HMGT WEEK 4 Stakeholder Analysis -3

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Health Science

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Jan 9, 2024

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Week 4 Assignment: Stakeholder Analysis Template Instructions :  Complete each Section of the Stakeholder Analysis Template. (Adjust spacing as needed)  Read the stakeholders' definitions BEFORE completing each Section of the document.  The Stakeholder Definitions are located in the Week 4 Assignment Prompt within the classroom as a Word Document.  Consider reviewing the example and tips for additional guidance.  Students can elect to use the Excel document or Word document as the templates are the same.  After reading the stakeholders' definitions and the example, decide on your two managerial points for this analysis.  Submit the assignment by Tuesday of Week 4. Student’s Name and Date: Nia Huie & November 14, 2023 Section 1: General Information & Two Healthcare Managerial Points Main External Stakeholder's Details . Include the following information for this stakeholder: The stakeholder's name Type of Entity Their Physical Location Their Mission Their Website Stakeholder's Name: El Dorado County Public Health Department Type of Entity: Government Health Department Physical Location: El Dorado County, California, USA Mission: To protect and improve the health of the community by providing quality public health services. Website: El Dorado County Public Health Department Website Primary Stakeholder Owner's Details : Organization Name (if available), Type of Healthcare Setting, and Location Organization Name: Marshall Medical Center Type of Healthcare Setting: Hospital Location: El Dorado County, California, USA Primary Stakeholder Project Manager : Your selected role and title Director of Patient Experience Provide a Response to the Question Below: Limit the Response to 100 words: How does the main external stakeholder relate to your job role and managerial duties, within this specific case? As the Director of Patient Experience at Marshall Medical Center, my role involves ensuring the quality of patient care and experience within the hospital. My role involves ensuring the satisfaction and well-being of patients, which is closely tied to how we respond to the COVID-19 pandemic. El Dorado County Public Health Department is a critical stakeholder in this context because they play a central role in coordinating and managing the response to the COVID-19 pandemic within the county. This directly affects our hospital's operations, patient care, and overall experience. Therefore, my role requires close collaboration with the

Week 4 Assignment: Stakeholder Analysis Template public health department to address the challenges posed by the pandemic and to ensure the safety and well- being of our patients. Provide Responses to Each Item Listed Below: Two Healthcare Managerial Points - Main External Stakeholder :  Describe two (2) healthcare managerial points (for your organization/setting) the main external stakeholder is affecting.  Include who the population, group, industry, etc. is that the main external stakeholder represents.  What do the constituents gain from the main external stakeholder's mission and goals?  Provide a summary of the situation regarding these two managerial points. (You are connecting each stakeholder to these points in the next sections of this report.) (Apply the stakeholder's definitions from the instruction sheet.) Section 2: Main External Stakeholder to Other Stakeholders Main External Stakeholder to Specific Key Stakeholder 1 : Specific Key Stakeholder 1 : Select one of the following specific key stakeholders (payer, provider, patients, producers/suppliers) for the main external stakeholder. Patients Patients: Specific patient populations, specific types of vulnerable populations, specific patient demographics, or consumers. Main External Stakeholder's Perspectives. Key Stakeholder 1 : Briefly describe the main external stakeholder’s perspective on the selected key stakeholder in terms of position and power for your two managerial points. El Dorado County Public Health Department, as the main external stakeholder, holds a position of authority and power in setting public health guidelines and policies for patients in El Dorado County. They have the expertise and regulatory control to influence patient care during the COVID-19 pandemic. Their decisions regarding surge planning and community education significantly impact the well-being of patients. Patients rely on the public health department for accurate information, guidance, and resources to protect their health. The department's mission is to safeguard public health, which directly benefits patients by providing them with a coordinated and effective response to the pandemic. Their power is derived from their role as a regulatory authority, and their position is central in setting health policies and guidelines that patients must follow. Main External Stakeholder to Specific Key Stakeholder 2 : Specific Key Stakeholder 2 : Select one of the following specific key Providers

Week 4 Assignment: Stakeholder Analysis Template stakeholders (payer, provider, patients, producers/suppliers) for the main external stakeholder. Providers: Internal providers within a healthcare organization or external providers that work with the healthcare organization such as physicians, physician extenders, physician assistant, nurse practitioners, and/or clinicians; external ambulatory settings or external post-acute care providers; or emergency responders. Main External Stakeholder's Perspectives. Key Stakeholder 2 : Briefly describe the main external stakeholder’s perspective on the selected key stakeholder in terms of position and power for your two managerial points. The El Dorado County Public Health Department plays a pivotal role in influencing healthcare providers' actions during the COVID-19 pandemic. They have the authority to guide providers in surge planning, resource allocation, and patient care protocols. Providers within the county, including those at Marshall Medical Center, must adhere to the department's directives. The public health department's position and power are derived from their role as a regulatory authority overseeing public health. Their perspective on providers is one of authority and guidance. They have the power to allocate resources, direct the deployment of medical staff, and set standards for care. Providers, in turn, must align their actions with the department's guidelines to ensure a coordinated and effective response to the pandemic (Griffin et al., 2020). Affiliated Stakeholder to the Main External Stakeholder : Apply Stakeholder Definitions: The Affiliate Stakeholder is also the Direct Stakeholder to Your Healthcare Organization. Affiliated Stakeholder's Details . Include the following information for this stakeholder: The stakeholder's name Type of Entity Their Physical Location Their Mission Their Website Stakeholder's Name: Marshall Medical Center Foundation Type of Entity: Non-profit Hospital Physical Location: El Dorado County, California Mission: To support Marshall Medical Center in providing quality healthcare services to the community. Website: MMC Affiliated Stakeholder to Specific Key Stakeholder 1 : Affiliated Stakeholder's Perspectives. Key Stakeholder 1 : Using the same specific key stakeholders you selected previously for the Main External Stakeholder, briefly describe the affiliated stakeholder’s perspective for the selected key stakeholder in terms of position and power for your two managerial points. The Marshall Medical Center Foundation is closely affiliated with Marshall Medical Center and holds a position of support and collaboration with patients. Their mission is to assist Marshall Medical Center in providing quality healthcare services. In terms of patients, the Foundation's perspective aligns with ensuring that patients receive the best care possible. They support the Health Department's guidance and directives for patient safety and access to healthcare during the pandemic. The Foundation's perspective emphasizes the importance of patients' well- being and access to healthcare services.

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