June Wilson had difficulty developing the schedule for her nursing unit for the upcoming 2 weeks. The department was in a marginal position overall as far as available nurses were concerned, so her flexibility was limited. To make matters worse, within hours after June developed the new schedule, Alice Johnson, a part-time licensed practical nurse, submitted a request for a personal day off on one of the days she was scheduled to work. The request caused June to realize she had been seeing Alice's name in connection with scheduling difficulties often in recent months. Looking back over the preceding 6 months’ schedules, she discovered that the current request was the fifth time in 6 months’ Alice had requested time off on a scheduled weekend day. All in all, Alice had worked only about half of the weekend days she was scheduled to work over a period of 6 months. June believed that she could not allow Alice's attendance pattern to continue uncorrected, but she did not want to rush into disciplinary action and risk losing a nurse when staffing was already strained. She could not help but wonder what was driving Alice's behavior, and she tried to imagine weather Alice was truly motivated to pursue a nursing career. Questions What are the hazards June faces in: dealing firmly with Alice is behavior? or ignoring Alice's absences and staying saying nothing?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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June Wilson had difficulty developing the schedule for her nursing unit for the upcoming 2 weeks. The department was in a marginal position overall as far as available nurses were concerned, so her flexibility was limited. To make matters worse, within hours after June developed the new schedule, Alice Johnson, a part-time licensed practical nurse, submitted a request for a personal day off on one of the days she was scheduled to work. The request caused June to realize she had been seeing Alice's name in connection with scheduling difficulties often in recent months. Looking back over the preceding 6 months’ schedules, she discovered that the current request was the fifth time in 6 months’ Alice had requested time off on a scheduled weekend day. All in all, Alice had worked only about half of the weekend days she was scheduled to work over a period of 6 months. June believed that she could not allow Alice's attendance pattern to continue uncorrected, but she did not want to rush into disciplinary action and risk losing a nurse when staffing was already strained. She could not help but wonder what was driving Alice's behavior, and she tried to imagine weather Alice was truly motivated to pursue a nursing career.

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What are the hazards June faces in: dealing firmly with Alice is behavior? or ignoring Alice's absences and staying saying nothing?

 

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