership traits or characteristics; of The Top 10 leadership traits, Ken has demonstrated none. Thus, causing confusion and no team cohesion amongst his staff. Ken failed to understand to be a successful leader he must be a good follower. He was the recommended to reviews an article tiled “Your Emotional Bank Account’’ as it makes note about apologizing, understanding that everyone will make a mistake, as it is a part of life. He can learn that when people make mistakes, they already feel bad and with him not seeming to understand that mistakes happen it is not allowing his people to come to him when they need help. Question: What advice will you give to ken and what is your takes on the article that has been recommended to ken? Your Emotional Bank Account (M.J. Clark, M.A., APR). P 1

Ken is a manger. Ken made the fundamental mistake of not establishing a relationship or rapport with his staff. It would appear from their statements that he took no time to get to know them, build any trust and set any expectations. Ken has shown no basic leadership traits or characteristics; of The Top 10 leadership traits, Ken has demonstrated none. Thus, causing confusion and no team cohesion amongst his staff. Ken failed to understand to be a successful leader he must be a good follower. He was the recommended to reviews an article tiled “Your Emotional Bank Account’’ as it makes note about apologizing, understanding that everyone will make a mistake, as it is a part of life. He can learn that when people make mistakes, they already feel bad and with him not seeming to understand that mistakes happen it is not allowing his people to come to him when they need help. Question: What advice will you give to ken and what is your takes on the article that has been recommended to ken? Your Emotional Bank Account (M.J. Clark, M.A., APR). P 1

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter15: Leadership

Section: Chapter Questions

Problem 2EE

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In team-building, effective leaders aspire to establish relationships with all followers, not just with a few special individuals. Select one: a. True O b. False
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