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The Impact of Social Media on Mental Health: A Systematic Review
Capstone
Kate Weatherby
Florida State College - Jacksonville
HUS 4722: Research Methods in Human Service
Dr. Rachel Douglas
November 24, 2023
2
Abstract
Research on social media has expanded significantly in recent years, with initial studies focusing
on social media's negative impact on mental health outcomes. As research has progressed, it has
become complex and challenging to follow. A systematic study that uses qualitative and
quantitative data collection was conducted, and a conceptual framework was created to explore
the drawbacks of increased social media use. A literature review of nine peer-reviewed articles
from the Florida State College Library was also performed. Several other sources were also used
for the completion of this capstone. The study identified factors such as the conceptualization of
social media use, health variables, social factors, and age cohort differences that may contribute
to variability in the findings. Much like addiction to substances such as drugs and alcohol, social
media use that produces extreme negative outcomes has shown to be tied to other underlying
conditions. In the future, researchers may use social comparison theory as a framework for
examining how certain types of uncontrolled social media use may lead to unfavorable social
comparisons, which can increase negative mental health outcomes.
Keywords
: social media, mental health
3
The Impact of Social Media on Mental Health: A Systematic Review
Introduction
The use of social media has evolved from being a trend among adolescents to a common
platform for people of all ages. However, there has been significant debate on the impact of
social media use on a person's mental health. Many studies have been conducted on the subject,
with a particular focus on the potential negative effects of social media use such as depression,
anxiety, self-esteem, and loneliness. This paper aims to explore the belief that social media use,
specifically frequency, can influence these mental health issues and provide insights into the
underlying mechanisms of this relationship.
In more recent years the internet has become the
main platform for information gathering and communication with others, this has changed the
way people socialize and plan their daily lives.
For the purpose of this research,
it is hypothesized by me that a significant relationship
exists between measures of mental health, such as anxiety, depression, self-esteem, and
loneliness and the use of social media.
Social Media’s Relationship to Mental Health
Social Media
Globally over two billion people had active social media accounts by early 2015 (Kemp,
2015). The term “social media” was first used in Tokyo in 1994 (Aichner et al., 2021). Social
media has become a household norm for most people globally.
The ability to be in continuous,
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constant communication with virtually anyone in the world simultaneously and in real time is a
reality that did not exist twenty years ago.
Social media platforms like Facebook, Twitter, Instagram, Snapchat, and TikTok have
become deeply embedded in modern society, allowing people to connect, share life updates, post
photos and videos, learn new information, and follow trends and news (Adjin-Tettey et al.,
2021). With social media's meteoric rise in popularity, there has been intense research in
elucidating its impacts on mental health, especially among adolescents and young adults, who
tend to be the most avid users.
Literature Review
Anxiety and Depression
Compulsive consumption of social media is a known factor that experts suggest may be
responsible for rising anxiety found in several of the studies reviewed. In fact, in one study, 45%
of the respondents reported feeling “worried or uncomfortable” when email and Facebook were
inaccessible, while 60% stated that they feel the need to “switch off” their devices to secure a
genuine break from technology (Fitzgerald, 2012). These findings highlight the potential
negative impact of excessive social media use on mental health and the need for individuals to be
mindful of their social media consumption habits.
A fast-growing body of research reveals troubling associations between social media use
and symptoms of depression and anxiety (Ulvi et al., 2022; Lee et al., 2022; Karim et al., 2020).
A meta-analysis synthesizing 38 studies found a statistically significant, albeit small, relationship
(r = 0.12) between social media use frequency and depressive symptoms across varied age
groups (Lee et al., 2022). Notably, associations were stronger among Western, adolescent, and
female sub-samples than non-Western, adult, and male groups.
A recent study conducted by Cruz
5
et al. (2022) examined the impact of social media use on mental health in over 1,200 ethnically
diverse young adults in the United States. The study found that using social media for more than
two hours per day was associated with clinically significant higher rates of depression and
anxiety symptoms compared to using it for less than two hours daily. The results of this study
highlight the potential negative effects of excessive social media use on mental health in young
adults
(Cruz et al., 2022). Those who reported constantly checking social media throughout the
day showed the highest anxiety levels. While these studies systematically demonstrate
correlational relationships, the causal direction remains unclear; social media use could
contribute to depression and anxiety through unfavorable social comparisons and displacement
of in-person interaction. However, those already experiencing depression or anxiety may also use
social media more frequently as a coping mechanism.
