Chapter 1, Problem 10EA

For each of the activities listed, choose the manufacturing concept that applies:

(i) just-in-time inventory, (ii) continuous improvement, or (iii) total quality management.

1. A company receives inventory daily based on customer orders.
2. Manufacturing factories have been arranged in such a fashion to reduce inefficiencies.
3. Companies organize customer focus groups in order to look at customer needs and expectations.
4. The entire production process is standardized and written down with procedures.
5. Each customer receives a survey of satisfaction with their product.
6. All orders are complete and shipped within three business days.