Which management function influences the work of employees? O a. Directing O b. Planning Oc. Organizing O d. Controlling

Question 1 Your enterprise has recruited ten new employees who will be on probation for six months before they can be offered permanent appointment. After a month of observation, it is decided that four of these require mentoring, while six require coaching. You are requested to either mentor or coach either group. By closely referring to a particular enterprise, and supported with views from scholars in the field: a. Explain the rationale for some recruits to need mentoring instead of coaching. (10 marks) b. Using examples, discuss the environmental barriers you would anticipate in the transfer of learning resulting from mentoring/coaching. (15 marks) ILATION

Question 13: A group of final year students would like to start up their business on the campus of the university they are currently studying. They have consulted several owners of on-going business on the campus and have obtained the following information: Activity Description A Prepare Company Profile Immediate Time Estimates Predecessor Optimistic (a) Most Likely (m) Pessimistic (b) 1 4 7 4 B Prepare Proposal Paper CDE Obtain Business License MOF registration A,B A,B Register with Companies Commission Malaysia C,D F Audited Report E G Obtain Tax Payment License H Obtain Business Premises License D E,F,G 1 Briefing H J Interview H K Roundtable Discussion H L Acquire Tender I,J,K M Complete Agreement of renting & Stamping M 22226332HI 1 1 1 1 3544 7552233m 8 006627733 14 N Proceed With Business L 7 14 5452 21 QUESTIONS: (a) Draw the project network. (b) Apply PERT/CPM and provide the information or table on the ES, EF, LS, LF and slack times for all the activities. What are the…

Question 4 "You are a project manager for a 10,000 sf industrial garage project in Toronto with a contract value of $1,350,000 and a contract duration of 6 months. You are preparing a status report for the project at the end of Month 3. The following progress data is available. What would be the forecast for estimate at completion for the project as of this reporting period? Use the CPI method of forecasting." PROJECT PLANNED DURATION REPORTING PERIOD Project Progress Data Planned Value (PV) Earned Value (EV) Actual Cost (AC) O "$1,080,000" "$1,215,000" O "$1,323,000" O "$1,161,000" INDUSTRIAL BUILDING 6 MONTHS MONTH 3 Month 1 $225,000 $250,000 $225,000 Month 2 $225,000 $250,000 $225,000 Month 3 $225,000 $250,000 $225,000 Month 4 $225,000 Month 5 $225,000 Month 6 $225,000

First-line Managers –   Question 15 options:   Have direct responsibility for producing goods or services   It includes Foreman, supervisors, clerical supervisors   Both A&B   None

Middle Managers –   Question 14 options:   Coordinate employee activities   Determine which goods or services to provide   Decide how to market goods or services to customers   It includes Assistant Manager, Manager   All of the above

Question 3 With the article above in mind, propose how the three and four star Dubai hotels can design a customer driven marketing strategy and segment the consumer market.