Your organization has successfully implemented a new order processing system. The system has now entered the maintenance phase and management has asked you to outline methods for gauging the maintenance program's effectiveness. Provide your management with some key measurement indicators and examples of effectiveness. Please and thank you

Principles of Information Systems (MindTap Course List)
13th Edition
ISBN:9781305971776
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter12: System Acquisition And Development
Section: Chapter Questions
Problem 2TA
Question

Your organization has successfully implemented a new order processing system. The system has now entered the maintenance phase and management has asked you to outline methods for gauging the maintenance program's effectiveness. Provide your management with some key measurement indicators and examples of effectiveness.

Please and thank you

 

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