Which statement best describes how firms must treat their frontline workers in order to remain competitive? Frontline workers must be Multiple Choice O relieved of any burden to make a customer decision. eliminated and replaced with automated equipment whenever possible. empowered with the authority to respond quickly to the unmet needs of customers. closely supervised to reduce the risk of product liability and discrimination lawsuits. O O O

3. a. Contrast the meanings of the terms job enlargement and job enrichment

Question 1: HEET company was established in 2013 with an aim to provide household electronics at a competitive price. The company is growing bigger from 95 employees in the beginning to more than 500 employees in 2022. The CEO of the company, Mr Abdulla in an interview said that "Yes we are growing but we still believe in the traditional organization structures. However, given the nature of our products, we may consider moving from mechanistic to organic type of organization". A. Describe the three traditional organization structures that the CEO is referring to. B. Differentiate between mechanistic and organic structures with reference to the above company.

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Q.1 Identify and explain the strategies for change management

A.3 Yellowburn University, a not-for-profit higher education organization, has the following mission statement: ‘We aim to deliver excellent tuition in state-of-the-art facilities to help develop socially responsible students and to contribute to global academic research.’ Which TWO of the following would be appropriate objectives to fit in with this mission? To deliver the best possible lessons. Each member of staff is to write two research papers for publication over the next two years. To increase car parking space at the university by 10% in the next 12 months to improve access. To get 15% of all students to receive first class honors degrees each year.  To ensure 100% attendance from all students for every lecture.

Year Quarter Period Cost/Unit ($) 1 1 1 $20.00   2 2 $17.23   3 3 $13.39   4 4 $17.94 2 1 5 $20.29   2 6 $25.61   3 7 $22.62   4 8 $29.63 3 1 9 $23.87   2 10 $20.35   3 11 $26.32   4 12 $25.50 4 1 13 $20.90   2 14 $28.48   3 15 $32.65   4 16 $25.78 5 1 17 $28.90   2 18 $32.61   3 19 $28.66   4 20 $25.27 6 1 21 $25.80   2 22 $35.71   3 23 $27.26   4 24 $27.89 7 1 25 $28.50   2 26 $28.64   3 27 $32.52   4 28 $28.24 8 1 29 $37.95   2 30 $28.59   3 31 $37.07   4 32 $38.16 Use simple linear regression analysis to find the estimated parameters for the line that minimizes MSE for this time series. (Round your answers to two decimal places.) b0= b1=  (c) What is the average cost increase (in $) that the firm has been realizing per quarter? (Round your answer to two decimal places.) $   (d) Compute an estimate of the cost/unit (in $) for the next quarter. (Round your answer to two decimal places.) $

6.When negotiating. the tendency is to want to win! Give two reasons why this is not a good approach when managing contracted relationships.

Answer question 8

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