Chapter 7, Problem 24R

Place the following coding steps in the correct order. Identify the main term for each condition. Verify the code in the tabular list. Locate the main terms in the alphabetic index. Check compliance with any applicable official guidelines and list codes in appropriate order. Review complete medical documentation. Abstract the medical conditions from the visit documentation.

Identify the AMA CPT assistant that you have chosen.  Explain your interpretation of the AMA CPT assistant. Explain how this AMA CPT assistant will help you in the future.

Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call?  If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example. “Hi, I would like to make an appointment to see the doctor. I had my X-ray done yesterday, and let me tell you, it was quite an ordeal. First, I had a hard time getting down to the hospital. Then, I got lost… I’m not sure how that can even happen, but then this really nice lady offered…”