Research has shown that social media has had a significant impact on teenage mental
health, particularly in terms of anxiety, depression, and social isolation (Barry et al., 2017; Best,
2014; Walsh, 2016; & Naslund, 2016). Several studies have found moderate correlations between
social media activity and hyperactivity/impulsivity, anxiety, and depression (Barry et al., 2017).
It's worth noting that research has suggested that the duration of social media usage is a crucial
factor in determining its impact on mental health. Studies have shown that spending more
extended periods of time online is associated with higher levels of depression, loneliness, and
smaller social circles.
Loneliness
While one might expect social media use to alleviate loneliness, empirical findings paint
a more complicated picture. A recent meta-analysis found a small but statistically significant
association (r = 0.12) between social media use frequency and loneliness levels (Cruz et al.,
6
2022). However, a longitudinal study tracking adolescents over two years found that initial
Facebook use did not predict subsequent feelings of loneliness (Wang et al., 2018). Instead,
adolescents who reported higher baseline loneliness increased their Facebook use over time,
suggesting they turned to social media to ease their loneliness. An experimental study found that
limiting Facebook, Instagram, and Snapchat to 30 minutes daily reduced loneliness and online
social comparison tendencies over three weeks (Wang et al., 2018). For young adults prone to
social anxiety, greater daily social media use is associated with increased same-day loneliness,
possibly stemming from exposure to unfavorable social comparisons online (Kim & Lee, 2023).
Thus, while frequent social media use may either follow or precede intensified feelings of
loneliness, it does not appear to cause loneliness itself directly. Those experiencing loneliness
may gravitate toward superficial online social interaction rather than more vulnerable in-person
engagement.
Loneliness and social media have been found to have a complex relationship. While
social media can provide a sense of social connectedness and support, excessive use of social
media can lead to feelings of isolation and loneliness. Several studies have found that social
media use can displace face-to-face social interactions, which are important for maintaining
social support and reducing feelings of loneliness. For example, one study found that individuals
who spent more time on social media reported lower levels of face-to-face communication and
social support, which was associated with higher levels of loneliness (Primack et al., 2017).
Another study found that individuals who used social media more frequently reported higher
levels of loneliness and social isolation (Tandoc et al., 2015). However, it is important to note
that the relationship between social media use and loneliness is complex and may be influenced
by various factors, such as personality traits and social context.
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Self-Esteem
Several studies highlight how social media usage centered around portraying an idealized
image negatively impacts self-esteem. The highly curated nature of image-focused platforms like
Instagram and Facebook provides abundant opportunities for social comparison and questioning
one's self-worth (Jan et al., 2017). Teenagers' time spent editing and enhancing photos to post on
Instagram strongly correlated with decreased self-esteem and increased physical appearance
comparison tendencies (Jan et al., 2017). Young women who were experimentally assigned to
browse attractive peers' Facebook profiles experienced more significant declines in state self-
esteem than those who viewed unattractive profiles. However, increased daily Instagram usage
improved self-esteem for college women, with a more significant proportion of stranger
followers than friends or family, perhaps due to receiving validating feedback and reactions from
a wider audience. These findings indicate that social media use involving selective self-
presentation and image enhancement explains observed decreases in self-esteem. In contrast, use
aimed at expanding social networks beyond one's immediate circle may boost self-esteem.
Similarly, another study by Tiggemann and Slater (2014) found that exposure to idealized
images on Instagram led to lower body satisfaction and increased negative mood in young
women. The study also found that young women who spent more time on Instagram were more
likely to compare their appearance to others and experience negative body image. These findings
suggest that social media can have a negative impact on self-esteem, particularly when it comes
to body image. It is important to be mindful of the content we consume on social media and how
it affects our mental health. The study also found that individuals who spent more time on social
media were more likely to compare their appearance to others and experience negative body
image
(Tiggemann & Slater, 2015)
.
