Effective Communication

1.1 People communicate by many ways including non-verbal highlighting facial expression, eye contact, body language, physical gestures such as touch, dress and behavior, along with verbal including tone and pitch of voice. The age and knowledge of a person one is communicating with, also dictates somewhat the amount of vocabulary i.e words and terms used too . People communicate to share ideas, information, educate, build relationships, express feelings and emotions, to be social, ask questions and expand their knowledge and share different experiences.

Sometimes, some people are not able to communicate verbally, may be due to lack of confidence or they don’t know the language. That is why it is very important to observe their facial and body reaction so that any problems could be identified and dealt with. It is also important to observe an individual’s reaction in order to make sure the information has been understood so that you know whether you need to adjust your communication methods. You can also recognise any communication barriers such as language

This unit is aimed at those who work in health or social-care settings or with children or young people in a wide range of settings. The unit explores the central importance of communication in such settings, and ways to meet individual needs and preferences in communication. It also considers issues of confidentiality.

Illustrate effective communication, either in assessments and other written correspondence, as well as verbally and non-verbally

A: MHS will teach communication strategies. MHS and member will role play effective communication. MHS will teach member to express feeling verbally. MHS will instruct member to speak in a clear and concise manner so others fully understand her. MHS will ask questions.

Each individual case that necessitates the use of an augmentative and alternative communication (AAC) device is a unique opportunity to provide an individual with a method to express him- or herself. The individual has the opportunity to interact with others through a more effective or functional manner and provides a way to build community and form social closeness. According to ASHA (n.d.), AAC “includes all forms of communication (other than oral speech) that are used to express thoughts, needs, wants, and ideas.” This shows that the individual’s desire should be met by providing him or her with a functional form of communication that can assist in meeting his or her particular goals or desires.

Communication remains a critical aspect of everyday life of all people across the globe, be it in the workplace, family meetings, business activity, or any other initiative that requires human interaction (Varner, 2000). According to the author stated above, communication can be only effective when both parties not only understand each other but also able to comprehend the cultural backgrounds of each other. Such understanding is essential in ensuring effective communication without causing any friction due to misunderstanding or misinterpreting another party’s culture. The first step in establishing an effective communication appreciates the cultural diversity between parties (Samovar et al., 2014). Individuals from

Effective communication involves knowing the audience and using appropriate to communicate the intended message. I experienced effective communication at the workplace whereby the manager delegated the role of decision making to the employees. The manager emphasized that employees were to communicate with each other and discuss on the best decisions for the firm to achieve its goals and objectives. The employees were to form teams and discuss decisions regarding various departments in order to forward them to the top management for

According to my former employment experience within the tourism and hospitality industry at “Highest International Standards”, as a Tour Agent, my core focus was on customer service. I have acquired strong communication skills working in a multicultural environment. Interacting with many others who have different ethnic backgrounds was a challenge and a whirlwind of languages, beliefs, and behaviors. As a proactive employee and active listener, I have adapted to using professional communication skills efficiently both orally and in writing. The culture of the business was to serve customers with the highest level of customer service by providing travel accommodations in optional tours and hotel reservations. Though I’ve encountered variations of communication barriers, I strived to be a moral communicator by listening critically to understand both my internal and external customers. Therefore, working hard as an effective team player, I’ve managed to excel with my interpersonal and client relations skills.

The Massachusetts department of education states, “The Nurse of the Future will identify, evaluate, and use the best current evidence coupled with clinical expertise and consideration of patients’ preferences, experience and values to make practice decisions.” (pg. 47) Everyday new recommendations are publicized and the professional nurse has a responsibility to remain educated on contemporary practice. Evidenced-based practice makes a significant difference in the care of our patients. While working with patients the nurse experiences frequent conflict with nursing care issues, however solutions are not easily obtained. There are reoccurring incidences where nurses question the intervention they are implementing or medications they are administering. When this happens, nurses use personal judgement from their own experience or advice to determine solutions. Experience, culture, and patient preference should always be considered, but nurses need to be proficient in researching the most current EBP and implementing it when necessary. Many times, as a nurse I have questioned interventions and even discussed better options with coworkers. One nursing care issue that has affected my patient’s care is the language barrier with the large number of non-English speaking patients in my community. “Effective communication is at the core of person-centered care. In situations where patients and doctors do not share language or culture even basic communication can become problematic,

I have developed my effective communication skills over the past few years whilst working both my current jobs; Vue Cinema and Sainsbury’s, whilst studying Law at Leeds Beckett University. In order to effectively communicate with others I believe it is essential to listen to, not just hear people’s views. This includes what words have been spoken, but also how they have been spoken, taking note both the person’s body language and tone of voice.

Before taking this course, I knew that good communication will be important for me as a business professional, but after taking this course I determined that effective communication is not only important as a business professional but necessary in any workplace. Through the Wisdom Project interview and lectures I have gained knowledge that I will be able to transfer into the business world.

Patient and family support during end of life care is a role a nurse must not take lightly. Throughout the patient’s stage of a terminal illness it is the nurse’s role to be their ultimately to comfort and guide the patient in an effective way. A nurse must establish an respectful communication technique to consider the needs and wishes of the patient and family. They must address the patients care with cultural competence in order, for the family and patient to incorporate their beliefs. Although, palliative care is an emotional and sensitive time for a patient and their loved ones. It is the nurse’s role to eliminate any fears or worries the patient has too induce an supporting atmosphere. This paper will address the role of the nurse in communicating with the patient and family of an older aboriginal adult with a terminal illness.

The objective of this case study is to provide an understanding on how effective communication plays a key role in decreasing challenging behaviours and helps to build a professional therapeutic relationship between staff and service users. This will be explored via verbal and non-verbal communication including augmented communication systems such as Picture Exchange Communication (P.E.C.s). It will conclude that when service users need assistance professionals will need to consider the importance of therapeutic relationships, advocacy and effects in effective communication.

Leadership is the art of directing individuals and workers towards a proverbial point C in the distance. The success of reaching the destination is highly contingent upon the ability of leadership to communicate. As Muslims, we need to look no further than the Quran. We are shown examples of effective communication by Prophets and shown conviction of those who follow the divine message. However, a great example of such communication hinges on the success demonstrated by an insect as tiny as 1 millimeter in size; the ant. The ant, which by no coincidence is the 27th Surah in the Quran, is the epitome of effective communication and organization. Ant colonies consist of 3