Willow Brook National Bank operates a drive-up teller window that allows customers to complete bank transactions without getting out of their cars. On weekday mornings, arrivals to the drive-up teller window occur at random. Assume that Poisson probability distribution with an arrival rate of 24 customers per hour or 0.4 customer per minute can be used to describe the arrival pattern. Assume further that the service times for the drive-up teller follow an exponential probability distribution with a service rate of 36 customers per hour, or 0.6 customer per minute a.Use the single-channel drive-up bank teller operation to determine the average arrival time in minutes of customers b.Use the single-channel drive-up bank teller operation to determine the average service time in minutes of the drive-up teller.

Willow Brook National Bank operates a drive-up teller window that allows customers to complete bank transactions without getting out of their cars. On weekday mornings, arrivals to the drive-up teller window occur at random. Assume that Poisson probability distribution with an arrival rate of 24 customers per hour or 0.4 customer per minute can be used to describe the arrival pattern. Assume further that the service times for the drive-up teller follow an exponential probability distribution with a service rate of 36 customers per hour, or 0.6 customer per minute a.Use the single-channel drive-up bank teller operation to determine the average arrival time in minutes of customers b.Use the single-channel drive-up bank teller operation to determine the average service time in minutes of the drive-up teller.

A First Course in Probability (10th Edition)

10th Edition

ISBN:9780134753119

Author:Sheldon Ross

Publisher:Sheldon Ross

Chapter1: Combinatorial Analysis

Section: Chapter Questions

Problem 1.1P: a. How many different 7-place license plates are possible if the first 2 places are for letters and...

See similar textbooks

Similar questions

A bakery produces an average of 50 loaves of bread per day. The number of loaves produced by the bakery follows a Poisson distribution. What is the probability that the bakery will sell at least two loaves of bread in a day? Explain each step along with the computation.
A bank received on average 9 bad cheques per day. What is the probability that the bank will receive 3 bad cheques on any given day. Hint: Use poisson distribution
Pete's Market is a small local grocery store with only one checkout counter. Assume that shoppers arrive at the checkout lane according to a Poisson probability distribution, with an arrival rate of 20 customers per hour. The checkout service times follow an exponential probability distribution, with a service rate of 25 customers per hour. The manager’s service goal is to limit the waiting time prior to beginning the checkout process to no more than five minutes. Also the manager of Pete's Market wants to consider one of the following alternatives for improving service. Calculate the value of Wq for each alternative. Hire a second person to bag the groceries while the cash register operator is entering the cost data and collecting money from the customer. With this improved single-server operation, the service rate could be increased to 33 customers per hour. Round your answer to three decimal places. Do not round intermediate calculations.Wq = 2.797 minutes Hire a second person to…
A new automated production process has been averaging 2 breakdowns per day (assume 8 hours of operation per day) . What is the probability that the process can run a full 8-hour shift without a breakdown?
The number of substances produced by a radioactive breakdown shows a Poisson distribution with a mean of 25. Use the Poisson distribution to find the probability that the number of substances occurring in 1 second is between 23 and 27.
In a busy highway on the average 5 accidents happen per week. What is the probability that there will be no accidents next week? Assume that the number of accidents has a Poisson distribution.
A health and safety consultant working in a large department store finds that the wait time for a lift on the second floor of the building can be modelled with a continuous uniform distribution ranging from 1 to 5 minutes. The lift takes 30 seconds to move from one floor to the next. Calculate the probability that a person can reach the ground floor in less than 2.25 minutes after pushing the button to request the lift on the second floor.
Aleem tossed a coin 50 times and recorded the results in a frequency distribution table. Outcome Frequency Heads 22 Tails 28 What is the experimental probability of tossing a head?
Willow Brook National Bank operates a drive-up teller window that allows customers to complete bank transactions without getting out of their cars. On weekday mornings, arrivals to the drive-up teller window occur at random, with an arrival rate of 30 customers per hour or 0.5 customers per minute. Let's assume that the service times for the drive-up teller follow an exponential probability distribution with a service rate of 45 customers per hour, or 0.75 customers per minute. Determine the following operating characteristics for the system. (Round your answers to four decimal places.) (a) The probability that no customers are in the system 1353 (b) The average number of customers waiting 1786 (c) The average number of customers in the system 1.25 (d) The average time (in min) a customer spends waiting 4.2 X min (e) The average time (in min) a customer spends in the system x min 1 (f) The probability that arriving customers will have to wait for service 73 X