Waiting time influence on the satisfaction-loyalty relationship in services Fre´de´ric Bielen HEC Ecole de Gestion, Universite´ de Lie` ge, Lie`ge, Belgium and Ecole de Sante´ Publique, Universite´ Catholique de Louvain, Louvain, Belgium, and Nathalie Demoulin IESEG School of Management, Catholic University of Lille, Lille, France Abstract Purpose – Delay is an important issue for service providers. Indeed, previous studies have widely shown the negative effect of waiting time on consumer
Marketing Intelligence & Planning Emerald Article: Making SWOT Analysis Work Nigel Piercy, William Giles Article information: To cite this document: Nigel Piercy, William Giles, (1993),"Making SWOT Analysis Work", Marketing Intelligence & Planning, Vol. 7 Iss: 5 pp. 5 - 7 Permanent link to this document: http://dx.doi.org/10.1108/EUM0000000001042 Downloaded on: 08-05-2012 Citations: This document has been cited by 1 other documents To copy this document: permissions@emeraldinsight.com This document
Case Analysis: Colgate Precision Prepared for Instructor University Prepared by Student University October 19, 2011 INTRODUCTION Colgate-Palmolive has been researching and developing a superior toothbrush, the Colgate Precision, and as the Precision Product Manager I have overseen the development of the Precision from start to finish. We have been developing a technical innovation in the toothbrush industry, and with the product’s launch pending there have been several factors
The Treadway Tire Company Brief Case Analysis Consuela Jack EDD 8100 Foundations of Educational Leadership and Management 101 Laurel Springs Dr. McDonough, GA 30253 Telephone: (404) 944-1186 Email: consuelajack@att.net Instructor: Dan Wait, Ed.D Introduction The Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Tire Plant is a brief case written by co-authors Skinner and Beckham. The case generally pertains to issues dealing with morale problems and high
businesses but they have had many issues; in particular labor law violations because they did not allow their employees to take required lunch and meal breaks. The focus of the SWOT analysis is to identify the key internal and external factors that are important to achieving the objective. SWOT analysis groups key pieces of information into two main categories; internal factors and external factors. The internal factors are the strengths and weaknesses that are internal to the company while
regression model ANS: A 6. a. b. c. d. ANS: C 7. a. b. c. d. In regression analysis, the unbiased estimate of the variance is coefficient of correlation coefficient of determination mean square error slope of the regression equation The model developed from sample data that has the form of is known as regression equation correlation equation estimated
Srinivasan Conjoint Analysis in Marketing: New Developments With Implications for Research and Practice The authors update and extend their 1978 review of conjoint analysis. In addition to discussing several new developments, they consider alternative approaches for measuring preference structures in the presence of a large number of attributes. They also discuss other topics such as reliability, validity, and choice simulators. S INCE the early 1970s, conjoint analysis has received considerable
Chapter 12 Simple Linear Regression Case Problem 1: Measuring Stock Market Risk a. Selected descriptive statistics follow: Variable N Mean StDev Minimum Median Maximum Microsoft 36 0.00503 0.04537 -0.08201 0.00400 0.08883 Exxon Mobil 36 0.01664 0.05534 -0.11646 0.01279 0.23217 Caterpillar 36 0.03010 0.06860 -0.10060 0.04080 0.21850 Johnson & Johnson 36 0.00530 0.03487 -0.05917 -0.00148 0.10334
Early Intervention and Juvenile Delinquency Prevention: Evidence from the Chicago Longitudinal Study (CLS) (Mann, E. A., & Reynolds, A. J., 2006). The Chicago Longitudinal Study (CLS) was a quasi-experimental design study which investigated the role of Child-Parent Center (CPC), early education intervention (independent variable) and child, family, peer and school-level predictors on court-reported juvenile delinquency (dependent variable). The predictor variables used have been supported through
influencing market arises, the information spread like wild fire in the market and the prices of stocks adjust accordingly without any delay. This means that neither the fundamental analysis related to analysis of financial information of the company such as earnings, capital stock etc nor the technical analysis related to the analysis of historical performance of the stocks of the company enables the investor either experienced or not to get