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Table 3
Total, Direct, and Mediating Effects of Self-esteem on Depressive Symptoms in Middle
Adulthood (ages 40’s – 50’s), using KHB Mediation Analysis and Decomposition Results by
Gender, NLSY79
†
Self-esteem
Men (N = 1,676)
Women (N = 1,401)
Estimates
Robust
SE
Mediation
Percentage
Estimates
Robust
SE
Mediation
Percentage
Total Effect
−.033
***
.008
NA
−.035
***
.009
NA
Direct Effect
−.029
***
.008
NA
−.035
***
.009
NA
Mediating
Effect
−.005
**
.002
13.94%
.000
.001
−.74%
a
via
Marijuana
use
−.001
.001
2.36%
.000
.000
−.24%
Cocaine use
−.000
.001
.27%
.001
.001
−1.94%
Alcohol-urge
−.003
*
.001
8.08%
−.001
.001
1.73%
Alcohol-
addiction
−.001
.001
3.22%
.000
.001
−.28%
Note:
†
All models control for previous depressive symptoms level (1992), in addition to the control
variables that were included in
Table 2
. CES-D scale uses a square-root transformation.
a
This indirect effect is not statistically significant
*
p<.05;
**
p<.01;
***
p<.001, two-tailed test.
NA= Not Available
(Park & Yang, 2017).
Self-esteem has been found to be an important factor in social media usage, according to
Park and Yang's (2017) study. The study aimed to investigate the relationship between self-
9
esteem and social media use and found that individuals with higher self-esteem were more likely
to use social media for self-expression and socialization, while those with lower self-esteem were
more likely to use social media for validation and seeking attention. The study suggests that
understanding the role of self-esteem in social media use can help in developing interventions to
promote healthy social media use and prevent negative outcomes such as social comparison,
cyberbullying, and addiction
(Park & Yang, 2017)
. The study also shows a correlation between
substance uses and social media use.
Factors that Impact Mental Health
The amount of time spent on social media plays a role seems to play a role in the mental
health of younger users,
according to a study conducted by Vannucci et al. (2019), the amount of
time spent on social media may have an impact on mental health. The study included over 1,500
seventh and eighth-grade students in the New England area who were given surveys at the
beginning and end of the school year in 2016 regarding their social media use and mental health.
The researchers hypothesized that spending more time on social media was replacing time that
adolescents would normally spend interacting in person with their families. This lack of in-
person interaction can lead to lower self-esteem and self-image, which are both risk factors for
mental health issues. In contrast, spending more time interacting in person can boost self-esteem
and foster self-growth, authentic connections, and the ability to express oneself uniquely. Once a
person is affected in their younger years with low self-esteem and self-image this can create a
number of mental health issues later in life.
According to Park & Yang, self-esteem in
adolescence plays a key role in depression and substance use in young adulthood (Park & Yang,
2017).
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As people spend more and more time connected to the internet and social media sites
they spend less, and less time connected to each other.
This has the potential to affect people in a
negative way mentally. As the literature study was done it became increasingly more evident that
social media is many times an indirect affect on mental health.
While it has some positive
qualities the potential for negative affect is great, especially when the use begins at a young age.
Much like other addictive substances social media has the potential for addiction. That was not
the focus of this research.
It is worth noting that not only the amount of time spent on social media, but also the
number of social media accounts can be correlated with mental health. Research has shown that
individuals who have multiple social media accounts may experience higher levels of anxiety,
depression, and stress (Andreassen et al., 2017). This is because managing multiple accounts can
be overwhelming and lead to a feeling of being constantly connected and always "on."
Furthermore, trying to maintain a certain image on multiple platforms can also contribute to
feelings of inadequacy and anxiety. Therefore, it is important to consider not only the amount of
time spent on social media, but also the number of accounts when examining the relationship
between social media use and mental health.
Methods
Quantitative Survey Results
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After conducting a survey with 10 participants, I obtained some quantitative results about
their use of social media sites and their beliefs on how it affects people's mental health. The
survey revealed that 80% of the participants believed that social media use has a negative impact
on mental health, while 20% believed that social media has a positive impact. When asked about
the amount of time they spend on social media, 70% of the participants reported spending 1-2
hours per day, 20% reported spending 3-4 hours per day, and the remaining 10% reported
spending more than 4 hours per day. Interestingly, 30% of the participants reported feeling
anxious or stressed after spending more than an hour on social media, while only 50% reported
feeling relaxed or happy. These findings suggest that there is a growing concern about the
negative impact of social media use on mental health, and that more research is needed to
understand the underlying mechanisms and develop strategies to mitigate these negative effects.
In a study conducted, 3 out of 10 people experienced anxiety when using social media,
and 6 out of those 10 people believed social media use would cause a negative mental health
symptom.
According to the data collected, one of the surveyed individuals who experienced
anxiety while using social media did not believe that social media influenced mental health.
However, it is important to note that based on the available research, much more investigation is
needed to draw any definitive conclusions about the relationship between social media use and
mental health. While several studies have found a strong association between social media use
and depression, anxiety, and other mental health issues, there are also studies that suggest social
media can have positive effects on mental health, such as providing social support and
connectedness. Therefore, it is important to continue conducting research to better understand the
potential impact of social media use on mental health.
