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The Dilemma At The Public Service Department

Decent Essays

In this analysis we will review a case titled “The Dilemma at the Public Service Department.” We will be discussing different issues, amongst them are: opinions on the honesty, malfeasance, misfeasance, nonfeasance, accountability, competence, and why these particular responsibilities are identified. We will also discuss certain trade-offs made by the commissioner’s loyalty to the department as well as the governor, and public interest. We will also be discussing three barriers when it comes to deciding how the governor will be approached, along with the basic elements that are recommended in strategic management planning. First off, lets take a closer look at what the problem is here. Alex Washington was appointed by the governor to be the commissioner for the Public Service Department. He would be the second person appointed by the governor since his term began (Joseph, 2014). The case study highlights that Alex had previously heard rumors regarding the position, but he figured it was just criticism. After accepting the job, he began to receive letters of concern from the staff and constituents. This case study highlights three particular letters that stood out for the commissioner. “The first of the three letters, signed by members of the Veterans of Foreign Wars, alleged that the veterans were not receiving the additional five points due to them by law on passing the civil service exam. The Selection Bureau was accused of using a floating passing point that adjusted

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