GQ Baggage manufactures elite handcrafted briefcases. Since a high-quality product is expected by consumers, each case is produced by master craftsmen with the utmost care and attention to detail. The production process is extremely labor intensive and consists of the 6 primary steps shown below. Each step is a separate workstation in the process. Note that the Mold Hinge and Fixtures step occurs separately from and simultaneously with the Tan Leather, Dye Leather, and Shape Case processes.   Answer the following questions based on the information provided. a) Which step in this process is the bottleneck?  b) How many briefcases are processed at the bottleneck workstation per hour?  c) What is the throughput time of the overall process?

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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GQ Baggage manufactures elite handcrafted briefcases. Since a high-quality product is expected by
consumers, each case is produced by master craftsmen with the utmost care and attention to detail. The
production process is extremely labor intensive and consists of the 6 primary steps shown below. Each
step is a separate workstation in the process. Note that the Mold Hinge and Fixtures step occurs
separately from and simultaneously with the Tan Leather, Dye Leather, and Shape Case processes.

 


Answer the following questions based on the information provided.
a) Which step in this process is the bottleneck? 
b) How many briefcases are processed at the bottleneck workstation per hour? 
c) What is the throughput time of the overall process? 
d) If the manufacturing facility operates 8 hours per day, 250 days a year, what is the annual
capacity of this manufacturing process? 
e) Assume the company decides to hire additional workers in order to duplicate the bottleneck
step identified in part a so that there are 3 of these workstations instead of 1. Redraw the
diagram showing the flow of the revised process. 
f) Answer parts a through d again based on the new process created in part e? 

 

TanLeather
30min
Dye Leather
15 min
Shape Case
10 min
Mold Hinges and
fxtures
5 min.
Intall Hinges and
Extures
10min
Assemble Case
10min
Transcribed Image Text:TanLeather 30min Dye Leather 15 min Shape Case 10 min Mold Hinges and fxtures 5 min. Intall Hinges and Extures 10min Assemble Case 10min
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