Which of the following is defined as comparing actual performance to planned performance and determining whether corrective action is needed? OA Training OB. Organizing OC. Performance forecast D. Directing OE. Evaluating

Which of the following statements is not an Objective of the cost management system Select one: a. Identify and evaluate new activities that can improve performance. b. Determine efficiency and effectiveness of major activities. c. Publish the annual financial statements. d. Measure the cost of resources consumed.

Classify the performance measures below into the most likely balanced scorecard perspective towhich it relates: customer (C), internal processes (P), innovation and growth (I), or financial (F). Customer complaints

According to the systems view, what is the primary objective of training? Select one: a. Altering the behaviour of employees to improve the company performance O b. Helping employees to improve individual performance Oc. Educating employees to increase the company performance O d. Preparing employees for a broader role to increase the company performance

Looking from a managerial perspective, why would a firm use a balanced scorecard in evaluating performance? What benefits would be derived from the use of this measure? Please provide at least 2 references to back up your opinion.

Indicate whether the item below is used as key performance indicators for the areas of (A) Financial, (B) Customer, (C) Internal Process, or (D) Learning and Growth performance. Choose the one best choice. Quantity variance on a cost report *(A) Financial(B) Customer(C) Internal Process(D) Learning and Growth performance.

What is sensitivity analysis? How do managers use this tool?

Would you change a performance appraisal to reflect more positively on an individual whose advancement is important to your supervisor? Explain.

Construct an objectives hierarchy for Mod Stack example (refer to the book of Kenneth Chelst’s “Value-Added Decision Making”). It should include a high level objective, at least two sub-objectives, and at least one measure for each of the sub-objectives Highest level objective: Maximize store performance Sub-objective and one or more related measures Sub-objective and one or more related measures

What does it mean to use a performance report to evaluate the results achieved during a period?