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Anxiety and Negative Mental Health
Ethnographic Observation
This ethnographic observation was a covert observation of people and their use of cell
phones at a local dog park in Neptune Beach, FL. The observations where conducted in this
environment from 12:15pm – 1:30pm on Sunday October 29, 2023.
The purpose of the
observation was to objectively observe people's behavior and use of their phones in a social
environment to determine if there were any indications of addiction, anxiety, or depression.
Additionally, the frequency of how often people used their phones for activities other than phone
calls in public was monitored.
Observations
During the time at the dog park there were about 50 people there at a given time.
Most of
the people being observed remained at the park for the entire time of the experiment. each person
or group was identified by what they were wearing for note taking purposes.
(Subjects 1 & 2) Brown tank top shirt with sunglasses – Female, Dark shirt with green drink –
Male. (Subject 3 & 4) Pink shirt -Male, Tan shirt -Female. (Subject 5) Light brown Florida shirt
– Female.
(Subject 6) Black shirt Black pants – Male (Subject 7) Black tank top Black shorts –
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Female (Subject 8) Blue Ball cap – Male (Subject 9 & 10) Blue shirt – Male, Orange dress –
Female.
Subject 1 & 2 seemed to be having a conversation about a text message or messages that
were or had come through. The female was the one reading the messages and engaging in use of
the phone the most. Subject 3 & 4 only seemed to periodically check for missed calls or
messages. Both people checked their phones a couple times over the hour or so observation for
very brief periods of time. Subject 5 seemed to be checking a calendar or something she was
having a conversation about plans with a couple people and used the phone to check a date.
Other than that, she was engaging in conversation and not on the phone. Subject 6 was
completely preoccupied with the phone watching something. He was hardly aware of his
surroundings and 7 large dogs began barking loud and rough play right next to him before he
finally looked up.
Subject 7 was alone and seemed to use phone more than those that were with
other people, but she was aware of her surroundings and kept looking up at the dogs and what
was happening around her. She even took a couple calls. She was the only person seen taking
phone calls. Subject 8 was also alone and seemed to be aware of surroundings while using phone
for scrolling. He didn’t use phone much and was not at the park for long. Subjects 9 & 10 came
in late in the observations, but immediately after sitting they both checked their phones, seemed
like it was out of habit.
Throughout the observation period, most people at the dog park were using their phones
for various activities, including texting, browsing social media, reading news articles, and
playing games. Only a one individual made phone calls, and those calls were relatively brief.
14
It was observed that some individuals were constantly checking their phones, even when their
dogs were playing or interacting with other dogs. In contrast, others were using their phones
intermittently and appeared more engaged with their dogs and other people at the park.
Some of the questions that were being answered while making observations included: What
activities are people engaging in while on their phones in a public setting? How often are people
checking their phones and for how long? Are they showing any signs of stress or anxiety while
on their phones? How is the use of cell phones impacting their ability to focus on what is going
on around them?
Based on the information collected, it was confirmed that cell phones are an integral part
of daily life for almost everyone. However, during the observation period, there was no
indication of any negative mental health issues resulting from the use of cell phones. It should be
noted that this does not necessarily mean that cell phones do not affect mental health in any way,
but rather that there was no evidence of such effects during the experiment.
Below is a photo from the observation point. In the photo there is minimal phone use that can be
seen.
Only 2 of 12 people photographed are using a cell phone at the time of the photo. That is
15
representative of use observed for the duration of the 75min observations were conducted.
Qualitative Data Collection
The sample group of 5 individuals ranged in age between 18 years old and 64 years old
and were both male and female. All participants in the sample group use social media daily in
some way. The data derived from the participants was analyzed using content analysis. The aim
of the questions was to find out what the general view of individuals is on social media use, and
why they believe the use affects some people’s mental health more than others, specifically the
variables that are part of the larger research project.
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Summary of Responses
Respondents indicated that social media use had a significant impact on the social lives of
individuals. The negative effects of social media use mentioned by the respondents included
cyber-bullying, comparison with social media personalities, and pressure to conform to certain
ideals. These factors can contribute to increased levels of anxiety, depression, loneliness, and
stress in people who use social media.
