Telephone exchange

• Ida Egerton reached out to us because she wrote a cleaning guide for cat owners and wanted to know if we would post it on our website. I politely turned her down and provided info where she can request the submission guidelines for the magazine. • We had several people contact us to find out how they can volunteer when the center opens in NY. I contacted our volunteer staff and they gave me the guidelines for signing up. I then wrote up a response and let them know that those who sign up will

CASE 2 FOUR CUSTOMERS IN SEARCH OF SOLUTIONS OVERVIEW Four telephone subscribers from the same street in a suburb of Toronto complain individually to Bell Canada about a variety of different problems. Is there more to each problem than might appear on the surface? Does it offer Bell a marketing opportunity? TEACHING OBJECTIVES • Provoke a discussion of the potential underlying causes of consumer complaints. • Highlight the fact that complaints are often opportunities in disguise,

Customer Service In our extensive research on Time Warner Cable, we found out that Time Warner is one of the biggest names in the cable industry. On the other hand they are know to have notoriously bad customer service which in turn limits the amount of customers they bring in and increases the amount of customers that cancel their service. To deal with these problems we have come up with multiple marketing recommendations. In order to get rid of the reputation of bad service Time Warner has

Cyber Security in our Everyday Lives Over the past couple decades, with the enjoyment of technological advancement, came the vulnerability of what we hold so dear; our privacy. Troubles ranging from identity theft to home invasions now litter our social landscape. While the importance of these dangers is constantly exploited, laziness and lack of knowledge continue to turn average people into victims. So the issue at hand becomes, how do we protect our assets without completely disrupting our lives

Telephones: A Gift From Above Throughout history telephones have repeatedly been considered one of the greatest achievements in technological advancements since the dawn of the invention. As the first telephone was bought into existence it was unheard of to be able to talk to another person without seeing them face to face. Over time the telephone achieved much more than it was ever thought to be capable of back when the first telephone was developed. In fact people of the modern days have developed

Who knew a phone could be so suspenseful? In the books “Sorry, Right Number” and “Sorry,Wrong Number” you’ll find out how suspenseful a phone could be. Lucille Fletcher wrote and published “Sorry, Wrong Number” in 1943. Stephen King wrote and published “Sorry, Right Number” in 1993. The book “Sorry, Right number” by Stephen King, is a suspenseful book. The main character of this book is Katie. Katie has kids named, Jeffy, Connie, Dennis, Polly and her husband Bill. Katie is neurotic when she gets

Imagine that you and your mom are on your way back from picking your little sister up from school; your first year of college starts the next day. Life is good, no worries, no pain. Sitting at a red light, you think of what is for dinner tonight while your sister talks to you about her day. Suddenly, you see a car coming way too fast from the lane perpendicular to you. Before you even have a chance to scream, you close your eyes as the car hits the side of your car. All you can think of is if your

Picture this, you're in a classroom and your phone goes off which causes a distraction. Your teacher takes it away, but with her taking it away how are you going to do your work on google classroom? Plus there are no computers available. For example, a couple of weeks ago Mount Olive High School had no laptops for inventory. So is a classroom a place that a phone should be welcomed in? Or does it not belong in a classroom? The opportunity to have phones in class is great because they are a useful

It happened so quickly, all I saw was the familiar face of the girl and I felt the strike take my body down. I knew I should’ve gone with my friend Kayley to the club that night. All college information sessions will tell you to take someone if you decide to party. They say things like, “Bring a buddy, there’s power in numbers!” But does anyone actually believe that my hundred pound best friend can stop something serious from happening to me? A list doesn’t exist telling you all the possible outcomes

Gerda’s German Restaurant and Bakery I decided to interview Gerda Bailey, the owner of Gerda’s German Restaurant and Bakery. The first reason that I decided to interview Gerda is because my family and I have bought a lot of things from her bakery. The second reason that I decided to interview Gerda is because she owns a Bakery and Restaurant combined and I have always thought about doing that, instead of just a Bakery. You should try the strawberry torte from Gerda’s Bakery. Gerda was born in Augsburg