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    “Craigslist” on an open position for a Customer Service Call Center Representative. I currently have experience in a call center environment as a representative staff member and trainer with more than twenty years in customer service, sales, banking; and retail management. I have enclosed my resume along with this cover letter for your review. My knowledge of customer service call center trainer, along with numerous call center certifications, and rewards in customer service, would assist me in being

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    The Negative Effects 1 The Negative Effects of Offshoring Customer Service Lisa Morris Com 120 December 1, 2009 Karen Halusek The Negative Effects 2 The Negative Effects of Offshoring Customer Service She is very excited. She just came home with her brand new computer. She and her husband had been saving every extra dollar for quite some time and they were finally able to purchase the computer they had been wanting. They succeeded

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    business’s customers is their geographic divisions. Where your customers are is as important as who they are or what they want. In fact, in some cases, those factors are highly aligned. For example, a pizza shop would do well to open near a college, providing the students quick and cheap sustenance. Placed a mere mile away, it would fail. The area around the college, while not marked on any map, was its own geographical area, with different customers from the surrounding areas. Where your customers are

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    A skilled and resourceful Customer Service professional with a Bachelor of Arts in Communication [Public Relations and Mass Communications], accomplished individual with 3 years comprehensive Customer Service experience in maintaining customer satisfaction and establishing rapport with clients; expert user of MS Word, Excel, Outlook and front desk software applications and exceptional talent in Strategic-relationship and use tact and diplomacy to find common ground and achieve win-win outcomes. My

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    B2B and Customer Experience Ever found yourself returning to same restaurant again and again just because you found the staff warm and attentive or buying from the same store just because you felt that the employees were very attentive towards your needs and treated you in a special manner. Well, that is customer experience for you. Customer experience is increasingly becoming a differentiating factor for B2C companies. But is this the case for B2B companies? Let us have a look at the state of customer

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    Introduction Customer service is now the one of the most buzzing word in the business. Satisfactions of the customers are vital for any kind of business no matter what the business is –service or product oriented. Making sure of the customers’ satisfaction provides the business with the extra edge of competitive advantage in the competitive business world. Thus there is no alter rather the assurance of customers’ satisfaction is the best way of competing and making success of the business. Task 1Customer

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    ASSESSMENT ONE RESEARCH METHODOLOGY Auckland Transportation: “To Improve customer satisfaction”. Members of group:-Savisha, Jai, Namrta, Supriya, Purvi, Avishek, Hedy Lecturer: Dr Julianne Wu Appendix Preface 3. Current Fares and Services Overviews 3. Aims/Objectives

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    Excellence in customer service is a big phrase touted by every business owner in the United States, regardless of service offered. Jackson Health System (JHS) in Miami, FL is no stranger to how important customer service is and has become. County hospitals such as JHS are being affected like any other organization that receives money from the Centers for Medicare & Medicaid Services (CMS), if not more because they receive more money from government entities then from the private insurance sector

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    they are also known for their green credentials as a result of their five-year eco plan, Plan A, which will see them, amongst other things, become carbon neutral and send no waste to landfill by 2012. This assignment requires me to compile a customer service training manual for Marks and Spencer. It will include a background to

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    Introduction Customer Service & Corporate Social Responsibility Social responsibility is a belief that one has both, the moral and ethical responsibility to base decisions based off of the effect which it will have on society. This means that as human beings it is our responsibility, better yet our obligation to work in coordination with one another in efforts to better the planet’s well-being as well as our company’s. Corporate social responsibility adheres to the same policy, only in a corporate

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