However, it is interesting to note that despite the prevalence of negative effects resulting
from social media use, the respondents in the sample group indicated that they have an
understanding of the potential dangers associated with social media use and do not believe they
are at risk of experiencing negative effects. Sarah age 18 mentioned,
When people show unrealistic lives and then the people looking at
it compare themselves to something that isn’t even real this can
cause depression, loneliness, and anxiety.
Mia age 59 stated,
Too much of anything is no good, many people are on their phones
too much and they don’t know when or how to stop, it’s an
addiction.
This poses the question do the negative outcomes from the use of social media stem from
underling issues, or addiction, and not the social media itself.
If you think about anyone who has
had a major surgery or elderly getting hip replacements, these people are given large doses of
opiates for quite some time, but the majority of the time they don’t leave the hospital a junkie or
a drug addict. They stop taking the medication. So, why are some people more apt to become
17
addicted to things including cell phones and social media. More research is defiantly needed in
this area to determine the answers to these questions.
Participants “Sarah age 18” And “Darien age 18” both believed social media helped them
in their face to face communications because of their use of snapchat specifically. Sarah stated:
Yes, it sustains connection both face to face and in general because
we use snapchat to post and chat with each other and make plans
for face-to-face meeting. We also post when we are out together so
our friends can see what we are doing in groups.
Which was interesting because they considered online video chat being “face to face”. After
interviewing them first the question was added to the list of questions, and the older participants
did not have the same view, nor did they use the same platform.
Travis, a 40-year-old construction worker, revealed in an interview that he does not use
his phone during the day because his hands are busy working. He keeps his phone away from
him while working to avoid breaking it. It's understandable that Travis prioritizes his work and
safety over using his phone. Travis said he feels more disconnected after using social media for a
period of time and stated,
Social media gives too many people a platform to counsel others,
and they are not trained, and they give poor advice or wrong
treatment which causes problems or makes peoples symptoms
worse.
18
This highlights the need for further education and awareness on the potential negative
effects of social media use on mental health. It is important for individuals to recognize that they
may be vulnerable to the negative effects of social media use, even if they do not perceive
themselves to be at risk. By understanding the risks associated with social media use, individuals
can take steps to mitigate the negative effects and use social media in a safe and healthy manner.
Limitations and Future Directions
While there is a growing body of research on the impact of social media use on mental
health, there are also some limitations to consider. One limitation is that much of the research in
this area is cross-sectional, meaning it only captures a snapshot in time and cannot establish
causality. Additionally, many studies as well as this one relies on self-report measures of social
media use and mental health outcomes, which may be subject to biases and inaccuracies.
When conducting research, it is important to consider the potential for bias in the data
collection process. In the case of the survey questions, the data was collected from a relatively
small sample size of just ten individuals, most of whom are members of an organization that
works in the field of human services. This could potentially create bias in the data, as the
perspectives and experiences of these individuals may not be representative of the larger
population. Therefore, it is important to approach the data collected from the survey questions
with caution and consider the limitations of the sample size when interpreting the results.
Another limitation is that much of the research in this area focuses on young adults and
may not be generalizable to other age groups or populations. Finally, the rapid evolution of social
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media platforms and their features presents a challenge for researchers to keep up with and
accurately capture the nuances of social media use.
Future research on the relationship between social media use and mental health should
focus on understanding the underlying mechanisms behind the effects of social media on mental
health outcomes. This can help in developing targeted interventions to mitigate the negative
effects of social media on mental health. Additionally, research should explore the potential
positive effects of social media use on mental health, such as the role of social support and
connectedness in promoting mental health. It is also important to consider individual differences
in social media use and mental health outcomes, as well as the impact of cultural and societal
factors on this relationship. Overall, continued research on the relationship between social media
use and mental health is essential for promoting positive mental health outcomes in individuals
who use social media.
Conclusion
Through a combination of qualitative and quantitative research, along with a literature
review, the effects of social media on mental health were explored, specifically in relation to
anxiety, depression, self-esteem, and loneliness. In conclusion, the literature review suggests that
there is a strong association between social media use and mental health outcomes, particularly
in young adults. While social media can provide a sense of social connectedness and support,
excessive use can lead to feelings of loneliness, anxiety, and depression. The field research
indicated some association between social media use and anxiety as well. It is important for
people to be aware of the potential risks associated with social media use and to develop
20
strategies to promote positive social media use and strengthen social support and connectedness.
Furthermore, future research should focus on understanding the underlying mechanisms of the
relationship between social media use and mental health to mitigate the negative effects of social
media use on mental health outcomes.
21
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